meaco.com- Logo - reviews

meaco.com
Reviews:

1,848 reviews in the last 12 months7,779 total reviews  

4.85
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: 13 Mar 2013
The Trustmark indicates trustworthy online retailers.
meaco.com fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to £2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

9 Nov 2023
 Verified review
From order to delivery of the MeacoDry Arete One 10L dehumidifier was less than 24 hours - fantastic. I was particularly pleased that there was no delivery charge. The unit looks good, is very quiet and easy to use, and collected impressive amounts of water in our large cold rooms during recent dank weather. We appreciated the helpful booklet - so many manufacturers these days just refer you to websites for instructions. Not so with Meaco. Another great feature is the ease of use of the company's website, where I registered the product to confirm our warranty. My final positive comment about the website relates to the background and values of this UK company. The feature "Our Story" details this, and allows you to understand why Meaco has won so many awards for its products. Why go to a distributor when you can buy direct with such a quality of service?

Top negative review

23 Jan 2024
 Verified review
I purchased 2 rather expensive dehumidifiers for our home use, they are rather heavy to lift and move about because the caster wheel feet don’t come with the product and you have to purchase them separately at another expense to me , the cost being £49.98 for 2 sets for the 2 dehumidifiers I’d purchased, I think I’m being rather generous giving 3 stars when realistically 1 star would have also be to higher score, shall we say the stars are for the product and not the fact that your company sponged another £49.98 for something that should come with the product complete, I’m guessing that i wont be the only person to mention this in a review, do the right thing and refund the cost of the casters, regards Len Aaron
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for meaco.com

 Sort by  
Relevance
(93)
(23)
(5)
(31)
Reset
2 Nov 2023
 Verified review
Product arrived damaged and now I have to wait 10 days for the team to get back to me.
Report review
Answer by meaco.com
2 Nov 2023
Thank you for your review, apologies for the experience during transit, I can confirm your email has been received and a member of the team will endeavor to reply to you as soon as possible.
14 Nov 2023
 Verified review
Send parcels with a reliable service as dpd never delivers
Report review
Answer by meaco.com
15 Nov 2023
Thank you for your review & apologies for any inconvenience.
23 Nov 2023
 Verified review
Works well but not that quiet, even on the quiet setting
Report review
Answer by meaco.com
23 Nov 2023
Thank you for your review.
1 Dec 2023
 Verified review
Still waiting for report. Was told I get an email
Report review
Answer by meaco.com
1 Dec 2023
Report is on its way, sorry for the delay & thank you for your review.
22 Jun 2023
 Verified review
Still haven't had my order. 6 days late
Report review
Answer by meaco.com
22 Jun 2023
Thank you for your review and apologies for the delay. We are looking into this and will endeavour to update you as soon as possible to resolve the delay. Thank you for your patience.
20 Jun 2023
 Verified review
The bag for the fan used to be free!
Report review
Answer by meaco.com
22 Jun 2023
Thank you for your review, fan storage bags are provided free of charge (excl. 260c & 1056P) when purchases are made directly via Meaco URL, this is also mentioned in the text of the fans on the website. Apologies for any inconvenience.
18 Jul 2023
 Verified review

website bad.

website bad. Filters too expensive
Report review
Answer by meaco.com
18 Jul 2023
We're sorry to hear about your experience on our website, generally we have positive reviews confirming the ease of use. The whole filter must be replaced when the ioniser/filter button flashes red – it will do this after 2200 hours of use or if it detects a build up of dust and dirt on the filters. Though they cost quite a bit, it is the performance and reliability of this filter which makes it worth purchasing. If you would like to discuss how we can improve our website please don't hesitate to contact us.
15 Nov 2023
 Verified review
Nice tidy looking dehumidifier
Report review
Answer by meaco.com
17 Nov 2023
Thank you for your review.
12 May 2023
 Verified review
Still waiting for the delivery!
Report review
Answer by meaco.com
18 May 2023
Hi there, Apologies for the delay in getting the filter to you. We have despatched your order and should be with you, if not already, this week.
6 Nov 2023
 Verified review
Fast Response
Report review
Answer by meaco.com
7 Nov 2023
Thank you for your review.
8 Nov 2023
 Verified review
Report review
Answer by meaco.com
8 Nov 2023
Thank you for your review. If we can help with anything please contact us.
6 Nov 2023
 Verified review
Report review
Answer by meaco.com
6 Nov 2023
Thank you for your review. Please contact our customer service team if you have any further feedback.