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Top positive review
9 Oct 2023
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Good Components at Affordable Prices.
I like the fact that I can order modern components in unit quantity, though I buy in pairs in case of future need. This enables me to fix equipment with a track record for reliable service and simplify the original designs.
The order process and delivery is extremely efficient.
My only caveat is that the design specs do not really provide the detail I would like in terms of full dimension data and an example circuit for me to be sure the component is suitable for the purpose I have in mind.
I purchased an item that was advertised as being in stock. It took several days before I was contacted by the business to be inform me that there was no stock. I was asked whether I would like to keep the (paid) order open or wait (for an undisclosed amount of time) for the item to be available or cancel my order.
A credible business does not advertise products in as being stock unless it's readily available for dispatch. Nor do they wait until they discover they can't source it either, before contacting the customer.
I reserve 1 star ratings for businesses which fail to issue a refund, in which case I open a dispute case with a third party, eg PayPal. So, this is a two stars rating, only because they refunded the amount I had paid without longer delays.
Fast Service. All products have a picture to help you find the right part. Vast product range.
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9 days ago
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29 Feb 2024
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Items arrived OK however, I paid for tracked postage [it goes to a mailbox company] but did not received tracking details.
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Answer by sinolec.co.uk
29 Feb 2024
Hi. Sorry to hear this. I have just checked and the tracking details are showing in your account. Not sure why you were unable to see these.
2 Mar 2024
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18 Feb 2024
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7 Feb 2024
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23 Jan 2024
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Arrived early
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28 Jan 2024
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Excellent delivery time no instructions
Excellent delivery time but NVR switch arrived with no wiring instructions whatsoever. I could not find any instructions for the product on their website and had to revert to YouTube.
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19 Jan 2024
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You did the job and performed as you intended and I expected. Doing the job is all I ask and expect. It's ordinary, regular and not exceptional. You can't add to that.
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9 Oct 2023
Verified review
Good Components at Affordable Prices.
I like the fact that I can order modern components in unit quantity, though I buy in pairs in case of future need. This enables me to fix equipment with a track record for reliable service and simplify the original designs.
The order process and delivery is extremely efficient.
My only caveat is that the design specs do not really provide the detail I would like in terms of full dimension data and an example circuit for me to be sure the component is suitable for the purpose I have in mind.
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21 Sept 2023
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After you dispatched the items I could not track the order and when I rang your company I was told I had to pay extra to track the order. I was told there is no guarantee when the order would arrive as it was entirely up to the Royal Mail. I could have ordered the items from Amazon (Prime) and I would got the items much quicker. However, every time I rang you answered my queries straightaway and moreover I did not have to wait for a long period for someone to answer. Your customer service is excellent.
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Answer by sinolec.co.uk
21 Sept 2023
Thanks for the review. Your order value was less than £10 including shipping, so if you need trackable shipping you would indeed need to upgrade the shipping to one of the options shown on check out. Amazon may well be faster but then you have no technical or customer support and no guarantee of quality or conformance with safety standards. Always best to buy technical items from a specialist.
11 Aug 2023
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Site crashed
Was a bit concerned after placing the order the site crashed with errors . Checked mail seems to have gone through your end and PayPal
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Answer by sinolec.co.uk
11 Aug 2023
Thanks for the comment. We have not recorded any down time on the site so I’m not sure what would have happened. If you have been able to make a review this means you would have had an order confirmation so your order has been placed correctly.
7 Oct 2023
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Quick and easy to order fast despatch
Unfortunately in this case the item I purchased was the wrong size
This was my mistake.
Good response with the correct product.. Wish we could have a credit account.
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18 Aug 2023
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Prompt response to my query . Product in stock swift delivery
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20 Jun 2023
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switch available from stock, delivered quickly.
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4 Aug 2023
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No delivery ad yet ....1week post order…
No delivery ad yet ....1week post order !
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Answer by sinolec.co.uk
4 Aug 2023
Hi. Apologies for the slow postal service with Royal Mail. I am afraid we do have a lot of orders taking longer than expected with this delivery method. Please note that we also offer expedited delivery with DPD as an option on checkout. Hope your order reaches you soon and thank you for the order.
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