Having used Meaco for over 7years now, I can proudly and confidently state that if you are really after a quality brand and a great value for money; please look no further as Meaco Dehumidifiers are the industry number one. I bought the Meaco Arete 25L from Meaco's website for £299.99 and switched it on after 4hours after having it kept upright outside its box. The device is very quiet compared to the many others (mainly DeLonghi) we tried before Meaco. If you want ideal humidity level for a healthy and perfect air, keep it running at 40-45% with a variance of +/-3% where the hygrometer/sensors will do a sterling job and the best of all is the energy consumption. I have a smart meter and it tracks my energy usage, I have to confess that with the dehumidifier plugged in for 24/7, the energy consumption at 40% has been 50-60pence a day for the last one week of use.
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the most relevant critical review
1 year ago
I ordered an item with a next day delivery and Meaco failed to deliver, blaming the lack of delivery on the pandemic. The tracking information Meaco provided shows no indication that the item was ever despatched. Meaco was making excuses for the delivery organisation, but every other delivery organisation is getting around the same problems - so I didn't believe them, so I cancelled the order after the entire next day had passed - Meaco asked me to wait for what could be weeks for finding out what happened to my order. Meaco has since refused to grant a full refund, insisting that they must hear from the delivery organisation (Parcel Force), and it's been a week since placing my order and still they have made no progress and have insisted on holding my money. Meaco is responsible for: poor selection of service providers, passing on the problems of service providers onto their customers, taking zero steps to ensure the delivery of an order / deliberately withholding a customer's goods despite taking their money (fraud). If I am ever asked what my worst shopping experience was during the season of the pandemic, I will refer to this one, although technically we have move on from the pandemic ... Careful of this organisation because there is a good chance that what I have expeienced is fraud, and they could do this to you too.
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Reviews for meaco.com
10 months ago
I bought the 10l dehumidifier which does not come on castors.
I want to move it into a room to dry laundry and also to move it around my house, so I ordered the castors.
They were VERY difficult to fit.
Could I suggest that there is the option to buy the 10l size either with or wothout castors?
Otherwise I am delighted with MeacoDry ABC.
Answer by meaco.com
8 months ago
Thank you for your review! We appreciate your feedback and will take it into consideration.
5 months ago
Customer service deserve a special mention. I ordered a part and the wrong part was dispatched. Customer service was excellent and I soon had the correct item. It was easy to contact the department by phone and then email and I was kept up to date at each stage until my issue was speedily resolved.
Thank you very much.
Answer by meaco.com
5 months ago
Thank you for the review, and we are very happy to hear you are pleased with the service you have received.
We do apologise if there was an initial error with your ordered, and for any inconvenience this might have caused.