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meaco.com
Reviews:

1,847 reviews in the last 12 months7,782 total reviews  

4.85
Excellent

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Top positive review

9 Nov 2023
 Verified review
From order to delivery of the MeacoDry Arete One 10L dehumidifier was less than 24 hours - fantastic. I was particularly pleased that there was no delivery charge. The unit looks good, is very quiet and easy to use, and collected impressive amounts of water in our large cold rooms during recent dank weather. We appreciated the helpful booklet - so many manufacturers these days just refer you to websites for instructions. Not so with Meaco. Another great feature is the ease of use of the company's website, where I registered the product to confirm our warranty. My final positive comment about the website relates to the background and values of this UK company. The feature "Our Story" details this, and allows you to understand why Meaco has won so many awards for its products. Why go to a distributor when you can buy direct with such a quality of service?

Top negative review

23 Jan 2024
 Verified review
I purchased 2 rather expensive dehumidifiers for our home use, they are rather heavy to lift and move about because the caster wheel feet don’t come with the product and you have to purchase them separately at another expense to me , the cost being £49.98 for 2 sets for the 2 dehumidifiers I’d purchased, I think I’m being rather generous giving 3 stars when realistically 1 star would have also be to higher score, shall we say the stars are for the product and not the fact that your company sponged another £49.98 for something that should come with the product complete, I’m guessing that i wont be the only person to mention this in a review, do the right thing and refund the cost of the casters, regards Len Aaron
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Reviews for meaco.com

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20 Jul 2023
 Verified review

Absolutely terrible service!

You guys delivered the wrong fan - then said you would send the right fan the next day - I waited in all day and it still didn’t arrive! This is terrible service.
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Answer by meaco.com
20 Jul 2023
Apologies about your experience, Please note the delivery has been arranged and is out today. If you need any assistance please contact us.
19 Jul 2023
 Verified review

Fan arrived damaged and company told me to superglue it!

Ordered a fan which arrived damaged, reported it immediately and had to wait a few days for a response, their response was to superglue it! How it got through quality control is beyond me as the damaged part was incredibly loose.Tried to arrange an exchange with the collection of the damaged fan to happen on the same day as a new fan but a no from Meaco. The measly 10 refund will cover the glue.
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Answer by meaco.com
20 Jul 2023
Thank you for your review. Please note that the offer is always there to exchange the faulty product for a new one. The option of gluing the disc back on some customers have opted to do and we provide a refund for those that prefer this option. But the choice is always the customers, we will do either. Please contact us if you wish to discuss.
18 Jul 2023
 Verified review

website bad.

website bad. Filters too expensive
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Answer by meaco.com
18 Jul 2023
We're sorry to hear about your experience on our website, generally we have positive reviews confirming the ease of use. The whole filter must be replaced when the ioniser/filter button flashes red – it will do this after 2200 hours of use or if it detects a build up of dust and dirt on the filters. Though they cost quite a bit, it is the performance and reliability of this filter which makes it worth purchasing. If you would like to discuss how we can improve our website please don't hesitate to contact us.
18 Jul 2023
 Verified review
I ordered the wrong filters and it was easy to send it back then I ordered the correct ones and they arrived the next day
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Answer by meaco.com
18 Jul 2023
Thank you for your review.
17 Jul 2023
 Verified review

Helpful on getting started

Didn’t quite achieve next day delivery, a day later but dehumidifier seems to be working well. Helpful on phone when I rang to get started.
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Answer by meaco.com
18 Jul 2023
Thank you for your review.
10 Jul 2023
 Verified review
Make sure my items are delivered to my home, not to a shop 5 miles round trip away. I am 86 years old with no way of getting to that shop myself.
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Answer by meaco.com
11 Jul 2023
Thank you for your review & sorry about the courier experience. Please contact our customer service team if you need any support.
9 Jul 2023
 Verified review

Quick delivery from Meaco, good little fan

Quick delivery from Meaco, very impressed. Good little fan, nice and quiet as advertised and works really well in my toddlers bedrooms to keep them cool but not awake! I initially thought I should have gone for the next size up considering the price difference however, after a week's use, am content with my purchase and hope they will last a long time.
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Answer by meaco.com
11 Jul 2023
Thank you for your review.
3 Jul 2023
 Verified review
Price?
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Answer by meaco.com
3 Jul 2023
Please contact us or visit our website for more info. on costs. Thank you for your review.
3 Jul 2023
 Verified review
Delivered a day later than promised so had to rearrange activities in line with that.
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Answer by meaco.com
3 Jul 2023
Thank you for your review.
29 Jun 2023
 Verified review
Cools room quickly and is very quiet
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Answer by meaco.com
3 Jul 2023
Thank you for your review.
28 Jun 2023
 Verified review
Very efficient
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Answer by meaco.com
28 Jun 2023
Thank you for your review.
28 Jun 2023
 Verified review
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Answer by meaco.com
28 Jun 2023
Thank you for your review.
26 Jun 2023
 Verified review
I like the speed controls that you have up to 12 speeds
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Answer by meaco.com
28 Jun 2023
Thank you for your review.
23 Jun 2023
 Verified review
It was relatively easy to order and pay
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Answer by meaco.com
23 Jun 2023
Thank you for your review.
23 Jun 2023
 Verified review

Bought New, Received Bloody Used… Literally!

Bought a new Meaco MC 10000 air conditioner without heating function. Received dirty, bloodied used one with heating function. Returned, still waiting for refund. Would never buy direct from them again!
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22 Jun 2023
 Verified review
Still haven't had my order. 6 days late
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Answer by meaco.com
22 Jun 2023
Thank you for your review and apologies for the delay. We are looking into this and will endeavour to update you as soon as possible to resolve the delay. Thank you for your patience.
21 Jun 2023
 Verified review
Website states a free cover with every 1056 fan. What it does not say is this does not include the 1056p. I have contacted them to ask for a 1056 bag so that the fan will be protected from dust when not in use as the 1056 and 1056p have the same body dimensions. They will not send one. The fan was cheaper elsewhere I only purchased direct because of the offer of the free storage bag. Customer service is poor.
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Answer by meaco.com
22 Jun 2023
Thank you for your review and order. Our Customer Service Team has been in contact with you regarding your query. Your order was for a MeacoFan 1056P Pedestal fan. These units do not come with storage bags as there are none available for this model. It is noted on the website and each product page which fans have the free storage bags, and unfortunately the 1056P Pedestal fan is not one of these fans. We can only offer our apologies for any confusion that might have been caused.
19 Jun 2023
 Verified review
Good updates - The only issue was that I didn’t know who the parcel was actually from, so wasn’t sure whether to trust the information given
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Answer by meaco.com
19 Jun 2023
Thank you for your review.
18 Jun 2023
 Verified review
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Answer by meaco.com
22 Jun 2023
Thank you for your review.
17 Jun 2023
 Verified review

Fantastic fan/air circulator let down by remote.

Quick delivery from Meaco.com. The fan itself is really good, really does shift the air around the room creating a lovely gentle breeze making everyone feel cooler. Very energy efficient DC motor in fan, almost imperceptible energy usage measured on the smart meter after one day. Very quiet operation, just sounds like a strong breeze on higher speeds or eco mode, however my fan has developed a slight rattle/vibration noise when oscillating after one day's use, mildly annoying that sounds like my old conventional fan. Not sure if this is a fault or normal, maybe I'm just being fussy. The remote control for the fan is reasonably well made, but very poor in operation, very limited range, when the fan is oscillating the base (containing the infrared receiver) turns side to side so you have to wait for it to face you before operating the remote and even then it's a bit hit and miss. Quicker to get up and use the control panel on the fan, which kind of defeats the purpose of having a remote , a better quality infrared transmitter and receiver/or receiver location could have been used like the ones used in decent quality TVs etc, instead it's very similar to the remote for my £5 fairy lights, disappointing remote at this price point . I like that the remote can be stowed on the front of the fan, just wish it was actually useable. If you're after a fan that genuinely makes the room feel cooler, is very quiet and costs very little to run thanks to the much more efficient DC motor, then this is it, however if you intend to use the remote regularly or need to operate the fan remotely because of limited mobility etc, I would look elsewhere. Hopefully the remote issues will be fixed in future versions, as this is the fans only real letdown. The pedestal version of this fan has a few extra modes available, it would be nice to see those modes on this version, especially if like me you didn't realise those modes weren't included on this one, not a deal breaker, just confusing. Thanks for reading my review.
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Answer by meaco.com
19 Jun 2023
Thank you for your review.