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meaco.comReviews

: 4,043Excellent

4.72

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certified since: 13/03/2013
updated on: 07/07/2022
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certified since: 13/03/2013
updated on: 07/07/2022
meaco.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At meaco.com, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for meaco.com

694 verified reviews in the last 12 months

4,043 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


6 months ago
Having used Meaco for over 7years now, I can proudly and confidently state that if you are really after a quality brand and a great value for money; please look no further as Meaco Dehumidifiers are the industry number one. I bought the Meaco Arete 25L from Meaco's website for £299.99 and switched it on after 4hours after having it kept upright outside its box. The device is very quiet compared to the many others (mainly DeLonghi) we tried before Meaco. If you want ideal humidity level for a healthy and perfect air, keep it running at 40-45% with a variance of +/-3% where the hygrometer/sensors will do a sterling job and the best of all is the energy consumption. I have a smart meter and it tracks my energy usage, I have to confess that with the dehumidifier plugged in for 24/7, the energy consumption at 40% has been 50-60pence a day for the last one week of use.
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the most relevant critical review


1 year ago
Its worth the weight. Ordered an aircon just in time by the looks of things. (Sold out by the next day) Ordered on sunday 17th july. Purley because they offered next day delivery and other places were 3 day delivery so had to count the monday as day 1 so should of arrived on the Tuesday. Ended up emailing them first thing on the Tuesday to ask what my tracking number was to see what time my air con would arrive. Got a reply within 10 mins. Kinda avoided my question and just said you'll get an email and text once order has been shipped. So basically telling me it hasn't been dispatched.(very annoyed) I then get a automated email saying my order is delayed and they hope to ship between 24-48 hours. Very disappointing email to get as by this point ive melted ! Gave them the benefit of the doubt and just waited. Got to thursday still no email or aircon. Sent another email asking what the hell was going on. Remember i only ordered from meaco for the next day delivery! She then sends me my shipping and said its been dispatched! I was genuinely worried they over sold and didnt even have a ac unit to send me! So it arrived on the friday morning. Well heat wave is over for now but now that its here im not so mad as its a really good unit and even though heat wave has ended our bedroom is still stuffy so i have it on and im so pleased with it and i now have it ready for Augusts heatwave! Customer service needs a bit of improvement they definitely beat around the bush giving you answers to your questions. Not sure why they didn't let me know on the monday that there is a big backlog of orders. (Was told the day it was meant to arrive) Also had no info from parcel force (no text or email) i knew it was coming on friday and what time because as soon as i was sent my tracking info i stalked parcel forces website. So that needs to be addressed as if it wasn't for me stalking the tracking i wouldn't have known what day or time it was coming. And id have been PISSED if i missed that delivery. So all in all next day delivery was non existent and took 5 working days to arrive.
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Reviews for meaco.com

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(6)
 Verified review
14 days ago
You need to be more observant when processing orders that’s why you got a 2 star. Nothing to with your product it’s your office staff.I purchase two product on different days through PayPal one arrived the other didn’t
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Answer by meaco.com
14 days ago
Thank you for the review, Alston, and we are sorry to hear there was an issue with your order. This was looked into by our Customer Service Team when you contacted us, and unfortunately the address was incomplete at the time of purchase. This caused an issue with the delivery, as Parcel Force were unable to locate the property. However, another order was processed with our Customer Service Team, and we are glad to hear that this has been received. A refund for your initial online order is being processed. We do apologise for any inconvenience that might have been caused and please do not hesitate to contact us if you require any further assistance.
 Verified review
9 days ago
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1 month ago
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 Verified review
4 months ago
I can’t fault the ABC unit - functions well 3 weeks in however my gripe is with the marketing dept at Meaco who in their wisdom decided to ship these things out without the dinky castor wheels. What bright spark thought that was a good idea in the boardroom? In short …. the unit is heavy despite its diminutive size and the lack of handles makes it doubly difficult to move around . The caster wheels are available for an extra £15 and because of the small bore size hole they slot into in the base of the unit the option of using generic ones is not viable. Just slap the extra cost on the overall price for pittys sake !
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Answer by meaco.com
4 months ago
Thank you for the review, and for your feedback on our MeacoDry ABC dehumidifiers and castors. We do advise the dehumidifiers are set up and left in one place. With interleading doors left open, the correct sized unit will withdraw the humidity from the whole property. There is no need to move them around constantly, and the vast majority of our customers do not require castors. However, they are available as an extra if these are needed. We appreciate all feedback and thank you for taking the time to leave us your comments. If you do require any further assistance please do not hesitate to contact our Customer Service Team.
 Verified review
1 year ago
Its worth the weight. Ordered an aircon just in time by the looks of things. (Sold out by the next day) Ordered on sunday 17th july. Purley because they offered next day delivery and other places were 3 day delivery so had to count the monday as day 1 so should of arrived on the Tuesday. Ended up emailing them first thing on the Tuesday to ask what my tracking number was to see what time my air con would arrive. Got a reply within 10 mins. Kinda avoided my question and just said you'll get an email and text once order has been shipped. So basically telling me it hasn't been dispatched.(very annoyed) I then get a automated email saying my order is delayed and they hope to ship between 24-48 hours. Very disappointing email to get as by this point ive melted ! Gave them the benefit of the doubt and just waited. Got to thursday still no email or aircon. Sent another email asking what the hell was going on. Remember i only ordered from meaco for the next day delivery! She then sends me my shipping and said its been dispatched! I was genuinely worried they over sold and didnt even have a ac unit to send me! So it arrived on the friday morning. Well heat wave is over for now but now that its here im not so mad as its a really good unit and even though heat wave has ended our bedroom is still stuffy so i have it on and im so pleased with it and i now have it ready for Augusts heatwave! Customer service needs a bit of improvement they definitely beat around the bush giving you answers to your questions. Not sure why they didn't let me know on the monday that there is a big backlog of orders. (Was told the day it was meant to arrive) Also had no info from parcel force (no text or email) i knew it was coming on friday and what time because as soon as i was sent my tracking info i stalked parcel forces website. So that needs to be addressed as if it wasn't for me stalking the tracking i wouldn't have known what day or time it was coming. And id have been PISSED if i missed that delivery. So all in all next day delivery was non existent and took 5 working days to arrive.
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 Verified review
1 year ago
I day delivery was committed to while ordering. This was not the case and the delivery took 6 days for arrival. Then upon arrival it was delivered erroneously to the wrong address unknow to me. This took another 2 days to figure out on our own that it was delivered to a neighbour. The AC arrive to our home well after the hot weather spell had passed. Now we will put the AC to use on the next hot weather spell to see how it actually functions. While I understand there may have been a peak in demand for these units, I would have expected better service or at least upfront commitment on delivery times and the for MEACO to use a more reputable delivery service. The delivery service even claimed I had signed for the delivery when I did not, as it was delivered to the wrong address.
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 Verified review
1 year ago
Rechargable 260c fan. Product ok, quiet operation. But, the instructions did not make it clear that the charge status indicator only illuminated half of the light ring when full. I spent some time trying to get the device to "fully charge", when in fact it was charged, unknown to me. Also the device was not wrapped for transit via parcel force, it was only in it's original packing, putting it at risk of interception and theft. I spent so m e time composing a email to Meaco "support", but got no response at all. The unit was delivered with no battery charge whatsoever, which is unusual for a product of this type. Overall the little fan is ok, but I am less than impressed by Meaco's lack of response to my queries.
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 Verified review
10 months ago
The fan I purchased, whilst great if it worked, surprisingly malfunctioned at horizontal oscillation straight out of the box. A polite response to this took 4 days, and request of a video. The follow up service feels lack lustre and doesn’t feel they are particularly bothered about wasting your time whilst you pay for their faulty products and have to still jump hoops to remedy their errors.
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 Verified review
10 months ago
Arete dehumidifier works OK but is much louder than promised. If you are expecting a machine you can hardly hear this is not the one for you. They claimed 42Db, I measured 60Db. I checked with the engineers and they said this was normal volume.
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 Verified review
8 months ago
Unit should be supplied with wheels, had to dismantle the pin from the wheel assembly and them use a tool to tap the pin into the base. It is not a DIY job for most customers.
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 Verified review
9 months ago
The fan was three days late arriving and whilst Meaco blames the courier it was meaco who employed parcelforce - in my opinion one of the worst - in the first place.
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 Verified review
10 months ago
I was not given next day delivery, had to wait 3 days and had to keep chasing orders up as no texts were received on the morning of the delivery day.
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Answer by meaco.com
10 months ago
Thank you for your review, we apologise for the delay in your delivery. Orders were dispatched on time however there were delays with RM and PF due to increased demand, however, things are now back to normal.
 Verified review
1 year ago
Too soon to tell if this fan works well or not but they still send requests for feedback. It arrived quickly and is easy enough to understand
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 Verified review
7 months ago
The dehumidifier worked fine, but it was too noisy unfortunately. It was placed on our carpeted landing but fan still too loud.
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Answer by meaco.com
7 months ago
Thank you for your review!
 Verified review
1 year ago
It’s very difficult to put the casters on the. Dehumidifier and so far I haven’t managed and need a strong person to assist.
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 Verified review
10 months ago
The humidstat reading is faulty and sometimes blank. Clealy a fault.
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 Verified review
1 year ago
The product is fantastic, sadly let down by the customer service
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 Verified review
6 months ago
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