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houseoftents.co.uk
Reviews:

293 reviews in the last 12 months1,320 total reviews  

4.56
Excellent

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Top positive review

26 Jul 2023
 Verified review
1. I liked the construction of the gazebo quite sturdy. 2. advertise the true size after it was put together it measured 2.7mt x 3.7mt that was to the outside of the posts in both width and length

Top negative review

29 Oct 2023
 Verified review
Parcels open on delivery useless parcel delivery service. First batch sent back half the order arrived and that parcel was busted. Second try two parcels arrived ok welll packed the other busted open with parts missind .check the photo this is how it arrived in the delivery truck parts missing. I am waiting for the parts missing to arrive. On reflection i wished i had not bothered buying
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Reviews for houseoftents.co.uk

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Latest first
7 Oct 2023
 Verified review
Great choice at a price we liked. Easy process to order & delivery was quick and fuss free.
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6 Oct 2023
 Verified review
Tent is not accurately described and was of questionable quality
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5 Oct 2023
 Verified review

Great experience, would recommend.

Really pleased with the equipment received, smooth ordering process and prompt delivery. Thanks!
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4 Oct 2023
 Verified review
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29 Sept 2023
 Verified review
I cannot fault the 2 Gazebo's I bought from House of Tents, both there Products and Customer service is First Rate and would be my first choice in the future. Thankyou, Peter Brown.
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28 Sept 2023
 Verified review
Great customer service, fast delivery. Ordered spare part, process couldn't have been easier or staff more helpful.
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28 Sept 2023
 Verified review

Top Service

Called the company phone answered quickly. I am working on a project and required advice and a quote as I working on a tight deadline. Jacob was fast and efficent, gave me advice. Great service
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27 Sept 2023
 Verified review
Every step of the way from ordering my purchases to receiving them was very straight forward. When assembling my items, help was just a phone call away. I would recommend the company and their products very much.
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27 Sept 2023
 Verified review
Great product and great customer service
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26 Sept 2023
 Verified review
My marquee was damaged by high winds. I contacted the company for support to purchase replacement parts. The sales assistant Jacob was most helpful and was able to identify the parts that I required very quickly. Thank you House of Tents
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22 Sept 2023
 Verified review
Great Product and customer service
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22 Sept 2023
 Verified review

100% recommend

Overall very satisfied with the service delivery aswell, the quality of the marquee I bought was absolutely first class
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22 Sept 2023
 Verified review

Great customer service

Ordered a 3x3 Gazebo, Was able to set up by myself but it would be easier if you have a second person. Had an issue with wind, Gazebo lifted over the wall and damaged two of the poles. Contacted customer service and they were happy enough to replace the damaged poles. I’ll also purchase weights to ensure it doesn’t happen again.
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20 Sept 2023
 Verified review
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20 Sept 2023
 Verified review

Exceptional Customer Service!

This is an exceptional company with tremendous aftersales. My marquee was delivered within a few days...great quality product, easy to erect, easy to take down. Through my own fault entirely I damaged a part which the company replaced free of charge... I would highly recommend this company....it was cheaper to buy the marquee from them rather than hire it locally!!!
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20 Sept 2023
 Verified review
From an easy on line order for a small Marquee put putting it up and using it constantly as another garden room we have been so pleased. The quality of the product is of a high standard and great value. I would recommend House if Tents to anyone’s
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19 Sept 2023
 Verified review
The video was extremely helpful. The prompt delivery was excellent.
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18 Sept 2023
 Verified review
Arrived on time as advertised
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18 Sept 2023
 Verified review
I had an immediate email response to my query regarding a spare part for a marquee which was followed up with a phone call and a quote. A very friendly customer adviser Jacob helped me with the part replacement order.
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18 Sept 2023
 Verified review
Brilliant Customer Service
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