houseoftents.co.uk

Reviews:

The product purchased was over £600. When your paying that type of money you expect it to be delivered in perfect condition

We loved our Marquee. We ordered the FLEX type 4x6 and the quality is excellent. We had some very strong winds the next day that caused a little damage (our fault) and House of Tents sorted it all out for us with no fuss what so ever. We would 100% come back and purchase something again. The customer service is as also excellent and Michael in particular was efficient and helped us with everything. :)

Very impressed with this company, I had to make last minute changes to delivery and they sorted everything directly with the carrier as promised. We love the product, it’s really good quality and arrived on time and exactly as described. Would definitely use again and would recommend them to anyone.

Was very surprised how quickly they delivered. There was some damaged Poles and these were replaced with in a couple of days . I can't complain about the service I received from them have not had chance to put up marquee as yet but everything seems as it should be

I have dealt with the House of Tents Team several times over the last four years and have always found them very helpful, very pleasant and extremely efficient. Orders have been processed very quickly on each occasion and I have no hesitation in recommending them.

Goods arrived earlier than expected but plenty of messages to inform of date and time. Delivery driver was friendly and efficient. Goods well packed. Cannot suggest any improvement required.

Goods arrived very promptly. I have’t yet installed them, but if they are as good as the original I will be very pleased

Some parts were missing, I phoned customer services and the missing parts were delivered the next day

excellent customer service very quick delivery and immediate response to a query I had

Excellent experience and service and really great product

Easy to use website. Very prompt delivery

Speedy and efficient

very quick delivery

I am still awaiting a refund of invoice 700952803 from Feb 22nd , a delivery which was refused on instructions from House of Tents having sent the wrong colour, I have paid for and received the correct colour but I am still awaiting the refund-now 18 days!

For the price paid, the tent is excellent. Once all the nuts/bolts were done up tight the whole structure was very sturdy and the canvas is stronger than we had imagined. The instructions were very easy to follow and it took two of us just over 2 hours to put up. It might have been easier with three people but we managed. If I could make a small suggestion, I would say the tent would benefit from slightly higher quality nuts and bolts. I would have happily paid £10 more for better quality. None failed but they were a little small and thin.