soundproofingstore.co.uk- Logo - reviews

soundproofingstore.co.uk
Reviews:

36 reviews in the last 12 months514 total reviews  

4.78
Excellent
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

17 Jul 2023
 Verified review
The soundproof system has been very successful, fulfilling all the requirements for our needs… virtually no sound is coming through either side of the partition now, for relatively little effort. We got some great advice and assistance in what to use and how to install it for maximum effect from the team there. I would recommend this product and the service.

Top negative review

17 Jan 2024
 Verified review
Soundproofing didn’t work in the slightest. Pretty simple to install but hasn’t made any difference to the noise element of things can still hear conversations from flat below at the same volume as before. Waste of money.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for soundproofingstore.co.uk

Filter
Sort by  
Latest first
(33)
Reset
5 days ago
 Verified review
We’ve had the most incredible service and support from Ian Manning for our studio project. We cannot thank him enough for his understanding & guidance through our project. We are near completion - will be sending him some photos very soon. Deb & Steph
Report review
9 days ago
 Verified review

Brilliant company who genuinely care with 1st class customer service.

Needed advice to sound proof top floor bedroom for autistic teen who bounces. Manager was very knowledgeable and understanding and suggested filling cavity between joists with mineral wool and use the sound mat system under carpet. Quoted me for all materials required according to my room size. Very reasonable price. Delivery made within 5 days of order placed. Explanation given on how to fit, and videos online gave brilliant instructions. On the end of the phone for any questions or assistance.. Brilliant company who genuinely cares and 1st class customer service.
Report review
9 days ago
 Verified review
Totally professional, attentive and speedy, from answering my initial call right through to the delivery of the materials.
Report review
10 days ago
 Verified review
Easy to deal with.
Report review
Answer by soundproofingstore.co.uk
10 days ago
Many thanks for taking the time to leave a 5-star review of the ReductoClip Independent Wall System.
24 Apr 2024
 Verified review
Report review
Answer by soundproofingstore.co.uk
25 Apr 2024
Many thanks for the 5-star review of the ProSound Acoustic Sports Panels
24 Apr 2024
 Verified review
Great product - very helpful staff
Report review
Answer by soundproofingstore.co.uk
25 Apr 2024
Thank you for taking the time to leave a 5-star review of the ReductoClip Ceiling Solution.
24 Apr 2024
 Verified review
Report review
Answer by soundproofingstore.co.uk
25 Apr 2024
Thank you for leaving a 5-star review of the SoundMat 3 Plus.
24 Apr 2024
 Verified review
Brilliant product that has reduced noise level from the flat above by 75%. Great service and advice too....This sound insulation is a game changer, I could not be more pleased with the result 😀
Report review
Answer by soundproofingstore.co.uk
25 Apr 2024
Great to hear your feedback following the installation of the SoundMat 3 Plus and fantastic to learn that it's been a 'game changer.' Thank you for the 5-star review!
24 Apr 2024
 Verified review

Cannot recommend enough

Everything from advice before purchase, delivery information, tips on installation, queries whilst installing. Everything was excellent. Cannot recommend more!
Report review
Answer by soundproofingstore.co.uk
24 Apr 2024
Many thanks for your 5-star review of the ReductoClip Direct to Wall Solution. Your kind feedback is much appreciated. Great to see pictures of the installation too!
18 Mar 2024
 Verified review
Seamless service from estimate through to delivery and project support. Would gladly recommend. Product works really well.
Report review
Answer by soundproofingstore.co.uk
20 Mar 2024
Thank you for your 5 star review of the ReductoClip Direct to Wall System. Great to hear your feedback and delighted we were able to help solve your unwanted noise issue.
18 Mar 2024
 Verified review
Sent in photo and measurements and they advised how many tiles needed Good delivery
Report review
Answer by soundproofingstore.co.uk
18 Mar 2024
Thank you for taking the time to leave a 5-star review of the ProSound Easy-Fix Acoustic Panels.
18 Mar 2024
 Verified review
Report review
Answer by soundproofingstore.co.uk
18 Mar 2024
Thank you for your 5-star review of the ReductoClip Ceiling System. It's very much appreciated.
29 Feb 2024
 Verified review

We finally have usable meeting rooms!

I really liked the ability to have a chat with the staff as to what was best for my project, and the different ways to achieve it. My main concern was securing the panels to the wall so they wouldn't fall off without using glue. This I achieved by using heavy duty velcro and the panel clips supplied. The panels supplied are good quality, look great and have done a good job of stopping the excessive noise "reverb" we had in our meeting rooms. I also liked the fact that I was able to complete the project myself and way under the costs that we had quoted by another company for doing the job.
Report review
Answer by soundproofingstore.co.uk
29 Feb 2024
Great to see the ProSound Acoustic Wall Panels in situ. Your 5-star review is much appreciated and so pleased your meeting rooms are now a usable space without the echo and reverberation you were previously experiencing.
29 Feb 2024
 Verified review
All of the Soundproofing Store team were extremely helpful and accommodating on the phone when I called in to get a quote and then to place my order. Communication with the logistics team about delivery, both on the day and beforehand, could have been better but this may actually have been an issue with a third party service provider?
Report review
Answer by soundproofingstore.co.uk
29 Feb 2024
Many thanks for taking the time to leave a 5-star review of the ReductoClip Independent Wall System. Sorry to hear you felt the communication with regards to the delivery could have been better, we will certainly pass this on to the logistics team.
7 Feb 2024
 Verified review

Quietly does it

Our interview rooms have an echo, but the cost of knocking them down and putting soundproof in would have been significant. Instead we contacted the Soundproofing store and got expert advice on what each room required. Lo and behold, the noise is more of a whisper and my booming voice isn't a distraction to the rest of the office.
Report review
Answer by soundproofingstore.co.uk
7 Feb 2024
Many thanks for taking the time to leave a 5-star review of the ProSound Acoustic Wall Panels. Great to hear that they have dramatically reduced the echo within your interview rooms.
24 Jan 2024
 Verified review

Studio build

I recently had the pleasure of working with Phil at The Soundproofing Store, and I must say that the experience exceeded my expectations in every way. Phil's expertise, professionalism, and dedication to customer satisfaction truly set him apart. He took the time to understand my specific soundproofing needs and provided invaluable guidance on the best products for my situation. Overall, my experience with Phil at The Soundproofing Store was exceptional, and I would highly recommend seeking his assistance for anyone in need of soundproofing solutions. His expertise, friendly approach, and commitment to customer satisfaction make him an invaluable asset to the store. I left feeling confident in my purchase and grateful for the outstanding service I received. Thank you, Phil, for making my Studio soundproofing project a success!
Report review
Answer by soundproofingstore.co.uk
24 Jan 2024
Hi James, It was a pleasure working with you and advising on your garage studio conversion project. Glad I could help and thank you for the 5-star review and for your feedback. (It's very much appreciated). Wishing you all the best as you enjoy your new studio! Phil.
17 Jan 2024
 Verified review

great service

great service
Report review
Answer by soundproofingstore.co.uk
18 Jan 2024
Many thanks for taking the time to leave a 5-star review of the ReductoClip Timber Stud Wall Solution.
2 Jan 2024
 Verified review

Superb products that work

My wife and I are both very sensitive to sound, and are always looking for ways to reduce unwanted noise in the home. We replaced our prior carpet with Soundmat 3 Plus as an underlay some months ago. The difference is night & day. If I lie on our garage floor as a quarry truck goes past on a nearby road, the room shakes as though a minor earthquake is occurring. In the rooms with Soundmat 3 Plus, you'd barely know there was a road. I cannot begin to quantify the reduction in disturbed sleep or stress this product has given us. Please never stop making it!
Report review
Answer by soundproofingstore.co.uk
3 Jan 2024
Thank you for taking the time to share your detailed review of SoundMat 3 Plus. Your 5 star review is very much appreciated and we are delighted to learn that it has made such a significant difference in your home.
15 Dec 2023
 Verified review
Excellent service and clear assistance with product selection
Report review
Answer by soundproofingstore.co.uk
18 Dec 2023
Many thanks for taking the time to leave a 5-star review of the ReductoClip Ceiling System. Your comments are greatly appreciated.
14 Dec 2023
 Verified review

Good Service and Communication

The experience of dealing with soundproofing store was very good, excellent service and communication However delivery from their suppliers was not great due to the fact that the lorry had been packed wrong which meant that myself and the driver had to hand bale all of the insulation products off the back of the truck
Report review
Answer by soundproofingstore.co.uk
14 Dec 2023
Your 5-star review of the ProSound Reverso SoundMat is much appreciated. We are sorry to hear that you (and the driver) had to hand ball the products off the truck and sincerely apologise that this happened with your delivery.