downduvet.co.ukReviews

: 77Excellent

4.54

Reviews for downduvet.co.uk

16 verified reviews in the last 12 months

77 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


6 months ago 
Having moved to Scotland, our daughter acquired some new furniture from a famous swedish warehouse. It also included some fancy hollow-fibre „duvet“, (well, it looked like one). She found herself freezing to death and got seriously ill. Luckily enough I found downduvet on the internet. From there I opted for the double winter duvet. My daughter is delighted. She likes also to feel some weight; the double duvet appears to be perfectly right. Not to light, nor to heavy. Somewhere in between. The company had made the duvet upon our ordering and took care for its transport to Edinburgh. Absolutely perfect. Impressive. Thanks!
Report review

Show all positive reviews

the most relevant critical review


10 months ago
DHL contracted Hong Kong Post to deliver the order. A SMS message was sent to recipient indicating delivery was planned in the afternoon Sep 11, however, SMS message was not received as recipient is a senior who does not use SMS. No phone call was made to contact recipient. In the end parcel was left at post office. Recipient who is disable had to take a taxi back & forth to pick up the parcel
Report review

Show all critical reviews

Reviews for downduvet.co.uk

Filter 
Sort by Latest first 
(12)
(2)
 Verified review
1 month ago
Very happy with my duvet. It arrived promptly. I bought it in 2018 and continue to enjoy its comfort.
Report review
 Verified review
1 month ago
Prompt cs response ! Arrived within a week with DHL after they dispatched from germany! Happy with the quality!
Report review
 Verified review
3 months ago
Product quality is excellent. The custom sizing is no else where you can find to buy easily. The customer services is timely and sincere. Happy to share with my friends.
Report review
 Verified review
5 months ago
Good product range. Wide range of selections.
Report review
 Verified review
5 months ago
I bought a special size down duvet from the Dickenbergh collection. I found the presentation very clear and informative. It made my choice easier. The delivery came in a package with a special protective bag for the down duvet. Yes, everything met my expectations.
Report review
 Verified review
6 months ago
Very helpful team. Excellent pillows have arrived. Extra soft - which is what I requested.
Report review
 Verified review
6 months ago 
Having moved to Scotland, our daughter acquired some new furniture from a famous swedish warehouse. It also included some fancy hollow-fibre „duvet“, (well, it looked like one). She found herself freezing to death and got seriously ill. Luckily enough I found downduvet on the internet. From there I opted for the double winter duvet. My daughter is delighted. She likes also to feel some weight; the double duvet appears to be perfectly right. Not to light, nor to heavy. Somewhere in between. The company had made the duvet upon our ordering and took care for its transport to Edinburgh. Absolutely perfect. Impressive. Thanks!
Report review
 Verified review
9 months ago
The down pillows and comforter are wonderful-soft, warm and everything I expect from a high quality down product.
Report review
 Verified review
9 months ago 
I bought the Dickenbergh Emsland100% Siberian goose down duvet. it is light, warm and very comfortable, exactly what I was looking for. highly recommended.
Report review
 Verified review
10 months ago
I am delighted with my duvet! It feels as soft and light as a cloud, yet keeps me at the ideal temperature year-round. The quality is truly unmatched by anything else I have seen in the UK, and their customer service is the best I have ever experienced. You can order from this company with 100% confidence that you will be happy and that the highest standards will be met in every single category
Report review
 Verified review
11 months ago
Great customer service as the package was wrongly sent to China. The staff reacted quick and help me to redirect back to Macau. The good quality is good. Compare to another brand I brought, it is more comfortable. Consider to buy more!
Report review
 Verified review
1 year ago 
I looked extensively on the internet for a 7tog 100% goose down duvet and had a few options with different company’s. I phoned each company and found Rien at Downduvet to be the best. He is highly efficient and knowledgeable and even suggested I could have the fill weight a little higher if required. I am so pleased I chose this company.The duvet is premium quality, light as a feather and warm.
Report review
 Verified review
1 year ago 
Everything went smoothly, duvet just wonderful
Report review
 Verified review
1 year ago 
Communication with Rien was excellent. From order, to delivery in the UK was only 8 working days. The Mecklenburg duvet is everything I had hoped; the quality of the materials and workmanship are truly outstanding. It is warm, comfortable and enables me to get a great night’s sleep. This company offer a truly excellent product, at a great price, and their customer service is just outstanding.
Report review