Everything was brilliant from choosing the wardrobe during lockdown with Nimesh through to the fitting by Steve, Ged and Charlie. Absolutely over the moon with the finished product and couldn't have had a better team to deliver it. Highly recommended!
Although I understand the way of the world at the moment ,we didn’t get a message the day before to inform us of time of delivery , the delivery men wouldn’t bring goods into house which meant myself at 68 and husband of 74 had to carry them in ourselves, had we had known we would have got family to help so very disappointed at communication
The fitter arrived on time & was excellent. It took less than a day to fit and everything was clean and tidy after. The wardrobes work perfectly, and one small detraction was a blemish on one of the doors which is due to be replaced soon.
The service changed once payment had been made. Wrong items arrived and items missing, I had to pay for my builder to return to complete the job. No support from spaceslide on resolving this. I would not recommend.
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Answer by spaceslide.co.uk
1 month ago
Thank you for your feedback.
In line with our T&C's, we strongly recommend you check all products before committing to a third party fitter, as we would not be financially liable for the cost of return visits. Apologies.
The missing and damaged items do appear to have been replaced from our end, but if this is not the case then please do let us know & we will be more than happy to further assist.
Was supplied wardrobe PIR lights LED rerchargeable when we ordered a wardrobe, but didn't use them for that purpose. But have used them for illuminating my o/s dustbin area and fuseboard cupboard inside, and are great. To that extent I used my surplus wardrobe ones plus another 4x for a customer of mine for her wardrobe cupboards, and she is over the moon!
The items I ordered where exactly as described and well manufactured, all fixtures and fittings were included and assembly instructions were clear. Delivery was on time with the items placed where I needed them to be, my Spaceslide experience was really good and I would recommend Spaceslide to friends and family.
Minor glitch after initial order placed, but following conversation with member of staff, issue resolved quickly.
Doors, tracks and liners well packed.
Delivered within specified, time no damage.
Installation was relatively easy.
Very pleased with product and appearance.
Well done spaceslide. Highly recommended.
Customer service breakdown between ordering and delivery team resolved eventually but only because I had to highlight it for them.
Delivery note requires inside knowledge of what is included within packs so just not possible to effectively check off the delivery.
4 months ago
Excellent all round they look wonderful and fit perfectly thank you