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Top positive review
9 Oct 2023
Verified review
Good Components at Affordable Prices.
I like the fact that I can order modern components in unit quantity, though I buy in pairs in case of future need. This enables me to fix equipment with a track record for reliable service and simplify the original designs.
The order process and delivery is extremely efficient.
My only caveat is that the design specs do not really provide the detail I would like in terms of full dimension data and an example circuit for me to be sure the component is suitable for the purpose I have in mind.
I purchased an item that was advertised as being in stock. It took several days before I was contacted by the business to be inform me that there was no stock. I was asked whether I would like to keep the (paid) order open or wait (for an undisclosed amount of time) for the item to be available or cancel my order.
A credible business does not advertise products in as being stock unless it's readily available for dispatch. Nor do they wait until they discover they can't source it either, before contacting the customer.
I reserve 1 star ratings for businesses which fail to issue a refund, in which case I open a dispute case with a third party, eg PayPal. So, this is a two stars rating, only because they refunded the amount I had paid without longer delays.
Good response with the correct product.. Wish we could have a credit account.
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9 Oct 2023
Verified review
Good Components at Affordable Prices.
I like the fact that I can order modern components in unit quantity, though I buy in pairs in case of future need. This enables me to fix equipment with a track record for reliable service and simplify the original designs.
The order process and delivery is extremely efficient.
My only caveat is that the design specs do not really provide the detail I would like in terms of full dimension data and an example circuit for me to be sure the component is suitable for the purpose I have in mind.
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7 Oct 2023
Verified review
Quick and easy to order fast despatch
Unfortunately in this case the item I purchased was the wrong size
This was my mistake.
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29 Sept 2023
Verified review
Postage to dear
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Answer by sinolec.co.uk
29 Sept 2023
Hi, sorry to hear you are dissatisfied with the postage price. We charge a fixed amount for all orders up to £30 value, after which shipping is free of charge. The charge for postage is simply the average cost for shipping and packing materials used. Our product costs are very low so we cannot recover any shipping costs in the component price.
27 Sept 2023
Verified review
Items arrived in reasonable time
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21 Sept 2023
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After you dispatched the items I could not track the order and when I rang your company I was told I had to pay extra to track the order. I was told there is no guarantee when the order would arrive as it was entirely up to the Royal Mail. I could have ordered the items from Amazon (Prime) and I would got the items much quicker. However, every time I rang you answered my queries straightaway and moreover I did not have to wait for a long period for someone to answer. Your customer service is excellent.
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Answer by sinolec.co.uk
21 Sept 2023
Thanks for the review. Your order value was less than £10 including shipping, so if you need trackable shipping you would indeed need to upgrade the shipping to one of the options shown on check out. Amazon may well be faster but then you have no technical or customer support and no guarantee of quality or conformance with safety standards. Always best to buy technical items from a specialist.
Prompt response to my query . Product in stock swift delivery
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11 Aug 2023
Verified review
Site crashed
Was a bit concerned after placing the order the site crashed with errors . Checked mail seems to have gone through your end and PayPal
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Answer by sinolec.co.uk
11 Aug 2023
Thanks for the comment. We have not recorded any down time on the site so I’m not sure what would have happened. If you have been able to make a review this means you would have had an order confirmation so your order has been placed correctly.
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