Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
26 Jul 2023
Verified review
1. I liked the construction of the gazebo quite sturdy.
2. advertise the true size after it was put together it measured 2.7mt x 3.7mt that was to the outside of the posts in both width and length
Parcels open on delivery useless parcel delivery service. First batch sent back half the order arrived and that parcel was busted. Second try two parcels arrived ok welll packed the other busted open with parts missind .check the photo this is how it arrived in the delivery truck parts missing. I am waiting for the parts missing to arrive. On reflection i wished i had not bothered buying
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Reviews for houseoftents.co.uk
Filter
Rating
Sort by
Latest first
17 Sept 2023
Verified review
5x6 Marque
Delivery was sooner than expected quality of materials look excellent haven’t set up yet but should be straight forward
Report review
17 Sept 2023
Verified review
Excellent product, well thought-through.
Report review
11 Sept 2023
Verified review
The selection available and video showing how to put up a gazebo was very helpful. So much choice but good to go through to nail down what you are looking for in your price bracket
Report review
9 Sept 2023
Verified review
Clearer and more accurate communication needed
Clearer, more accurate comms around stock availability, delivery dates and so on would have saved me an incredibly stressful couple of weeks.
Gazebo and curtains look even better than on website. Very quick delivery and helpful answers to telephone queries. Prices were reasonable too. Excellent service.
Report review
26 Aug 2023
Verified review
The supplier keep changing the contents of the advertises and deprive buyers from items in the original advertise. After making concession to buy the missing items they fiddle with the numbers to make it more expensive. Beside the instruction book have missing points that require dismantling the gazebo then fit it again.
Report review
22 Aug 2023
Verified review
My delivery came late also incomplete.
One of seven packages were missing and still missing .
We had to leave the marquee and we did our event in our house which was really hard with 100 people.
Delivery is still incomplete and useless .
We demand full refund
Report review
21 Aug 2023
Verified review
Phone them if it's not visible
Item not on website but a phone call and they found what I needed. Good service and not for the first time.
Report review
20 Aug 2023
Verified review
Part missing from pagoda
Although a part was missing from the pagoda, and house of tents were initially slow in dealing with the situation, they have subsequently dealt with matter very satisfactorily. After apologising for the delay, they expediated the delivery of the missing part with a next day delivery and then phoned to check I was completely satisfied. I would certainly use the company again.
Report review
17 Aug 2023
Verified review
Ordered 6x4 marquee Sunday , was delivered Tuesday . Really good quality and at the best price . Delivery tracking was excellent
Report review
17 Aug 2023
Verified review
Report review
16 Aug 2023
Verified review
EVerything went smoothly & a great price!
Product arrived on time, all the bits were present and a great price. We were very happy with our purchase
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.