houseoftents.co.uk
Reviews:

269 reviews in the last 12 months1,286 total reviews  

4.54
Excellent

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Top positive review

26 Jul 2023
 Verified review
1. I liked the construction of the gazebo quite sturdy. 2. advertise the true size after it was put together it measured 2.7mt x 3.7mt that was to the outside of the posts in both width and length

Top negative review

29 Oct 2023
 Verified review
Parcels open on delivery useless parcel delivery service. First batch sent back half the order arrived and that parcel was busted. Second try two parcels arrived ok welll packed the other busted open with parts missind .check the photo this is how it arrived in the delivery truck parts missing. I am waiting for the parts missing to arrive. On reflection i wished i had not bothered buying
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Reviews for houseoftents.co.uk

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4 Jul 2023
 Verified review
Regrettably your delivery was lacking any connection components.Despite an immediate complaint it took 6 days to supply the missing parts and we were erecting the marquee only on the evening before it was needed. It is, however, of good quality and erection was well illustrated and simple
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30 May 2023
 Verified review
I found that the legs on the gazebo are weak Causing it to be very rocky and unstable in light breeze. The ground pegs are very small and weak I purchased much stronger and longer ones. Stronger longer guide ropes are needed. Would I purchase this again. The answer is no
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9 Sept 2023
 Verified review

Clearer and more accurate communication needed

Clearer, more accurate comms around stock availability, delivery dates and so on would have saved me an incredibly stressful couple of weeks.
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10 Aug 2023
 Verified review
Not yet received!
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25 Jul 2023
 Verified review
very poor quality product and even worse customer service. I would not buy from this company again
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7 Jul 2023
 Verified review
The product wasn’t delivered on time, I have already complained and not received a response.
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15 May 2023
 Verified review
Missing parts in my order. Contacted twice with no reply. Very disapointing
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6 Oct 2023
 Verified review
Tent is not accurately described and was of questionable quality
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3 Jul 2023
 Verified review
Poor service lets down a very good product
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12 May 2023
 Verified review
Never received my order very disappointed
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27 May 2023
 Verified review
Send the tent I have paid for
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