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meaco.com
Reviews:

1,866 reviews in the last 12 months7,779 total reviews  

4.85
Excellent

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Top positive review

9 Nov 2023
 Verified review
From order to delivery of the MeacoDry Arete One 10L dehumidifier was less than 24 hours - fantastic. I was particularly pleased that there was no delivery charge. The unit looks good, is very quiet and easy to use, and collected impressive amounts of water in our large cold rooms during recent dank weather. We appreciated the helpful booklet - so many manufacturers these days just refer you to websites for instructions. Not so with Meaco. Another great feature is the ease of use of the company's website, where I registered the product to confirm our warranty. My final positive comment about the website relates to the background and values of this UK company. The feature "Our Story" details this, and allows you to understand why Meaco has won so many awards for its products. Why go to a distributor when you can buy direct with such a quality of service?

Top negative review

23 Jan 2024
 Verified review
I purchased 2 rather expensive dehumidifiers for our home use, they are rather heavy to lift and move about because the caster wheel feet don’t come with the product and you have to purchase them separately at another expense to me , the cost being £49.98 for 2 sets for the 2 dehumidifiers I’d purchased, I think I’m being rather generous giving 3 stars when realistically 1 star would have also be to higher score, shall we say the stars are for the product and not the fact that your company sponged another £49.98 for something that should come with the product complete, I’m guessing that i wont be the only person to mention this in a review, do the right thing and refund the cost of the casters, regards Len Aaron
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Reviews for meaco.com

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T F.
York
18 Sept 2023
 Verified review
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Answer by meaco.com
19 Sept 2023
Thank you for your review.
18 Sept 2023
 Verified review

Incorrect fan cover!

Wrong fan cover sent even though fan number was labelled! Expectation of printing sticky labels to return wrong item. On the plus Customer Services were helpful.
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Answer by meaco.com
19 Sept 2023
Thank you for your review, if you require any further assistance please contact us.
24 Aug 2023
 Verified review
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Answer by meaco.com
24 Aug 2023
Thank you for your review.
DM
David M.
Peterhead
24 Aug 2023
 Verified review
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Answer by meaco.com
24 Aug 2023
Thank you for your review.
22 Aug 2023
 Verified review
Delivery was quick and convenient. However, this was a replacement for a previous purchase that failed after less than 4 years.
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Answer by meaco.com
24 Aug 2023
Thank you for your review.
DS
David S.
London
13 Aug 2023
 Verified review
The air conditioning was delivered within one working day
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Answer by meaco.com
16 Aug 2023
Thank you for your review.
8 Aug 2023
 Verified review
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Answer by meaco.com
11 Aug 2023
Thank you for your review.
8 Aug 2023
 Verified review

Happy with service and products

We love our Meaco dehumidifer/air purifier. For awhile we weren't able to get filters from anywhere, which made me a bit skeptical that we should have purchased a dehumidifier only. Now that filters have restocked and are available again, we are very happy with the difference having a Meaco unit in our house to keep the moisture balanced and musty smells to a minimum. Your website is easy to use, shipping is fast. There is nothing you could improve. I think the filter dilemma is probably related to the current supply issue with all things. Very happy customer!
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Answer by meaco.com
8 Aug 2023
Thank you for your review.
4 Aug 2023
 Verified review
Excellent products but expensive.
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Answer by meaco.com
4 Aug 2023
Thank you for your review. We hope the product proves to be worth it.
3 Aug 2023
 Verified review
The fan came with a very short lead, needing an extension and the fan does not extend very high but the fan itself ossilates so that does improve matters
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Answer by meaco.com
4 Aug 2023
Thank you for your review. A 1.6m power cable is fairly standard for fans and if you made it any taller it would fall over.
18 Jul 2023
 Verified review
I ordered the wrong filters and it was easy to send it back then I ordered the correct ones and they arrived the next day
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Answer by meaco.com
18 Jul 2023
Thank you for your review.
17 Jul 2023
 Verified review

Helpful on getting started

Didn’t quite achieve next day delivery, a day later but dehumidifier seems to be working well. Helpful on phone when I rang to get started.
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Answer by meaco.com
18 Jul 2023
Thank you for your review.
13 Jul 2023
 Verified review
Using DPD as courier a VERY BAD IDEA! I was out when they delivered and instead of leaving the filter in a safe place they dropped it off to *their* collection point which was a petrol station two miles away in the next village! Even when my son took the card to collect they asked for a QR code (not everyone has a smart phone) and asked for ID to collect. Worse delivery experience ever :-( Free delivery not worth the time and hassle. Good company and good product let down by appalling courier.
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Answer by meaco.com
14 Jul 2023
Sorry to hear about your courier experience, thank you for your kind review on the product.
10 Jul 2023
 Verified review
There was a lot of firms to fill in before I could return my faulty product. Item was dealt with very promptly once returned and was told a report on the machine would be forwarded to me. This has never been received.
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Answer by meaco.com
11 Jul 2023
Thank you for your review & sorry to hear about that. Please contact our customer service team who'd be happy to assist!
9 Jul 2023
 Verified review

Quick delivery from Meaco, good little fan

Quick delivery from Meaco, very impressed. Good little fan, nice and quiet as advertised and works really well in my toddlers bedrooms to keep them cool but not awake! I initially thought I should have gone for the next size up considering the price difference however, after a week's use, am content with my purchase and hope they will last a long time.
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Answer by meaco.com
11 Jul 2023
Thank you for your review.
3 Jul 2023
 Verified review
Price?
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Answer by meaco.com
3 Jul 2023
Please contact us or visit our website for more info. on costs. Thank you for your review.
3 Jul 2023
 Verified review
Delivered a day later than promised so had to rearrange activities in line with that.
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Answer by meaco.com
3 Jul 2023
Thank you for your review.
29 Jun 2023
 Verified review
Cools room quickly and is very quiet
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Answer by meaco.com
3 Jul 2023
Thank you for your review.
28 Jun 2023
 Verified review
Very efficient
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Answer by meaco.com
28 Jun 2023
Thank you for your review.
28 Jun 2023
 Verified review
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Answer by meaco.com
28 Jun 2023
Thank you for your review.