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meaco.comReviews

: 4,043Excellent

4.72

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certified since: 13/03/2013
updated on: 07/07/2022
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certified since: 13/03/2013
updated on: 07/07/2022
meaco.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At meaco.com, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for meaco.com

694 verified reviews in the last 12 months

4,043 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


6 months ago
Having used Meaco for over 7years now, I can proudly and confidently state that if you are really after a quality brand and a great value for money; please look no further as Meaco Dehumidifiers are the industry number one. I bought the Meaco Arete 25L from Meaco's website for £299.99 and switched it on after 4hours after having it kept upright outside its box. The device is very quiet compared to the many others (mainly DeLonghi) we tried before Meaco. If you want ideal humidity level for a healthy and perfect air, keep it running at 40-45% with a variance of +/-3% where the hygrometer/sensors will do a sterling job and the best of all is the energy consumption. I have a smart meter and it tracks my energy usage, I have to confess that with the dehumidifier plugged in for 24/7, the energy consumption at 40% has been 50-60pence a day for the last one week of use.
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the most relevant critical review


1 year ago
Its worth the weight. Ordered an aircon just in time by the looks of things. (Sold out by the next day) Ordered on sunday 17th july. Purley because they offered next day delivery and other places were 3 day delivery so had to count the monday as day 1 so should of arrived on the Tuesday. Ended up emailing them first thing on the Tuesday to ask what my tracking number was to see what time my air con would arrive. Got a reply within 10 mins. Kinda avoided my question and just said you'll get an email and text once order has been shipped. So basically telling me it hasn't been dispatched.(very annoyed) I then get a automated email saying my order is delayed and they hope to ship between 24-48 hours. Very disappointing email to get as by this point ive melted ! Gave them the benefit of the doubt and just waited. Got to thursday still no email or aircon. Sent another email asking what the hell was going on. Remember i only ordered from meaco for the next day delivery! She then sends me my shipping and said its been dispatched! I was genuinely worried they over sold and didnt even have a ac unit to send me! So it arrived on the friday morning. Well heat wave is over for now but now that its here im not so mad as its a really good unit and even though heat wave has ended our bedroom is still stuffy so i have it on and im so pleased with it and i now have it ready for Augusts heatwave! Customer service needs a bit of improvement they definitely beat around the bush giving you answers to your questions. Not sure why they didn't let me know on the monday that there is a big backlog of orders. (Was told the day it was meant to arrive) Also had no info from parcel force (no text or email) i knew it was coming on friday and what time because as soon as i was sent my tracking info i stalked parcel forces website. So that needs to be addressed as if it wasn't for me stalking the tracking i wouldn't have known what day or time it was coming. And id have been PISSED if i missed that delivery. So all in all next day delivery was non existent and took 5 working days to arrive.
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Reviews for meaco.com

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 Verified review
7 days ago
The Meaco fan is great. I bought it because it is quiet and can be used in a bedroom at night. However, I was seriously disappointed with the delivery. I paid £10 to secure delivery in the morning on the next working day. However it did not get delivered in the morning. I discovered after phoning the courier service that they had tried to deliver the parcel some distance away. I then spent 5 hours trying to track it down to ensure it did not go missing and was at least delivered to my address.
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Answer by meaco.com
7 days ago
Thank you, Julie, for the review and we are very sorry to hear there was an issue with your delivery. However, we are very glad to hear you have received your fan and that you are pleased with it. We do apologies for any inconvenience that might have been caused.
 Verified review
18 days ago
Seems good, but hardly used it yet. Bit early to ask for a review.
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Answer by meaco.com
18 days ago
Thank you for the review.
 Verified review
16 days ago
Very helpful staff and responded quickly to my questions
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Answer by meaco.com
16 days ago
Thank you for the review!
 Verified review
14 days ago
You need to be more observant when processing orders that’s why you got a 2 star. Nothing to with your product it’s your office staff.I purchase two product on different days through PayPal one arrived the other didn’t
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Answer by meaco.com
14 days ago
Thank you for the review, Alston, and we are sorry to hear there was an issue with your order. This was looked into by our Customer Service Team when you contacted us, and unfortunately the address was incomplete at the time of purchase. This caused an issue with the delivery, as Parcel Force were unable to locate the property. However, another order was processed with our Customer Service Team, and we are glad to hear that this has been received. A refund for your initial online order is being processed. We do apologise for any inconvenience that might have been caused and please do not hesitate to contact us if you require any further assistance.
 Verified review
15 days ago
I have still not received my order. Having been assured it would be with me. Royal Mail are the slowest delivery ever when it comes to parcels
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Answer by meaco.com
15 days ago
Hi Tricia, Thank you for the review and we are very sorry to hear you have not yet received your order. This was dispatched with 1st Class Royal Mail on the 16th June. We will get this looked into with Royal Mail and Customer Service Team will be in touch with you ask quickly as possible. Apologies for any inconvenience that might have been caused.
 Verified review
9 days ago
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1 month ago
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 Verified review
3 months ago
Good design and quiet but costly !
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Answer by meaco.com
3 months ago
Thank you for leaving us a review :)
 Verified review
4 months ago
Customer service deserve a special mention. I ordered a part and the wrong part was dispatched. Customer service was excellent and I soon had the correct item. It was easy to contact the department by phone and then email and I was kept up to date at each stage until my issue was speedily resolved. Thank you very much.
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Answer by meaco.com
4 months ago
Thank you for the review, and we are very happy to hear you are pleased with the service you have received. We do apologise if there was an initial error with your ordered, and for any inconvenience this might have caused.
 Verified review
4 months ago
I can’t fault the ABC unit - functions well 3 weeks in however my gripe is with the marketing dept at Meaco who in their wisdom decided to ship these things out without the dinky castor wheels. What bright spark thought that was a good idea in the boardroom? In short …. the unit is heavy despite its diminutive size and the lack of handles makes it doubly difficult to move around . The caster wheels are available for an extra £15 and because of the small bore size hole they slot into in the base of the unit the option of using generic ones is not viable. Just slap the extra cost on the overall price for pittys sake !
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Answer by meaco.com
4 months ago
Thank you for the review, and for your feedback on our MeacoDry ABC dehumidifiers and castors. We do advise the dehumidifiers are set up and left in one place. With interleading doors left open, the correct sized unit will withdraw the humidity from the whole property. There is no need to move them around constantly, and the vast majority of our customers do not require castors. However, they are available as an extra if these are needed. We appreciate all feedback and thank you for taking the time to leave us your comments. If you do require any further assistance please do not hesitate to contact our Customer Service Team.
 Verified review
6 months ago
Ordered one day delivered the next brilliant, but on reading the instructions I find casters are optional. I found with the lifting handle only on one side of the unit it was difficult to move around. ( over 70 with arthritic hands) so ordered the casters. Not as quick on the delivery but was then surprised how small they were and I found them difficult to fit. Finally after the 5th attempt I finally got them pushed in far enough. They have made a big difference to my ability to move the unit around. I have used to help dry washing , and found the results very good. Towels felt as though they had been dried outside, a lot nicer than drying hard on the radiators. I would highly recommend.
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Answer by meaco.com
6 months ago
Thank you for your review!
 Verified review
7 months ago
The heater works really well, it’s compact and provides a nice source of heat and looks really nice. I would have given 5 stars but unfortunately a mix up occurred and 2 different address labels had been attached to the box when it had been dispatched (1 was our address in the North East and the other address was in South London) so the parcel came up North then unfortunately it was sent South. Once Parcel Force and Meaco became aware of the situation all credit to them they sorted the situation out very efficiently and we were sent a new heater. So apart from that little hiccup we are very happy with our purchase.
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Answer by meaco.com
7 months ago
Thank you for your review!
 Verified review
1 year ago
The air conditioner and fan are exceptional quality but unfortunately the delivery was delayed by 3 days in the middle of the heatwave and that’s why you didn’t get 5 stars. I phoned Customer Services last Thursday to say no one would be in on Friday but the items we still delivered on Friday. However, luckily the delivery driver was kind enough to put them behind my side gate. If it had rained, it would have been a problem.
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 Verified review
1 year ago
The fans are great very quiet and reasonably priced. I now have 3 around the house. The only issue I had is I tried to order and pay for a fan as a birthday present with delivery delayed by several days as the recipient was away. I was told this could not be done and there was no guarantee one would be available if I delayed ordering..... I had to take the chance the stock would not run out.
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Answer by meaco.com
1 year ago
Thank you for your review, we're sorry to hear that your delivery was delayed - it has been a busy period. We're glad to hear that you like our MeacoFan!
 Verified review
7 months ago
From online ordering to delivery everything went well and as promised. Never having used a dehumidifier before, instruction booklet very helpful and easy to follow and the MeacoDry ABC 12L purchased seems to be doing a excellent job, wished I had bought one years ago. Also a mention for customer service who are very helpful with any queries.
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Answer by meaco.com
7 months ago
Thank you for your review!
 Verified review
8 months ago
I bought the 10l dehumidifier which does not come on castors. I want to move it into a room to dry laundry and also to move it around my house, so I ordered the castors. They were VERY difficult to fit. Could I suggest that there is the option to buy the 10l size either with or wothout castors? Otherwise I am delighted with MeacoDry ABC.
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Answer by meaco.com
7 months ago
Thank you for your review! We appreciate your feedback and will take it into consideration.
 Verified review
1 year ago
It wasn't next day delivery like the website stated but the fan is great, much quieter than our old tower fan that sounds like a plane taking off. It's bigger than I expected but that's fine and I like all the options and the added bonus of a remote. It looks a bit like a spaceman helmet but I really like the design!
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 Verified review
1 year ago
No problems ordering or delivery very fast and secure. However, the flimsy exhaust pipe material (the ends of which have to be threaded onto the connections), doesn’t stay in place and therefore needs taping. A shame as this small but very important detail ruined a 5 star review.
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 Verified review
10 months ago 
Product packed sensibly, and sent by First Class Royal Mail, however delivery was more “SlowMail!”. Took 4 working days, or 6 days if you include the weekend. Good job it wasn’t urgently required.
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Answer by meaco.com
9 months ago
Thank you for your review Rich!
 Verified review
8 months ago
The wheels are reasonable quality, but they are very difficult to push into the slot, felt like I would break the wheels... Why don't they design it so that they are screwed in rather forced it.
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Answer by meaco.com
7 months ago
Thank you for your review, we appreciate your feedback about the castors.