meaco.comReviews:
1,866 reviews in the last 12 months7,779 total reviews
Excellent
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Top positive review
9 Nov 2023
Verified review
From order to delivery of the MeacoDry Arete One 10L dehumidifier was less than 24 hours - fantastic. I was particularly pleased that there was no delivery charge. The unit looks good, is very quiet and easy to use, and collected impressive amounts of water in our large cold rooms during recent dank weather. We appreciated the helpful booklet - so many manufacturers these days just refer you to websites for instructions. Not so with Meaco. Another great feature is the ease of use of the company's website, where I registered the product to confirm our warranty. My final positive comment about the website relates to the background and values of this UK company. The feature "Our Story" details this, and allows you to understand why Meaco has won so many awards for its products. Why go to a distributor when you can buy direct with such a quality of service?
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Top negative review
23 Jan 2024
Verified review
I purchased 2 rather expensive dehumidifiers for our home use, they are rather heavy to lift and move about because the caster wheel feet don’t come with the product and you have to purchase them separately at another expense to me , the cost being £49.98 for 2 sets for the 2 dehumidifiers I’d purchased, I think I’m being rather generous giving 3 stars when realistically 1 star would have also be to higher score, shall we say the stars are for the product and not the fact that your company sponged another £49.98 for something that should come with the product complete, I’m guessing that i wont be the only person to mention this in a review, do the right thing and refund the cost of the casters, regards Len Aaron
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Reviews for meaco.com
17 Jan 2024
Verified review
I ordered last Wednesday with next day delivery! Still a week later not heard a thing
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12 Jan 2024
Verified review
Support / after sale does not responds to email
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Answer by meaco.com
16 Jan 2024
Thank you for your review, whereby there is a delay in response please accept our apologies in this busy period, we'll always endeavor to reply as soon as we can.
11 Jan 2024
Verified review
Ordering, purchase and delivery was very good, the instructions were adequate and I managed to get the dehumidifier working.
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Answer by meaco.com
12 Jan 2024
Thank you for your review.
8 Jan 2024
Verified review
Horrendous noise when switched on.
Dehumidifier left to sit for 8 hours. Switched on and horrendous noise. Measured it at 71db. Hopefully it is a faulty unit and Meaco will replace. Called them the next day to inform of issue. Still waiting for a call back from Their technical dept.
It’s obviously faulty and should be replaced immediately. If I don’t hear soon I will lodge dispute with PayPal.
Otherwise it’s a promising item if it works as others say.
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Answer by meaco.com
9 Jan 2024
Thank you for your review, we have your email and will be looking into this and a member of the team will endeavor to reply.
6 Jan 2024
Verified review
After two weeks use, pretty good so far.
Works well, pleasing design and straight forward controls.
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Answer by meaco.com
8 Jan 2024
Thank you for your review.
5 Jan 2024
Verified review
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Answer by meaco.com
5 Jan 2024
Thank you for your review.
28 Dec 2023
Verified review
MEACO ABC 10 L Dehumidfier
Easy to purchase & next day delivery great. On useing I found it to be the best I've ever used I was amazed at the amount of water it took out. 9 months after daily usage it developed a few problems also the fan I could see was very dirty, Meaco arranged for postage/pick up, I paid for a service to be done at the same time at a good rate from Meaco. 2 weeks later its back working like new
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Answer by meaco.com
28 Dec 2023
Thank you for your review.
23 Dec 2023
Verified review
Swift delivery and so far so good with the dehumidifier we purchase.
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Answer by meaco.com
28 Dec 2023
Thank you for your review.
20 Dec 2023
Verified review
Does what it says
Had to wait for arrival of new stock but from when it was available the dehumidifier was delivered next day.
Have tried on laundry mode and it dries the clothes well.
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Answer by meaco.com
21 Dec 2023
Thank you for your review.
20 Dec 2023
Verified review
Delivery on time and quickly
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Answer by meaco.com
21 Dec 2023
Thank you for your review.
19 Dec 2023
Verified review
19/12/23 update to review of 17/12/23
The response from Meaco was as expected. Not sure what I have refused or what has been offered to me!! The email from Rosemary certainly didn't offer anything. I would like a refund for this brand new faulty product, which hasn't worked from the day we received it on 1st November and has already been "repaired" by you once; the warranty is worthless!
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Answer by meaco.com
21 Dec 2023
Thank you for your review, our team have collected, inspected and found no fault, if you wish to continue discussing how to get the best use out of your unit please do contact us.
17 Dec 2023
Verified review
Love my dehumidifier although I find the water tray a little awkward to remove.
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Answer by meaco.com
18 Dec 2023
Thank you for your review. Please contact us for advice.
6 Dec 2023
Verified review
Why dont they fit castors at manufacture otherwise great product.
Quality product works well. When we ordered casters they arrived intact and next day. Only thing I cannot understand is why on earth they dont fit the castors at manufacture. Otherwise very pleased unit looks good and does the job.
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Answer by meaco.com
6 Dec 2023
Thank you for your review.
6 Dec 2023
Verified review
Wish I had known it did not come with wheels.
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Answer by meaco.com
6 Dec 2023
Thank you for your review, please note our dehumidifier spares section for wheels compatibility or call us for more information.
4 Dec 2023
Verified review
Dehumidifier
Straightforward website to navigate, prompt response to order and very speedy delivery.
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Answer by meaco.com
5 Dec 2023
Thank you for your review.
4 Dec 2023
Verified review
Abysmal Customer Service
Wrong goods supplied
Waiting days for an email to be dealt with
Problem still not rectified
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Answer by meaco.com
4 Dec 2023
Our customer service team are now in contact with you to assist. Please keep a lookout for the email.
29 Nov 2023
Verified review
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29 Nov 2023
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Answer by meaco.com
29 Nov 2023
Thank you for your review.
27 Nov 2023
Verified review
The Zambezi dehumidifier is brilliant at removing moisture from the air, it works very efficiently. This is the third Meaco I have had - I live in an old, dusty cottage with a woodburner as our only source of heat so our previous dehumidifiers died due to dust.
I have just bought a replacement and tried to contact Meaco to get the old one cleaned and serviced. Meaco is let down a bit by their slow customer service, both by email and by phone. I even tried their webchat but it just didn't load. The product is great, the customer service is a little lacking.
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Answer by meaco.com
28 Nov 2023
Thank you for your review.
26 Nov 2023
Verified review
Quick delivery.
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Answer by meaco.com
28 Nov 2023
Thank you for your review.