meaco.comReviews

Arete dehumidifier works OK but is much louder than promised. If you are expecting a machine you can hardly hear this is not the one for you. They claimed 42Db, I measured 60Db. I checked with the engineers and they said this was normal volume.

The fan was three days late arriving and whilst Meaco blames the courier it was meaco who employed parcelforce - in my opinion one of the worst - in the first place.

Not possible even for change brand new product order by mistake because plastic bag worth 10 pi

Unable to comment further as the product hasn’t arrived.

I ordered an item with a next day delivery and Meaco failed to deliver, blaming the lack of delivery on the pandemic. The tracking information Meaco provided shows no indication that the item was ever despatched. Meaco was making excuses for the delivery organisation, but every other delivery organisation is getting around the same problems - so I didn't believe them, so I cancelled the order after the entire next day had passed - Meaco asked me to wait for what could be weeks for finding out what happened to my order. Meaco has since refused to grant a full refund, insisting that they must hear from the delivery organisation (Parcel Force), and it's been a week since placing my order and still they have made no progress and have insisted on holding my money. Meaco is responsible for: poor selection of service providers, passing on the problems of service providers onto their customers, taking zero steps to ensure the delivery of an order / deliberately withholding a customer's goods despite taking their money (fraud). If I am ever asked what my worst shopping experience was during the season of the pandemic, I will refer to this one, although technically we have move on from the pandemic ... Careful of this organisation because there is a good chance that what I have expeienced is fraud, and they could do this to you too.

The fan I purchased, whilst great if it worked, surprisingly malfunctioned at horizontal oscillation straight out of the box. A polite response to this took 4 days, and request of a video. The follow up service feels lack lustre and doesn’t feel they are particularly bothered about wasting your time whilst you pay for their faulty products and have to still jump hoops to remedy their errors.

Ordered to be delivered the next day, whilst I was visiting my son (delivery to his address). The item did not arrive at my son's house until after I had returned home. I have therefore had to pay postage to have the item delivered from my son's house to my house. Poor response from the company.

I'm not satisfied with the overall performance of the Dehumidifier I just bought from meaco online shop, and although they promise one day delivery it took almost 5days to be delivered! bad customer servicing and shopping experience.

I was not given next day delivery, had to wait 3 days and had to keep chasing orders up as no texts were received on the morning of the delivery day.

The humidstat reading is faulty and sometimes blank. Clealy a fault.

I day delivery was committed to while ordering. This was not the case and the delivery took 6 days for arrival. Then upon arrival it was delivered erroneously to the wrong address unknow to me. This took another 2 days to figure out on our own that it was delivered to a neighbour. The AC arrive to our home well after the hot weather spell had passed. Now we will put the AC to use on the next hot weather spell to see how it actually functions. While I understand there may have been a peak in demand for these units, I would have expected better service or at least upfront commitment on delivery times and the for MEACO to use a more reputable delivery service. The delivery service even claimed I had signed for the delivery when I did not, as it was delivered to the wrong address.

Ordered 19th with 2-3 day delivery phoned 27mins waiting on 21st to see when delivery was as just had hip replacement surgery and needed someone here customer service told me I would get email that night and delivery next day got email telling me delayed phoned 45 mins waiting to speak to customer service asked why I was lied to when they knew it was delayed phoned again told couldn’t get delivery date but I would get a text when being delivered no text turned up just as husband was going shopping 5mins later and would have been left on doorstep spent god know how much on calls as not a free no pensioner got apology not very satisfied with being lied to if they had said no stock I could have brought elsewhere communication very poor

Rechargable 260c fan. Product ok, quiet operation. But, the instructions did not make it clear that the charge status indicator only illuminated half of the light ring when full. I spent some time trying to get the device to "fully charge", when in fact it was charged, unknown to me. Also the device was not wrapped for transit via parcel force, it was only in it's original packing, putting it at risk of interception and theft. I spent so m e time composing a email to Meaco "support", but got no response at all. The unit was delivered with no battery charge whatsoever, which is unusual for a product of this type. Overall the little fan is ok, but I am less than impressed by Meaco's lack of response to my queries.

Terrible service and no interest in helping customers. I ordered on the site with guaranteed delivery by Wednesday - the order button on the site said ‘order within X minutes for delivery by Wednesday’. It’s now the following Monday and still nothing. I’ve called 3 times and customer service have been no use, they just say ‘we’re really busy and there is nothing we can do’, no attempt to help, and have told me within 48 hrs each time which has turned out to be lies. They have also repeatedly told me that I’m wrong and the guaranteed delivery button wasn’t there - since it’s the only time I’ve been on or ordered from the site. I can be sure it was.

Please tell the truth . I placed an order and when it didn’t arrive on the day stated I was lied to about when it was actually going to be delivered . I’ve taken three days off to cover the days you said it was to be delivered and it’s still not here so asked to cancel it . I was told it was cancelled and that I would be told when my refund is processed ..,, so it hasn’t actually been dispatched then as I was told ? If I hadn’t been lied to I would have waited but this customer service is shocking . Shame as I have several meaco items but probably won’t buy any more after this experience . Honesty is ALWAYS the best policy

The order was placed on the 19th and next day delivery was promised. The next day I was told delivery was now due by the 21st or 22nd. Delivery took place on the 23rd. Also I phoned to ask for a refund on the 20th, needless to say I still haven't had a phone call to process the refund. Now I'm going to have to incur further costs to send it back! I'm disgusted by this lack of anything resembling customer service

Ordered 2 air conditioning units on Monday morning for delivery by Wednesday, but ‘due to demand’ they didn’t dispatch until Thursday and they arrived Friday afternoon (by which time, the heatwave had passed). What’s the point in setting customer expectations, to then fail to dispatch in the states time? Epic fail!

Placed the order and advert guaranteed delivery by Wednesday 21st now 5 days later still no air condition unit and get an email to leave a review……… Rang customer services and they just blamed the hot weather on extra orders.

When you advertise next day delivery when ordered before 1pm you should deliver the item next day. I order the item on Monday before 1pm and this is now the following Monday and still not received my item. very poor service.

still waiting for our order to be delivered after being told it would be 2 days, then that it had been delayed but should be no more than 24-48 hrs. we are still waiting, but have not received any further emails.