meaco.com- Logo - reviews

meaco.com
Reviews:

1,856 reviews in the last 12 months7,779 total reviews  

4.85
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: 13 Mar 2013
The Trustmark indicates trustworthy online retailers.
meaco.com fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to £2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

9 Nov 2023
 Verified review
From order to delivery of the MeacoDry Arete One 10L dehumidifier was less than 24 hours - fantastic. I was particularly pleased that there was no delivery charge. The unit looks good, is very quiet and easy to use, and collected impressive amounts of water in our large cold rooms during recent dank weather. We appreciated the helpful booklet - so many manufacturers these days just refer you to websites for instructions. Not so with Meaco. Another great feature is the ease of use of the company's website, where I registered the product to confirm our warranty. My final positive comment about the website relates to the background and values of this UK company. The feature "Our Story" details this, and allows you to understand why Meaco has won so many awards for its products. Why go to a distributor when you can buy direct with such a quality of service?

Top negative review

23 Jan 2024
 Verified review
I purchased 2 rather expensive dehumidifiers for our home use, they are rather heavy to lift and move about because the caster wheel feet don’t come with the product and you have to purchase them separately at another expense to me , the cost being £49.98 for 2 sets for the 2 dehumidifiers I’d purchased, I think I’m being rather generous giving 3 stars when realistically 1 star would have also be to higher score, shall we say the stars are for the product and not the fact that your company sponged another £49.98 for something that should come with the product complete, I’m guessing that i wont be the only person to mention this in a review, do the right thing and refund the cost of the casters, regards Len Aaron
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for meaco.com

Sort by  
Latest first
26 Sept 2023
 Verified review
Report review
Answer by meaco.com
27 Sept 2023
Thank you for your review.
25 Sept 2023
 Verified review
Report review
Answer by meaco.com
27 Sept 2023
Thank you for your review.
25 Sept 2023
 Verified review
Report review
Answer by meaco.com
27 Sept 2023
Thank you for your review.
25 Sept 2023
 Verified review
Report review
Answer by meaco.com
27 Sept 2023
Thank you for your review.
25 Sept 2023
 Verified review

Excellent Service

Very quick delivery, great communication Excellent service
Report review
Answer by meaco.com
27 Sept 2023
Thank you for your review.
25 Sept 2023
 Verified review

Customer service and products are first class.

On receiving my Meaco DD8L Dehumidifier. I quickly realised that it wasn’t the model that I had ordered. (It was the Junior model and not the Standard model) I contacted Meaco, explaining the issue. And within 48 hours. The issue was resolved. With the correct model being deliver and the other one collected. I already have this same model dehumidifier, and it has been in use in various parts of my home for the last 8 years. But now that it is positioned in a bathroom. I have decided to home the new one on the ground floor in my kitchen. Knowing the product is going to provide me with a reliable service for a long time to come, is very assuring. And I fully recommend it.
Report review
Answer by meaco.com
27 Sept 2023
Thank you for your review.
25 Sept 2023
 Verified review

Great quality

Smooth ordering system, fast free delivery, quality efficient product.
Report review
Answer by meaco.com
27 Sept 2023
Thank you for your review.
25 Sept 2023
 Verified review
Simple to use ordering and outstanding delivery.
Report review
Answer by meaco.com
27 Sept 2023
Thank you for your review.
24 Sept 2023
 Verified review

Poor response to delivery & no price match to then drop their price - farcical

Poor response to delivery, but would not help when the order got mis-delivered. Also wouldn't price match for £20 - but then I bought from a reseller for £20 less - and subsequently saw them drop their price to the same! What a farce.
Report review
Answer by meaco.com
27 Sept 2023
Sorry for your experience, we do not price match in order to win business, we are happy for our products to be sold from our approved resellers. Thank you for your review.
24 Sept 2023
 Verified review
Report review
Answer by meaco.com
27 Sept 2023
Thank you for your review.
24 Sept 2023
 Verified review
Product arrive next day, I ordered online on a Sunday! Helpful customer service, I had a query about which model to order.
Report review
Answer by meaco.com
27 Sept 2023
Thank you for your review.
24 Sept 2023
 Verified review
Report review
Answer by meaco.com
27 Sept 2023
Thank you for your review.
24 Sept 2023
 Verified review
Delivered on time. Well packaged. Easy to follow instruction manual. Product really helping with condensation in my bathroom. A super product, highly recommended.
Report review
Answer by meaco.com
27 Sept 2023
Thank you for your review.
24 Sept 2023
 Verified review
Always a great product and service
Report review
Answer by meaco.com
27 Sept 2023
Thank you for your review.
24 Sept 2023
 Verified review
Very professional service
Report review
Answer by meaco.com
27 Sept 2023
Thank you for your review.
23 Sept 2023
 Verified review
Really good service, very efficient.
Report review
Answer by meaco.com
27 Sept 2023
Thank you for your review.
22 Sept 2023
 Verified review

An Amazing Product

A very quiet machine and does it’s job as advertised. Great buy, and would buy again if I have too. Located in the hallway and made quite a difference in the bathroom where we used to get a lot of vapor on the windows.
Report review
Answer by meaco.com
27 Sept 2023
Thank you for your review.
22 Sept 2023
 Verified review

Abysmal customer service!

I ordered a remote control on the 9th of September and I am still waiting to receive it despite sending e mails regarding its whereabouts! Very poor service as I really needed it!
Report review
Answer by meaco.com
27 Sept 2023
Apologies for the delay, please call us to get an update on your case if still required.
22 Sept 2023
 Verified review

Warranty too complicated

Meaco should automatically activate warranty at the moment of purchase. It doesn't make any sense why we have to upload evidence of purchase and serial numbers in order to prove to Meaco that we bought something from them in order to activate our warranty. Life could be so much easier if Meaco activates the warranty at the moment of purchase when they collect all of our personal information.
Report review
Answer by meaco.com
27 Sept 2023
Thank you for your review. We advise on our website: If you are unable to upload a copy of your proof of purchase at this point that is not a problem, but please keep hold of it should you need to make a claim during the warranty period.
22 Sept 2023
 Verified review
Ordered dehumidifier on Friday afternoon ,delivered next day Saturday
Report review
Answer by meaco.com
27 Sept 2023
Thank you for your review.