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meaco.com
Reviews:

1,866 reviews in the last 12 months7,779 total reviews  

4.85
Excellent

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Top positive review

9 Nov 2023
 Verified review
From order to delivery of the MeacoDry Arete One 10L dehumidifier was less than 24 hours - fantastic. I was particularly pleased that there was no delivery charge. The unit looks good, is very quiet and easy to use, and collected impressive amounts of water in our large cold rooms during recent dank weather. We appreciated the helpful booklet - so many manufacturers these days just refer you to websites for instructions. Not so with Meaco. Another great feature is the ease of use of the company's website, where I registered the product to confirm our warranty. My final positive comment about the website relates to the background and values of this UK company. The feature "Our Story" details this, and allows you to understand why Meaco has won so many awards for its products. Why go to a distributor when you can buy direct with such a quality of service?

Top negative review

23 Jan 2024
 Verified review
I purchased 2 rather expensive dehumidifiers for our home use, they are rather heavy to lift and move about because the caster wheel feet don’t come with the product and you have to purchase them separately at another expense to me , the cost being £49.98 for 2 sets for the 2 dehumidifiers I’d purchased, I think I’m being rather generous giving 3 stars when realistically 1 star would have also be to higher score, shall we say the stars are for the product and not the fact that your company sponged another £49.98 for something that should come with the product complete, I’m guessing that i wont be the only person to mention this in a review, do the right thing and refund the cost of the casters, regards Len Aaron
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Reviews for meaco.com

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9 Jul 2023
 Verified review

Quick delivery from Meaco, good little fan

Quick delivery from Meaco, very impressed. Good little fan, nice and quiet as advertised and works really well in my toddlers bedrooms to keep them cool but not awake! I initially thought I should have gone for the next size up considering the price difference however, after a week's use, am content with my purchase and hope they will last a long time.
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Answer by meaco.com
11 Jul 2023
Thank you for your review.
3 Jul 2023
 Verified review
Price?
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Answer by meaco.com
3 Jul 2023
Please contact us or visit our website for more info. on costs. Thank you for your review.
3 Jul 2023
 Verified review
Delivered a day later than promised so had to rearrange activities in line with that.
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Answer by meaco.com
3 Jul 2023
Thank you for your review.
29 Jun 2023
 Verified review
Cools room quickly and is very quiet
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3 Jul 2023
Thank you for your review.
28 Jun 2023
 Verified review
Very efficient
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28 Jun 2023
Thank you for your review.
28 Jun 2023
 Verified review
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28 Jun 2023
Thank you for your review.
26 Jun 2023
 Verified review
I like the speed controls that you have up to 12 speeds
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Answer by meaco.com
28 Jun 2023
Thank you for your review.
23 Jun 2023
 Verified review
It was relatively easy to order and pay
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Answer by meaco.com
23 Jun 2023
Thank you for your review.
19 Jun 2023
 Verified review
Good updates - The only issue was that I didn’t know who the parcel was actually from, so wasn’t sure whether to trust the information given
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19 Jun 2023
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18 Jun 2023
 Verified review
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Answer by meaco.com
22 Jun 2023
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17 Jun 2023
 Verified review

Fantastic fan/air circulator let down by remote.

Quick delivery from Meaco.com. The fan itself is really good, really does shift the air around the room creating a lovely gentle breeze making everyone feel cooler. Very energy efficient DC motor in fan, almost imperceptible energy usage measured on the smart meter after one day. Very quiet operation, just sounds like a strong breeze on higher speeds or eco mode, however my fan has developed a slight rattle/vibration noise when oscillating after one day's use, mildly annoying that sounds like my old conventional fan. Not sure if this is a fault or normal, maybe I'm just being fussy. The remote control for the fan is reasonably well made, but very poor in operation, very limited range, when the fan is oscillating the base (containing the infrared receiver) turns side to side so you have to wait for it to face you before operating the remote and even then it's a bit hit and miss. Quicker to get up and use the control panel on the fan, which kind of defeats the purpose of having a remote , a better quality infrared transmitter and receiver/or receiver location could have been used like the ones used in decent quality TVs etc, instead it's very similar to the remote for my £5 fairy lights, disappointing remote at this price point . I like that the remote can be stowed on the front of the fan, just wish it was actually useable. If you're after a fan that genuinely makes the room feel cooler, is very quiet and costs very little to run thanks to the much more efficient DC motor, then this is it, however if you intend to use the remote regularly or need to operate the fan remotely because of limited mobility etc, I would look elsewhere. Hopefully the remote issues will be fixed in future versions, as this is the fans only real letdown. The pedestal version of this fan has a few extra modes available, it would be nice to see those modes on this version, especially if like me you didn't realise those modes weren't included on this one, not a deal breaker, just confusing. Thanks for reading my review.
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Answer by meaco.com
19 Jun 2023
Thank you for your review.
11 Jun 2023
 Verified review

Works well but noisy but it does the…job

Works well but noisy but it does the job worth the money
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Answer by meaco.com
14 Jun 2023
Thank you for your review.
11 Jun 2023
 Verified review

Good product but over priced

The product looks good and although I didn't buy this for the heating but it seems like there is a slight flaw in the design is hosepipe needs to be attached and a bucket to collect water before using this option is not of good design. Hopefully I have read the instructions wrong
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14 Jun 2023
Thank you for your review.
2 Jun 2023
 Verified review
Packaging. Boxing items properly to avoid damages to the parts. This will minimise customer's stress caused as a result of this.
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Answer by meaco.com
2 Jun 2023
Thank you for your review and we are sorry to hear there is slight denting to your duct. The box and packaging for all our products have been specially designed for each product and are suitable for each item. We ask you please fully extend the duct, and they adaptors should attach as required. If you do any any issues then please just contact our Customer Service Team. Apologies for any inconvenience that might have been caused.
1 Jun 2023
 Verified review

Product was great, delivery not so much!

Product was great and exactly what I was looking for at a reasonable price. The only issue that I had was the correspondence from Meaco regarding delivery and the actual delivery itself. I ordered the product with next day delivery. I then received an email from Meaco saying that the product was out of stock and would be sent within 10 working days! I wasn't best pleased about that but there was no option to get my money back or query anything, the email just said thanks for your patience! I then received another email saying that email was sent in error but DPD had not collected my parcel so it would be delivered on the Saturday (it was being delivered to a work address and we do not open Saturday's!) I tried to change the collection with DPD but was unable to so ended up having to go to work on my day off to wait for a parcel to be delivered!
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Answer by meaco.com
2 Jun 2023
Thank you for your review. We are very sorry to hear there was a delay with the delivery of your order. We work very hard to get all items dispatched for delivery as quickly as possible and can only apologise there was a delay on this occasion.
31 May 2023
 Verified review
You only delivered part of my order and it took a few days to sort it out but the support was very good
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Answer by meaco.com
2 Jun 2023
Thank you for your review. We are sorry to hear there was a slight delay with part of your order and do apologise for any inconvenience that might have been caused.
31 May 2023
 Verified review
replacement remote was a bit expensive but service and speed was great
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Answer by meaco.com
2 Jun 2023
Thank you for your review.
14 May 2023
 Verified review

Non Delivery resolved by refund

Non delivery resolved by refund
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Answer by meaco.com
23 May 2023
Thank you for your review.
1 May 2023
 Verified review
No further comment
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Answer by meaco.com
2 May 2023
Thank you for your review.
29 Apr 2023
 Verified review

Easy Transaction.

Easy to use website with good information about the products. Easy ordering process and item delivered the next working day for free. Holding one star back as I am not sure the unit is working as expected so might have to go through the returns process.
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Answer by meaco.com
2 May 2023
Thank you for your review, any questions concerning the unit's use, please contact us customerservice AT meaco.com