Certificate for spaceslide.co.uk

No. X8E1A9BE8A47B2B1EB86018B308DF44C3
 

Approved on
27/04/2016
Valid until
26/04/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for spaceslide.co.uk



Good

4.39/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 67 Trusted Shops reviews collected in the last 12 months.
In total, spaceslide.co.uk has already collected 145 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
12/12/2018
Date of order
14/11/2018
12/12/2018
Getting through to customer services very hard, had to chase numerous times when things were promised but hadn’t been delivered.
2.67
Fair

Date of publication
12/12/2018
Date of order
13/11/2018
12/12/2018
Drawers a little awkward but otherwise perfect wardrobe. Will use again. The young lady placing the order for us was really helpful and patient.
4.67
Excellent

Date of publication
07/12/2018
Date of order
01/11/2018
07/12/2018
Plenty of choice, order completed quickly, very professional fitting. Excellent product at a very reasonable price. I would certainly buy from Spaceslide again.
5.00
Excellent

Date of publication
04/12/2018
Date of order
29/10/2018
04/12/2018
We have a beautiful wardrobe with Steve’s excellent work.
Thank you very much
Maki Suzuki
5.00
Excellent

Date of publication
04/12/2018
Date of order
04/11/2018
04/12/2018
Good communication and ordering experience. Goods as expected and in good order. Delivery spot on. Would use again
5.00
Excellent

Date of publication
19/10/2018
Date of order
18/09/2018
19/10/2018
Graham was brilliant. You do have to wait for the good, and is expensive.
4.67
Excellent

Date of publication
13/10/2018
Date of order
15/09/2018
13/10/2018
Excellent service
5.00
Excellent

Date of publication
09/10/2018
Date of order
14/08/2018
09/10/2018
Obviously a top performing customer focused company, excellent top quality sliding door wardrobe, beautifully finished, makes our bedroom look and feel modern. Would recommend anyone looking for a bespoke wardrobe then look no further.
5.00
Excellent

Date of publication
07/10/2018
Date of order
07/09/2018
07/10/2018
Vary happy with our experience with the company
5.00
Excellent

Date of publication
06/10/2018
Date of order
26/08/2018
06/10/2018
The ordering system was easy, and the delivery on time. One piece was damaged on arrival but very quickly sorted out by customer service.
The wardrobe doors are very well made and look great, the tower system was very easy to assemble and fits together accurately.
4.67
Excellent

Date of publication
24/09/2018
Date of order
26/08/2018
24/09/2018
A very smooth process from pre-sales to installation. Fitters were very knowledgeable and experienced. Would not hesitate to recommend them anytime.
5.00
Excellent

Date of publication
21/09/2018
Date of order
22/08/2018
21/09/2018
Professional and trustworthy I would strongly recommend this product to any perspective purchaser
5.00
Excellent

Date of publication
09/09/2018
Date of order
12/08/2018
09/09/2018
Excellent product Very happy only comment is the cost of delivery as it was a small order
4.67
Excellent

Date of publication
27/08/2018
Date of order
30/07/2018
27/08/2018
Difficult to fault the service provided
4.67
Excellent

Date of publication
22/08/2018
Date of order
25/07/2018
22/08/2018
Great service and delivered on time
5.00
Excellent

Date of publication
19/08/2018
Date of order
18/07/2018
19/08/2018
First class in all respects.
5.00
Excellent

Date of publication
16/08/2018
Date of order
19/07/2018
16/08/2018
Very quick response to my email when I had an enquiry . Problem was resolved immediately. Delivery company held onto items for a few days before contacting me and only then because I had to chase my order.
4.33
Good

Date of publication
15/08/2018
Date of order
07/06/2018
15/08/2018
Our wardrobes are stunning, brilliant finish and really helpful staff. They designed exactly what we wanted.
5.00
Excellent

Date of publication
11/08/2018
Date of order
14/07/2018
11/08/2018
Great product and design but should've read the terms carefully before placing the order. Major stuff came precut to size but some parts didn't. So had to cut the standard size down to required size at home before installation. The instructions (pdf & videos) were actually quiet good compared to other suppliers who try to copy ikea. Overall satisfied.
4.33
Good

Date of publication
09/08/2018
Date of order
12/07/2018
09/08/2018
How refreshing to find a company, that from start to finish knows what it takes
to make a customer smile. Well done everyone at Slidepro. Very happy to recommend you.
5.00
Excellent

Date of publication
04/08/2018
Date of order
12/07/2018
04/08/2018
Broken items upon delivery. I had to chase them to see when it would be replaced. Wouldn’t provide compensation or weekend delivery.
1.00
Very Poor

Date of publication
28/07/2018
Date of order
27/06/2018
28/07/2018
Good quality product
5.00
Excellent

Date of publication
28/07/2018
Date of order
02/06/2018
28/07/2018
Top class service very happy
5.00
Excellent

Date of publication
20/07/2018
Date of order
22/06/2018
20/07/2018
Beautiful full glassdoor best price I could find anywhere online.
Delivered on time with a time slot for delivery, no issues.
Delighted with purchase.
5.00
Excellent

Date of publication
20/07/2018
Date of order
17/05/2018
20/07/2018
Excellent, Ged was extremely efficient and competent.
5.00
Excellent

Date of publication
19/07/2018
Date of order
21/06/2018
19/07/2018
Excellent Service
5.00
Excellent

Date of publication
21/06/2018
Date of order
20/07/2017
21/06/2018
If your looking for customer service, look elsewhere. Ordered nearly £5k of wardrobes and now I want 1 extra shelf and 1 extra hanger bar (cost £41.50), they want to add another £54 for delivery, even if I collect from one of their branches. Original delivery had missing parts, took four further deliveries to eventually sort. Doors and running gear great, but panels are a bit cheap and nasty.
2.00
Poor

Date of publication
14/06/2018
Date of order
23/05/2018
14/06/2018
Good quality product and quite easy to assemble. It took us 6 hours to assemble and complete the installation. Easy to follow instructions and good quality product.
The delivery company kept us informed of when we should expect delivery and were very good and efficient.
All round 5 stars from us.
5.00
Excellent

Date of publication
14/06/2018
Date of order
15/05/2018
14/06/2018
This is an excellent way of being able to choose colour and texture of the material to be used.
5.00
Excellent

Date of publication
04/06/2018
Date of order
04/05/2018
04/06/2018
Very happy with the ordering and the finished result
4.00
Good

Date of publication
25/05/2018
Date of order
02/05/2018
25/05/2018
Professional team of staff. Customer is first. Prompt response to any queries. Fine products and installation.
5.00
Excellent

Date of publication
10/05/2018
Date of order
10/04/2018
10/05/2018
My second recent order from Spaceslide included a mirror door with a small crack in it. The company immediately undertook to replace the door and arrange prompt shipment. I remain pleased with the level of service and will use Spaceslide again in future.
4.67
Excellent

Date of publication
04/05/2018
Date of order
05/04/2018
04/05/2018
Very nice doors..great fit with excellent customer service......
4.33
Good

Date of publication
30/04/2018
Date of order
02/04/2018
30/04/2018
Quoted 1000 to have installed so did ourselves. It was a nightmare to put up. Instructions miss simple things off, like the fact you need to drill your own holes in the aluminum rails and they're so deep you'll need an extra long drill bit. Unimpressed with customer service, who have a perminantly full voicemail box and do not pick up calls.
2.00
Poor

Date of publication
26/04/2018
Date of order
29/03/2018
26/04/2018
Excellent service, product and delivery
5.00
Excellent

Date of publication
25/04/2018
Date of order
28/03/2018
25/04/2018
I could not be more pleased. My wardrobes look fantastic and were half the price of all the other quotes. The whole team are friendly and so very helpful. I highly recommend them.
5.00
Excellent

Date of publication
25/04/2018
Date of order
04/11/2017
25/04/2018
Surveyor ordered the wrong depth of wardrobes. Installation December 8th and two out of five doors cracked and a couple of other dents. They took money from my account the following day and a month later even when I asked them not to. Next attempt one of the two doors was damaged.Completed 8/4/2018. Terrible customer service and they do not reply to emails. I would never use this company again.
1.00
Very Poor

Date of publication
24/04/2018
Date of order
27/02/2018
24/04/2018
Great product at a really good price.
5.00
Excellent

Date of publication
24/04/2018
Date of order
30/03/2018
24/04/2018
Excellent in all respects.
5.00
Excellent

Date of publication
18/04/2018
Date of order
26/03/2018
18/04/2018
Delivery arrived on time but delivery note and number of packages dispatched differed so had to call lorry back to get rest of delivery. some of the bits sent were over sized so had to be cut not stated on the instructions. would have helped if they sent the installation instructions for the specific kit I had bought rather than a different size kit.
3.33
Fair

spaceslide.co.uk customer reviews

spaceslide.co.uk

spaceslide.co.uk was certified by Trusted Shops on 27/04/2016.

Contact
1D Eastern Park, Eastern Ave
WS13 7SY Lichfield
United Kingdom
info@spaceslide.co.uk
spaceslide.co.uk
Owner
Spaceslide LTD
1D Eastern Park, Eastern Ave
WS13 7SY Lichfield
United Kingdom
Trade register
Companies House 06847571
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with spaceslide.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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