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meaco.com
Reviews:

1,884 reviews in the last 12 months7,779 total reviews  

4.85
Excellent

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Top positive review

9 Nov 2023
 Verified review
From order to delivery of the MeacoDry Arete One 10L dehumidifier was less than 24 hours - fantastic. I was particularly pleased that there was no delivery charge. The unit looks good, is very quiet and easy to use, and collected impressive amounts of water in our large cold rooms during recent dank weather. We appreciated the helpful booklet - so many manufacturers these days just refer you to websites for instructions. Not so with Meaco. Another great feature is the ease of use of the company's website, where I registered the product to confirm our warranty. My final positive comment about the website relates to the background and values of this UK company. The feature "Our Story" details this, and allows you to understand why Meaco has won so many awards for its products. Why go to a distributor when you can buy direct with such a quality of service?

Top negative review

23 Jan 2024
 Verified review
I purchased 2 rather expensive dehumidifiers for our home use, they are rather heavy to lift and move about because the caster wheel feet don’t come with the product and you have to purchase them separately at another expense to me , the cost being £49.98 for 2 sets for the 2 dehumidifiers I’d purchased, I think I’m being rather generous giving 3 stars when realistically 1 star would have also be to higher score, shall we say the stars are for the product and not the fact that your company sponged another £49.98 for something that should come with the product complete, I’m guessing that i wont be the only person to mention this in a review, do the right thing and refund the cost of the casters, regards Len Aaron
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Reviews for meaco.com

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9 Jul 2023
 Verified review

Quick delivery from Meaco, good little fan

Quick delivery from Meaco, very impressed. Good little fan, nice and quiet as advertised and works really well in my toddlers bedrooms to keep them cool but not awake! I initially thought I should have gone for the next size up considering the price difference however, after a week's use, am content with my purchase and hope they will last a long time.
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Answer by meaco.com
11 Jul 2023
Thank you for your review.
3 Jul 2023
 Verified review
Price?
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Answer by meaco.com
3 Jul 2023
Please contact us or visit our website for more info. on costs. Thank you for your review.
3 Jul 2023
 Verified review
Delivered a day later than promised so had to rearrange activities in line with that.
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Answer by meaco.com
3 Jul 2023
Thank you for your review.
29 Jun 2023
 Verified review
Cools room quickly and is very quiet
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Answer by meaco.com
3 Jul 2023
Thank you for your review.
28 Jun 2023
 Verified review
Very efficient
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28 Jun 2023
Thank you for your review.
28 Jun 2023
 Verified review
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28 Jun 2023
Thank you for your review.
26 Jun 2023
 Verified review
I like the speed controls that you have up to 12 speeds
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28 Jun 2023
Thank you for your review.
23 Jun 2023
 Verified review
It was relatively easy to order and pay
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Answer by meaco.com
23 Jun 2023
Thank you for your review.
23 Jun 2023
 Verified review

Bought New, Received Bloody Used… Literally!

Bought a new Meaco MC 10000 air conditioner without heating function. Received dirty, bloodied used one with heating function. Returned, still waiting for refund. Would never buy direct from them again!
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22 Jun 2023
 Verified review
Still haven't had my order. 6 days late
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Answer by meaco.com
22 Jun 2023
Thank you for your review and apologies for the delay. We are looking into this and will endeavour to update you as soon as possible to resolve the delay. Thank you for your patience.
21 Jun 2023
 Verified review
Website states a free cover with every 1056 fan. What it does not say is this does not include the 1056p. I have contacted them to ask for a 1056 bag so that the fan will be protected from dust when not in use as the 1056 and 1056p have the same body dimensions. They will not send one. The fan was cheaper elsewhere I only purchased direct because of the offer of the free storage bag. Customer service is poor.
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Answer by meaco.com
22 Jun 2023
Thank you for your review and order. Our Customer Service Team has been in contact with you regarding your query. Your order was for a MeacoFan 1056P Pedestal fan. These units do not come with storage bags as there are none available for this model. It is noted on the website and each product page which fans have the free storage bags, and unfortunately the 1056P Pedestal fan is not one of these fans. We can only offer our apologies for any confusion that might have been caused.
20 Jun 2023
 Verified review
The bag for the fan used to be free!
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Answer by meaco.com
22 Jun 2023
Thank you for your review, fan storage bags are provided free of charge (excl. 260c & 1056P) when purchases are made directly via Meaco URL, this is also mentioned in the text of the fans on the website. Apologies for any inconvenience.
19 Jun 2023
 Verified review
Good updates - The only issue was that I didn’t know who the parcel was actually from, so wasn’t sure whether to trust the information given
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Answer by meaco.com
19 Jun 2023
Thank you for your review.
18 Jun 2023
 Verified review
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Answer by meaco.com
22 Jun 2023
Thank you for your review.
17 Jun 2023
 Verified review

Fantastic fan/air circulator let down by remote.

Quick delivery from Meaco.com. The fan itself is really good, really does shift the air around the room creating a lovely gentle breeze making everyone feel cooler. Very energy efficient DC motor in fan, almost imperceptible energy usage measured on the smart meter after one day. Very quiet operation, just sounds like a strong breeze on higher speeds or eco mode, however my fan has developed a slight rattle/vibration noise when oscillating after one day's use, mildly annoying that sounds like my old conventional fan. Not sure if this is a fault or normal, maybe I'm just being fussy. The remote control for the fan is reasonably well made, but very poor in operation, very limited range, when the fan is oscillating the base (containing the infrared receiver) turns side to side so you have to wait for it to face you before operating the remote and even then it's a bit hit and miss. Quicker to get up and use the control panel on the fan, which kind of defeats the purpose of having a remote , a better quality infrared transmitter and receiver/or receiver location could have been used like the ones used in decent quality TVs etc, instead it's very similar to the remote for my £5 fairy lights, disappointing remote at this price point . I like that the remote can be stowed on the front of the fan, just wish it was actually useable. If you're after a fan that genuinely makes the room feel cooler, is very quiet and costs very little to run thanks to the much more efficient DC motor, then this is it, however if you intend to use the remote regularly or need to operate the fan remotely because of limited mobility etc, I would look elsewhere. Hopefully the remote issues will be fixed in future versions, as this is the fans only real letdown. The pedestal version of this fan has a few extra modes available, it would be nice to see those modes on this version, especially if like me you didn't realise those modes weren't included on this one, not a deal breaker, just confusing. Thanks for reading my review.
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Answer by meaco.com
19 Jun 2023
Thank you for your review.
12 Jun 2023
 Verified review

Delivery Cost

Was quoted £20 to send some filters to NI, when this is free elsewhere. £20 is acceptable when sending a machine but not for some filters. I contacted customer services regarding this but there was no flexibility shown or acceptance that the charge was excessive. This is an issue which should be reviewed by Meaco (regarding small items) as these items are part of the ongoing customer experience and use of the machines. I'm happy with my machine but think Meaco can really do better in this regard.
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Answer by meaco.com
14 Jun 2023
Thank you for your review.
11 Jun 2023
 Verified review

Works well but noisy but it does the…job

Works well but noisy but it does the job worth the money
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Answer by meaco.com
14 Jun 2023
Thank you for your review.
11 Jun 2023
 Verified review

Good product but over priced

The product looks good and although I didn't buy this for the heating but it seems like there is a slight flaw in the design is hosepipe needs to be attached and a bucket to collect water before using this option is not of good design. Hopefully I have read the instructions wrong
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Answer by meaco.com
14 Jun 2023
Thank you for your review.
2 Jun 2023
 Verified review
Packaging. Boxing items properly to avoid damages to the parts. This will minimise customer's stress caused as a result of this.
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Answer by meaco.com
2 Jun 2023
Thank you for your review and we are sorry to hear there is slight denting to your duct. The box and packaging for all our products have been specially designed for each product and are suitable for each item. We ask you please fully extend the duct, and they adaptors should attach as required. If you do any any issues then please just contact our Customer Service Team. Apologies for any inconvenience that might have been caused.
1 Jun 2023
 Verified review

Product was great, delivery not so much!

Product was great and exactly what I was looking for at a reasonable price. The only issue that I had was the correspondence from Meaco regarding delivery and the actual delivery itself. I ordered the product with next day delivery. I then received an email from Meaco saying that the product was out of stock and would be sent within 10 working days! I wasn't best pleased about that but there was no option to get my money back or query anything, the email just said thanks for your patience! I then received another email saying that email was sent in error but DPD had not collected my parcel so it would be delivered on the Saturday (it was being delivered to a work address and we do not open Saturday's!) I tried to change the collection with DPD but was unable to so ended up having to go to work on my day off to wait for a parcel to be delivered!
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Answer by meaco.com
2 Jun 2023
Thank you for your review. We are very sorry to hear there was a delay with the delivery of your order. We work very hard to get all items dispatched for delivery as quickly as possible and can only apologise there was a delay on this occasion.