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sinolec.co.uk
Reviews:

404 reviews in the last 12 months3,349 total reviews  

4.87
Excellent

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Top positive review

9 Oct 2023
 Verified review
Good Components at Affordable Prices. I like the fact that I can order modern components in unit quantity, though I buy in pairs in case of future need. This enables me to fix equipment with a track record for reliable service and simplify the original designs. The order process and delivery is extremely efficient. My only caveat is that the design specs do not really provide the detail I would like in terms of full dimension data and an example circuit for me to be sure the component is suitable for the purpose I have in mind.

Top negative review

29 Mar 2024
 Verified review
I purchased an item that was advertised as being in stock. It took several days before I was contacted by the business to be inform me that there was no stock. I was asked whether I would like to keep the (paid) order open or wait (for an undisclosed amount of time) for the item to be available or cancel my order. A credible business does not advertise products in as being stock unless it's readily available for dispatch. Nor do they wait until they discover they can't source it either, before contacting the customer. I reserve 1 star ratings for businesses which fail to issue a refund, in which case I open a dispute case with a third party, eg PayPal. So, this is a two stars rating, only because they refunded the amount I had paid without longer delays.
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Reviews for sinolec.co.uk

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Latest first
20 Jun 2023
 Verified review
Correct goods arrived on time, we’ll packed, good price. Will use again.
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20 Jun 2023
 Verified review
Prompt service
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18 Jun 2023
 Verified review
Good product delivered fast, competatively price
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18 Jun 2023
 Verified review

What Improvement.

I am not sure how you can improve on an order that is picked and dispatched the same day, the rest is on delivery which you have no hold over, not that the delivery was faulted.
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18 Jun 2023
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18 Jun 2023
 Verified review

All vrrygood

All very good 👍🏻
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18 Jun 2023
 Verified review

The item description does not match the photo

After searching for this item I came across the Sinotec website which had a photo of the exact item I needed, sticker ledgends with white symbols on a black background. When I received the order, the item sent was white symbols on a clear background. I checked the website to find that the item description did not match the photo, my fault for not noticing this which was in quite small lettering when viewed on a mobile phone screen. I feel this was misleading however, and I’m disappointed that I’ve wasted 8 quid on something I’m not going to be able to use
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Answer by sinolec.co.uk
18 Jun 2023
Hi. Sorry to hear you are not satisfied. We had to take the picture on a black background in order to show the images as they cannot be seen on a white background. These are intended for use only with our marine rocker switches which are black. I’m afraid I really can’t think of any other way we can shoot these images. We state in the text that these are white on a clear background.
16 Jun 2023
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16 Jun 2023
 Verified review
I ordered a couple of bulbholders, and sadly they were incorrect, my fault, and so asked for a refund. But hadn't realised they were made to order items, as on the page they showed a number in stock, so assumed it was a standard item and so therefore fine for refunds. Think this needs to be made clearer for the customer to avoid confusion
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Answer by sinolec.co.uk
16 Jun 2023
As discuss by email, your comments are noted and we are working on adding some wording to these specific pages. Thank you.
14 Jun 2023
 Verified review

Quick delivery

Items delivered quickly and well packaged
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13 Jun 2023
 Verified review

Great shop

Greast shop, lots of useful high quality lampholders and quantity discounts
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13 Jun 2023
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11 Jun 2023
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10 Jun 2023
 Verified review
few more low voltage lighting options would be good
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6 Jun 2023
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4 Jun 2023
 Verified review
Fantastic selection of parts, fast delivery service
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3 Jun 2023
 Verified review

Great retailer with quality electrical products

Delighted with purchase of special bulb holder. Would not hesitate to buy from this retailer again.
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29 May 2023
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27 May 2023
 Verified review

Delighted with this easy purchase!

Delighted with this easy purchase, selected from good quality photos to facilitate the correct items. Great!
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27 May 2023
 Verified review

Very prompt delivery

Part arrived exactly as ordered, cheaper and a damn site quicker than Amazon could do.
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