houseoftents.co.ukReviews:
290 reviews in the last 12 months1,317 total reviews
Excellent
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Top positive review
26 Jul 2023
Verified review
1. I liked the construction of the gazebo quite sturdy.
2. advertise the true size after it was put together it measured 2.7mt x 3.7mt that was to the outside of the posts in both width and length
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Top negative review
29 Oct 2023
Verified review
Parcels open on delivery useless parcel delivery service. First batch sent back half the order arrived and that parcel was busted. Second try two parcels arrived ok welll packed the other busted open with parts missind .check the photo this is how it arrived in the delivery truck parts missing. I am waiting for the parts missing to arrive. On reflection i wished i had not bothered buying
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Reviews for houseoftents.co.uk
6 Oct 2023
Verified review
Tent is not accurately described and was of questionable quality
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9 Sept 2023
Verified review
Clearer and more accurate communication needed
Clearer, more accurate comms around stock availability, delivery dates and so on would have saved me an incredibly stressful couple of weeks.
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26 Aug 2023
Verified review
The supplier keep changing the contents of the advertises and deprive buyers from items in the original advertise. After making concession to buy the missing items they fiddle with the numbers to make it more expensive. Beside the instruction book have missing points that require dismantling the gazebo then fit it again.
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22 Aug 2023
Verified review
My delivery came late also incomplete.
One of seven packages were missing and still missing .
We had to leave the marquee and we did our event in our house which was really hard with 100 people.
Delivery is still incomplete and useless .
We demand full refund
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10 Aug 2023
Verified review
Not yet received!
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25 Jul 2023
Verified review
very poor quality product and even worse customer service. I would not buy from this company again
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7 Jul 2023
Verified review
The product wasn’t delivered on time, I have already complained and not received a response.
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4 Jul 2023
Verified review
Regrettably your delivery was lacking any connection components.Despite an immediate complaint it took 6 days to supply the missing parts and we were erecting the marquee only on the evening before it was needed. It is, however, of good quality and erection was well illustrated and simple
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4 Jul 2023
Verified review
I contacted you when my gazebo arrived 6 days ago to complain all 4 legs are damaged with photos and part numbers dissapointingly I am still waiting a reply.
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3 Jul 2023
Verified review
Poor service lets down a very good product
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2 Jul 2023
Verified review
Marquee Tent disaster.
Marquee Tent was ordered for a funeral wake 9 days before it was needed. The website stated delivery between 3 and 5 days. No tent was delivered, no explanation was given and the lack of empathy and compassion from the customer service staff astounded me. A full complaint has been sent and we await a reply.
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30 May 2023
Verified review
I found that the legs on the gazebo are weak Causing it to be very rocky and unstable in light breeze. The ground pegs are very small and weak I purchased much stronger and longer ones. Stronger longer guide ropes are needed. Would I purchase this again. The answer is no
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27 May 2023
Verified review
Send the tent I have paid for
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