houseoftents.co.ukReviews:
293 reviews in the last 12 months1,320 total reviews
Excellent
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Top positive review
26 Jul 2023
Verified review
1. I liked the construction of the gazebo quite sturdy.
2. advertise the true size after it was put together it measured 2.7mt x 3.7mt that was to the outside of the posts in both width and length
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Top negative review
29 Oct 2023
Verified review
Parcels open on delivery useless parcel delivery service. First batch sent back half the order arrived and that parcel was busted. Second try two parcels arrived ok welll packed the other busted open with parts missind .check the photo this is how it arrived in the delivery truck parts missing. I am waiting for the parts missing to arrive. On reflection i wished i had not bothered buying
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Reviews for houseoftents.co.uk
17 Sept 2023
Verified review
5x6 Marque
Delivery was sooner than expected quality of materials look excellent haven’t set up yet but should be straight forward
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17 Sept 2023
Verified review
Excellent product, well thought-through.
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11 Sept 2023
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The selection available and video showing how to put up a gazebo was very helpful. So much choice but good to go through to nail down what you are looking for in your price bracket
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9 Sept 2023
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Clearer and more accurate communication needed
Clearer, more accurate comms around stock availability, delivery dates and so on would have saved me an incredibly stressful couple of weeks.
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5 Sept 2023
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Marquee
Great customer support
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CD
Clive D.
Exeter
4 Sept 2023
Verified review
Good product
There was a problem with delivery which was sorted out very well by House of Tents. I am very pleased with the tent supplied.
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4 Sept 2023
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4 Sept 2023
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1 Sept 2023
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Super quick delivery. Quality item. Although instruction need work
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29 Aug 2023
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28 Aug 2023
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I like everything the item is strong and secure
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27 Aug 2023
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Gazebo and curtains look even better than on website. Very quick delivery and helpful answers to telephone queries. Prices were reasonable too. Excellent service.
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26 Aug 2023
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The supplier keep changing the contents of the advertises and deprive buyers from items in the original advertise. After making concession to buy the missing items they fiddle with the numbers to make it more expensive. Beside the instruction book have missing points that require dismantling the gazebo then fit it again.
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22 Aug 2023
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My delivery came late also incomplete.
One of seven packages were missing and still missing .
We had to leave the marquee and we did our event in our house which was really hard with 100 people.
Delivery is still incomplete and useless .
We demand full refund
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21 Aug 2023
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Phone them if it's not visible
Item not on website but a phone call and they found what I needed. Good service and not for the first time.
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20 Aug 2023
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Part missing from pagoda
Although a part was missing from the pagoda, and house of tents were initially slow in dealing with the situation, they have subsequently dealt with matter very satisfactorily. After apologising for the delay, they expediated the delivery of the missing part with a next day delivery and then phoned to check I was completely satisfied. I would certainly use the company again.
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17 Aug 2023
Verified review
Ordered 6x4 marquee Sunday , was delivered Tuesday . Really good quality and at the best price . Delivery tracking was excellent
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17 Aug 2023
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16 Aug 2023
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EVerything went smoothly & a great price!
Product arrived on time, all the bits were present and a great price. We were very happy with our purchase
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