houseoftents.co.uk

Reviews:

Very efficient, no problems.

Still waiting on 2nd part if my delivery

very helpful with finding and ordering my product

The metal components arrived in 3 very flimsy cardboard boxes which had disintegrated during the delivery process, we were concerned that some parts may be missing or damaged. When we checked them against the instruction booklet not all the poles had the label stickers. I think you should improve the strength/quality of the packaging and also reconsider the courier used - only one person delivered the marquee and he was extremely unfit.

Very helpful on the telephone when I found a wrong part in my kit.

Easy to order, I had yo phone as only 1 parcel of two were delivered. Good customer service, check snd advised when second package would be delivered. Not put up yet, but poles are very sturdy and the fabric is off good,quality

Thanks again House of Tents for another great customer service experience - prompt and helpful and going the extra mile with my spare part request.

Fast efficient service, quality product really made well and looks fantastic, all the staff are very polite and know the products. would 100% recommend buying from them and the products

Delivery was quicker than expected and everything neatly packed. No problem with following instructions although took me a couple of hours longer than that stated.

Very efficient service and friendly staff. Arrived on time and needed a spare part and organised for me quickly.

Prompt delivery and good quality products

Boxes arrived ripped open. No instructions. Phone calls answered promptly, but can't deal with issues & you have to email . Asked same ? About 8 times , multiple people answered but non of them know the product reference you to instructions or videos which I have already seen, so still unresolved. Parts 11 & 12 remains unfitted. No idea what there for & neither do they . garage is good product , well made, unfortunately call handlers have absolutely no knowledge