houseoftents.co.uk

Reviews:

We ordered as the website indicated they were UK based. We received an email to say 7-10 days delivery. Fine. We then got tracking with a date that was 26 day! When I called I was told it was coming from Germany. I said will it be with me by 25th oct and was told I don’t know. I had to repeatedly call chasing this delivery. I was advised a date and it didn’t come so called the office and was told I’d get a call back. No call. The delivery was just dumped on my drive on a damaged pallet with damaged boxes!! Shocking customer service!

Parcels open on delivery useless parcel delivery service. First batch sent back half the order arrived and that parcel was busted. Second try two parcels arrived ok welll packed the other busted open with parts missind .check the photo this is how it arrived in the delivery truck parts missing. I am waiting for the parts missing to arrive. On reflection i wished i had not bothered buying

Deliver was hassle free and quick and the quality was very good exceptional value for money

I found out that the curtons where faulty I got I touch with house of tents

Excellent for speed of delivery although courier could have taken more care as boxes were Badly damaged, contents seem ok.

The marquee we bought was great quality and easy to assemble. When a spare part was required it was sent immediately and at good will. Excellent service, thank you House of Tents.

Perfect service Great company Recommended Top quality

The product I received was exactly as described and the quality is great! I need some replacement parts after some wind damage and the customer service was absolutely amazing!

I am extremely happy and impressed with our marquee. We ordered the 4x6m PE450 Marquee and had somewhat low expectations for the quality/durability considering the lower price compared to others on the market. However our marquee has now been up for over 2 months and it is as solid and good looking as the day it arrived. From start to finish the whole process has been easy and efficient, delivery was fast and I was kept updated with the shipments progress. Instructions were clear and it was easy enough to assemble. The structure is really light and spacious and works perfectly! The material seems strong and hard wearing and the metal poles and structure are very solid. The only thing we’ve added are marquee weight bags filled with stones on each pole to stop the wind lifting it up. We ordered this for a party and a few days before the weather turned bad with strong winds and really cold but with the weight bags it has managed to withstand winds of 35mph+ and our guests said how much warmer it was in the marquee than out. I Highly highly recommend this marquee, especially given the price!

Being held as a spare for the future . Very helpful communication.

Absolutely fantastic gazebo more like a marquee very sturdy, very attractive looking strong solid metal Poles and lots of attachments I would advise and recommend this to anyone best Purchase ever. I was hiring exactly the same product for £280 for one night and yes I’ve been able to purchase this for the same price.👍👍

Excellent service. They went that extra step when I called them to say I needed the Marquee ASAP. 100% recommend 👌

Excellent Service. Some small issues but dealt with very quickly. Excellent service and a great product would recommend to family and friends.

Any questions are answered quickly. Delivery is very good. Products are as described in the brochure.

Very quick delivery

Excellent service as Gazebo was here 2 days later. The delivery man was the rudest,grumpiest,horrible man I have ever met !!!! Moaning moaning moaning moaning......and then more moaning!!😤

I acquired a tent a couple of years ago. During that time accidental damage has been caused requiring replacement parts. The team at HofT have expeditiously dispatched the goods and have reassuringly kept me informed by telephone and email of all progress. I commend highly

Fantastic service from this Company. Goods received very fast. Phoned them and they gave me all the help I needed. Would recommend this Company.

You are doing well. Customer service was great - calls picked up on time. Despatch and delivery was fast. Thank you.