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meaco.com
Reviews:

1,862 reviews in the last 12 months7,779 total reviews  

4.85
Excellent

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Top positive review

9 Nov 2023
 Verified review
From order to delivery of the MeacoDry Arete One 10L dehumidifier was less than 24 hours - fantastic. I was particularly pleased that there was no delivery charge. The unit looks good, is very quiet and easy to use, and collected impressive amounts of water in our large cold rooms during recent dank weather. We appreciated the helpful booklet - so many manufacturers these days just refer you to websites for instructions. Not so with Meaco. Another great feature is the ease of use of the company's website, where I registered the product to confirm our warranty. My final positive comment about the website relates to the background and values of this UK company. The feature "Our Story" details this, and allows you to understand why Meaco has won so many awards for its products. Why go to a distributor when you can buy direct with such a quality of service?

Top negative review

23 Jan 2024
 Verified review
I purchased 2 rather expensive dehumidifiers for our home use, they are rather heavy to lift and move about because the caster wheel feet don’t come with the product and you have to purchase them separately at another expense to me , the cost being £49.98 for 2 sets for the 2 dehumidifiers I’d purchased, I think I’m being rather generous giving 3 stars when realistically 1 star would have also be to higher score, shall we say the stars are for the product and not the fact that your company sponged another £49.98 for something that should come with the product complete, I’m guessing that i wont be the only person to mention this in a review, do the right thing and refund the cost of the casters, regards Len Aaron
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Reviews for meaco.com

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31 May 2023
 Verified review
replacement remote was a bit expensive but service and speed was great
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Answer by meaco.com
2 Jun 2023
Thank you for your review.
21 May 2023
 Verified review
Staff on telephone very poorl
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Answer by meaco.com
23 May 2023
Thank you for your review, sorry to hear about your experience. If there's anything you need support with please contact our customer service team.
14 May 2023
 Verified review

Non Delivery resolved by refund

Non delivery resolved by refund
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Answer by meaco.com
23 May 2023
Thank you for your review.
12 May 2023
 Verified review
Still waiting for the delivery!
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Answer by meaco.com
18 May 2023
Hi there, Apologies for the delay in getting the filter to you. We have despatched your order and should be with you, if not already, this week.
1 May 2023
 Verified review
No further comment
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Answer by meaco.com
2 May 2023
Thank you for your review.
29 Apr 2023
 Verified review

Easy Transaction.

Easy to use website with good information about the products. Easy ordering process and item delivered the next working day for free. Holding one star back as I am not sure the unit is working as expected so might have to go through the returns process.
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Answer by meaco.com
2 May 2023
Thank you for your review, any questions concerning the unit's use, please contact us customerservice AT meaco.com