houseoftents.co.uk

Reviews:

Delivery very quick with secure packaging. Unfortunately when erecting the marquee on of the sides has been poorly manufactured and pulls and distorts the side panel. Although useable is not aesthetically correct.

Marquee Tent was ordered for a funeral wake 9 days before it was needed. The website stated delivery between 3 and 5 days. No tent was delivered, no explanation was given and the lack of empathy and compassion from the customer service staff astounded me. A full complaint has been sent and we await a reply.

Came when told it would come. Bought for our daughters wedding reception which was held in her garden. Looked fabulous when erected and dressed. Did not disappoint. Used again for Father’s Day and will be used again for my husband’s birthday in August and our grandchildrens birthday party in early September. Great addition to the garden for the summer months. Will be purchasing the storage bags for when we take it down - probably October.

Delivered safe and sound and on time as stated and left safely at the back door. Well packaged.

EXCELLNT PRODUCT, AND SERVICE

Haven't erected it yet so can't give a honest review. Should be couple of weeks time.

The delivery was fast and gazebo arived in perfect condition. Went up easily with 4 people. Stucture is sturdy and well made.

Absolutely incredible customer service!! Highly recommend this s company and their gazebos. The service rep I spoke to was extremely knowledgeable and helpful and ensured my order arrived in time. The pop up gazebo was so quick and easy to put up and looked really elegant in our garden. Hope to use it for many years to come.

Pop up gazebo we purchased (3m) is good quality and fairly easy to erect (very gently first time!) amazing to see how big it is from such a smal bag holding it all which is also good quality and very useful. Instructions are just ok so watch the video - twice ! Delivery and emails were a bit slow but it was a busy time!?!

We bought the classic sunset gazebo and love it! Easy to assemble and looks really smart!

Great pop up gazebo!! We have never had anything like this before and it surpasses our expectations!! I love that I had the trusted shops protection! Was a great touch to the purchase knowing that I had a bit of security if anything went wrong.

I chose house of tents because I believe the website offers a good choice of the product I was looking for, good quality, ease of construction, and good service and fast delivery 2/3 days it took 10 days to arrive I was not given a email or text when it would arrive it just turned up I did receive an email it had been dispatched so I guessed it was on its way, luckily I was just on my way out when it turned up and able to accept delivery the driver was helpful and dropped it were I asked,it will be a while before I will be able to construct it and I will post the results when I have done this, so far all looks good and hope I have made the right choice.

Online descriptions are sufficiently detailed and help customers make the right decision. Ordering progress is logical and easy to follow. Variety of paying methods offered. Quality of materials great value for money. Installation documents easy to follow. Only one gripe, and that is they don't tell you when or how to attach the double row of curtain hooks. The problem was solvable but when a reprint of the booklet is due, perhaps this could be included. The end result is a smart looking addition to our garden. It's been admired lots of times!

gazebo very nice there was a few slightly damaged roof sections but with a little skill and good tooling the problems won't be seen The gazebo is perfect for our garden.I would like to give a 5 star but the damage related to a 4 star.

Great delivery, great product.

Delivery was with in 2 - 3 days as advertised with plenty of email/text communication until the final point of delivery. For the price, the marquee I ordered is amazing. I opted for the bolt and nut frame option which may have taken a bit longer to put together but overall I feel it gave me more control over how tight a fit the frame came together. I've had the marquee up in my garden since last Friday (26/05) and it is still up in my garden even though its been quite windy with up to 16 mph winds, very impressed.