Certificate for spaceslide.co.uk

No. X8E1A9BE8A47B2B1EB86018B308DF44C3
 

Approved on
27/04/2016
Valid until
26/04/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for spaceslide.co.uk



Excellent

4.60/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 37 Trusted Shops reviews collected in the last 12 months.
In total, spaceslide.co.uk has already collected 177 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
30/10/2019
Date of order
01/10/2019
30/10/2019
Lovely looking quality doors and a great price. Spaceslide customer service is brilliant, so helpful when I phoned them to place my order. Didn't have long to wait for them to make and dispatch my order. The delivery was great too, phoned me to confirm the date and then messaged me a time, perfect. Second time I've used Spaceslide, won't hesitate to use them again and recommend them. Brilliant.
5.00
Excellent

Date of publication
17/10/2019
Date of order
24/07/2019
17/10/2019
Great product and excellent customer service
4.33
Good

Date of publication
11/09/2019
Date of order
17/07/2019
11/09/2019
Great product, scheduled for installation in good time, great customer service when product didn’t quite fit, issues resolved quickly. Very happy overall.
5.00
Excellent

Date of publication
10/09/2019
Date of order
16/07/2019
10/09/2019
The best online sliding wardrobe on the internet. Excellent website where you can customise what you want and see an exact price. An online consultant then checks the design over email and by phone and any extra bits are added on at very reasonable prices. Delivery and installation was also easy all done in 1 day.
5.00
Excellent

Date of publication
06/09/2019
Date of order
14/08/2019
06/09/2019
Excellent product as described. Very happy.
5.00
Excellent

Date of publication
05/09/2019
Date of order
06/08/2019
05/09/2019
Efficient service, great product. Second time I have purchased this glass door and sliding gear.
5.00
Excellent

Date of publication
03/09/2019
Date of order
07/07/2019
03/09/2019
I paid extra for delivery to a room of my choice but I had to help carry the doors. They arrived in poor condition with lots of minor scratches/scuffs and manufacturing defects. I needed the doors quickly so felt I had to agree to a partial refund which was much lower than I thought reasonable as Spaceslide refused to provide a lead time for replacement doors unless I committed to this option.
2.00
Poor

Date of publication
30/08/2019
Date of order
20/05/2019
30/08/2019
Very good experience from Survey to Install. The finished wardrobes look lovely. This is the second time I've used spaceslide and had 3 wardrobes completed by them. Consistently good.
5.00
Excellent

Date of publication
12/07/2019
Date of order
19/06/2019
12/07/2019
As previous customers we expected that dealing with Spaceslide would be hassle free which of course was the case.
Excellent product, delivered on time as promised.
5.00
Excellent

Date of publication
08/07/2019
Date of order
17/05/2019
08/07/2019
Apart from a slightly long lead time, between ordering and fitting, we cannot fault the service. The product is excellent and was fitted beautifully and rapidly by the very pleasant installers. I would happily recommend them to anyone.
5.00
Excellent

Date of publication
12/06/2019
Date of order
14/05/2019
12/06/2019
Great web site easy to use, plenty of choice regarding size, style and shades
Good value for money
Kept updated with delivery and the driver was very helpful, rang beforehand to let us know he was running behind in traffic and gave us an approximate time for delivery, brought materials into an area in the propertythat suited us, thank you we are looking forward to using you all again
5.00
Excellent

Date of publication
08/06/2019
Date of order
12/04/2019
08/06/2019
Still a couple of teething problems with the doors not lining up. Can't fault the customer service though
3.67
Good

Date of publication
22/05/2019
Date of order
24/04/2019
22/05/2019
Excellent product but marked down on customer service due to lack of response from helpline
Also the chest of drawers had no leaflet and the online diagram (2016) did not reflect a change in design of back panel-this required a hasty re-build before the glue set
3.67
Good

Date of publication
16/05/2019
Date of order
21/03/2019
16/05/2019
Lovely Doors
4.67
Excellent

Date of publication
10/05/2019
Date of order
12/04/2019
10/05/2019
Excellent goods but the delivery option was very limited and expensive.
4.00
Good

Date of publication
28/04/2019
Date of order
31/03/2019
28/04/2019
Really pleased with our new sliding doors - I’m a competent DIY person and had no trouble in measuring, preparing and fitting both sets of doors that look great - in fact the first set looked so good we ordered the second pair - cannot recommend them enough
4.67
Excellent

Date of publication
27/04/2019
Date of order
06/03/2019
27/04/2019
Our main bedroom has been transformed thanks to Spaceslide providing stylish functional units that make maximum use of space making our room seem much bigger. The guys that installed it were superb, fitting it just right.
5.00
Excellent

Date of publication
24/04/2019
Date of order
26/03/2019
24/04/2019
Items received very well packed and no issues or damages found. (Although delivery guy carried by himself despite packaging recommending a 2 man lift). The office staff were very courteous when it was identified that my measurement was incorrect and they subsequently provided me with an additional liner free of charge. Looks great and fits perfectly.
5.00
Excellent

Date of publication
30/03/2019
Date of order
28/02/2019
30/03/2019
Good quality doors ,quite easy to fit and smart looking
5.00
Excellent

Date of publication
28/03/2019
Date of order
28/02/2019
28/03/2019
Delivery guy was excellent, really helpful, and punctual....Goods were excellent quality they look great built
4.33
Good

Date of publication
16/03/2019
Date of order
11/02/2019
16/03/2019
Very good product easy to fit and very good after sales care some of the parts were out of stock when we made the order but they arrived within five days as space slides said they would excellent
5.00
Excellent

Date of publication
07/03/2019
Date of order
30/01/2019
07/03/2019
Website was very good for designing’ and choosing door styles. Delivery was on day promised and doors proved to be easy to fit.
5.00
Excellent

Date of publication
01/03/2019
Date of order
31/01/2019
01/03/2019
very well packed and good to look at. Delighted with the sliding doors.
5.00
Excellent

Date of publication
21/02/2019
Date of order
07/01/2019
21/02/2019
helpful staff from point of ordering to delivery.
5.00
Excellent

Date of publication
20/02/2019
Date of order
23/01/2019
20/02/2019
Excellent product and service
5.00
Excellent

Date of publication
17/02/2019
Date of order
20/01/2019
17/02/2019
Excellent. FItted perfectly and delivered early. Highly recommended.
5.00
Excellent

Date of publication
03/02/2019
Date of order
11/01/2019
03/02/2019
Really pleased with all aspects of my order and the speed of making and delivery. Lovely product well made using quality materials. Very pleased with help given to small questions when asked too. Possibly a bit of work needed on instructions to make installation a bit easier. Thanks
5.00
Excellent

Date of publication
22/01/2019
Date of order
29/11/2018
22/01/2019
They came on time, did the job, cleared up after themselves and didn't leave a mess and my wardrobes etc. look amazing. I would definitely recommend them to others.
5.00
Excellent

Date of publication
15/01/2019
Date of order
24/11/2018
15/01/2019
Great company to deal with over the phone.
Items were delivered efficiently and very well packaged.
Quality of doors is superb.
5.00
Excellent

Date of publication
10/01/2019
Date of order
02/12/2018
10/01/2019
Excellent product / service
5.00
Excellent

Date of publication
28/12/2018
Date of order
23/11/2018
28/12/2018
Staff was patient and explained in detailed of your products.
5.00
Excellent

Date of publication
20/12/2018
Date of order
04/10/2018
20/12/2018
Whilst the wardrobes , when finally fitted, are of an okay standard, I have found the customer services to be extremely lacking. Despite emails requesting help/advice regarding the building of a flat pack chest of drawers which have different size back panels and sides, I am yet to have had any reply.
1.67
Poor

Date of publication
12/12/2018
Date of order
14/11/2018
12/12/2018
Getting through to customer services very hard, had to chase numerous times when things were promised but hadn’t been delivered.
2.67
Fair

Date of publication
12/12/2018
Date of order
13/11/2018
12/12/2018
Drawers a little awkward but otherwise perfect wardrobe. Will use again. The young lady placing the order for us was really helpful and patient.
4.67
Excellent

Date of publication
07/12/2018
Date of order
01/11/2018
07/12/2018
Plenty of choice, order completed quickly, very professional fitting. Excellent product at a very reasonable price. I would certainly buy from Spaceslide again.
5.00
Excellent

Date of publication
04/12/2018
Date of order
29/10/2018
04/12/2018
We have a beautiful wardrobe with Steve’s excellent work.
Thank you very much
Maki Suzuki
5.00
Excellent

Date of publication
04/12/2018
Date of order
04/11/2018
04/12/2018
Good communication and ordering experience. Goods as expected and in good order. Delivery spot on. Would use again
5.00
Excellent

spaceslide.co.uk customer reviews

spaceslide.co.uk

spaceslide.co.uk was certified by Trusted Shops on 27/04/2016.

Contact
1D Eastern Park, Eastern Ave
WS13 7SY Lichfield
United Kingdom
info@spaceslide.co.uk
spaceslide.co.uk
Owner
Spaceslide LTD
1D Eastern Park, Eastern Ave
WS13 7SY Lichfield
United Kingdom
Trade register
Companies House 06847571
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with spaceslide.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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