Certificate for Diamond Rocks

No. X8DD68A981CDE344AE126DEF2E8956ECD
 

Approved on
01/08/2013
Valid until
31/07/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for Diamond Rocks



Excellent

5.00/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 73 Trusted Shops reviews collected in the last 12 months.
In total, Diamond Rocks has already collected 623 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
20/08/2019
Date of order
12/07/2019
20/08/2019
Fantastic personal service from Vineet at Diamond Rocks. He takes time and care to understand what you are looking for and always presents a range of solutions at different price points and styles to find just the right thing. Totally simplifies the process of ring and diamond shopping. We now have a long lasting relationship with Vineet and Diamond Rocks.
5.00
Excellent

Date of publication
19/08/2019
Date of order
19/08/2019
19/08/2019
Absolutely over the moon with the service and Vineet was great to deal with , even when he was on holiday
5.00
Excellent

Date of publication
19/08/2019
Date of order
19/08/2019
19/08/2019
Excellent service and advice.
5.00
Excellent

Date of publication
29/07/2019
Date of order
12/07/2019
29/07/2019
Great Personal service, Fantastic choice of diamonds, impartial advice
5.00
Excellent

Date of publication
26/07/2019
Date of order
16/07/2019
26/07/2019
I’ve bought 3 rings from Vineet at Diamond Rocks, an engagement ring, a male wedding band, and a custom made female wedding band that fits together with the engagement ring. The experience has been excellent. Best price I could find and excellent service. Would easily recommend
5.00
Excellent

Date of publication
23/07/2019
Date of order
12/07/2019
23/07/2019
Great choice of stones and settings. Excellent communication and am so so happy with my beautiful ring My sizing was slightly out but this was adjusted in 20minutes to ensure I had my ring in time for my holiday
5.00
Excellent

Date of publication
22/07/2019
Date of order
21/01/2019
22/07/2019
Vineet was a great help throughout the process.
5.00
Excellent

Date of publication
13/07/2019
Date of order
12/07/2019
13/07/2019
We found the whole experience with Vineet and Diamond Rocks to be excellent - from finding out what we wanted, through to delivery of the end product. First rate.
5.00
Excellent

Date of publication
13/07/2019
Date of order
12/07/2019
13/07/2019
Very very helpful and will definitely be my first port of call next time I need to buy jewellery
5.00
Excellent

Date of publication
12/07/2019
Date of order
12/07/2019
12/07/2019
Just can’t find fault with Diamond Rocks Stunning jewellery at great prices with fantastic customer services I couldn’t ask for more .
Thank you Vineet
5.00
Excellent

Date of publication
13/06/2019
Date of order
07/06/2019
13/06/2019
Great service as always
5.00
Excellent

Date of publication
13/06/2019
Date of order
05/03/2019
13/06/2019
Vineet was extremely helpful during the stressful process. His honesty and transparency was refreshing and gave me confidence in my requirements and in turn my purchase. The ring was slightly loose on my partner and the subsequent resizing process was smooth and stress free. I highly recommend Diamond Rocks for their range of products, competitive pricing and customer service. 5 star overall.
5.00
Excellent

Date of publication
08/06/2019
Date of order
07/06/2019
08/06/2019
Vineet was excellent, the world of diamonds is a hard thing to get around for most - linked to the varying quality of stones, hundreds of possible designs and of course the cost
Vineet helped steer us through this and produced something truly exceptional - I have referred several colleagues and friends to Vineet/ Diamond Rocks and will continue to do so in the future - thanks again Nathan
5.00
Excellent

Date of publication
08/06/2019
Date of order
07/06/2019
08/06/2019
Excellent care and recommendations from Vineet - we're thrilled with the rings for our wedding
5.00
Excellent

Date of publication
07/06/2019
Date of order
07/06/2019
07/06/2019
Very helpful and honest staff. Excellent value for money and a brilliant level of quality. I had been to 5 other places and Diamond Rocks was by far the best
5.00
Excellent

Date of publication
07/06/2019
Date of order
07/06/2019
07/06/2019
My fourth purchase with Diamonds Rocks and it will not be the last. Each has been done from abroad and has exceeded my expectations each time. I will be back
5.00
Excellent

Date of publication
07/06/2019
Date of order
07/06/2019
07/06/2019
I had an absolutely wonderful experience working with Vineet. Cannot recommend them enough
5.00
Excellent

Date of publication
10/05/2019
Date of order
10/05/2019
10/05/2019
Excellent customer service. Goes above & beyond to ensure client satisfaction. Works with you to find the perfect price point and style.
5.00
Excellent

Date of publication
10/05/2019
Date of order
10/05/2019
10/05/2019
Vineet has been amazing throughout the process. From the conception of a beautiful and unique engagement ring, right through to our wedding bands. Thank you so much for your help, excellent advice and taste.
5.00
Excellent

Date of publication
10/05/2019
Date of order
10/05/2019
10/05/2019
They were excellent from start to finish. Very informative and gave honest opinions when I asked for them. Vineet put up with my constant emails. Would definitely recommend to anyone
5.00
Excellent

Date of publication
28/04/2019
Date of order
17/04/2019
28/04/2019
I purchased an engagement ring and needed it within 5 days. Faultless service and great price.
5.00
Excellent

Date of publication
27/04/2019
Date of order
27/04/2019
27/04/2019
We met with Vineet to get the ring resized & the service was excellent Nothing was too much trouble & Vineet was really helpful throughout. I am over the moon with my ring & will be back to get a wedding band. Professional & personal service
5.00
Excellent

Date of publication
18/04/2019
Date of order
17/04/2019
18/04/2019
Vineet has helped us out in a major way with our wedding rings and wedding gifts. Shall not be visiting any other jeweller, ever.

First class service - even when alterations were made the engagement ring came back looking brand new

I was recommended Diamond Rocks by my brother-in-law - in turn I shall only ever recommend Diamond Rocks.
5.00
Excellent

Date of publication
18/04/2019
Date of order
17/04/2019
18/04/2019
Used diamond rocks through my insurers.excellent
5.00
Excellent

Date of publication
09/04/2019
Date of order
09/04/2019
09/04/2019
Guidance and advice was really helpful and the quality of work was incredible - couldn't have asked for a better experience. Can't recommend enough - thanks Vineet & team
5.00
Excellent

Date of publication
07/04/2019
Date of order
05/04/2019
07/04/2019
Very pleased with their service.
Vineet is unbelievably helpful .
Highly recommended.
Defo going back again.
5.00
Excellent

Date of publication
06/04/2019
Date of order
06/04/2019
06/04/2019
I was lucky enough to find Vineet to design my sisters ring (with her now husband of course) and then 2 years later lucky enough for my other half to use Vineet to design my engagement and wedding rings - he absolutely nailed it My ring is so ridiculously stunning and best of all Vineet is such a genuine person, much better than other pushy salesmen I met along Hatton Gardens. Thank you again
5.00
Excellent

Date of publication
05/04/2019
Date of order
05/04/2019
05/04/2019
Excellent service throughout
5.00
Excellent

Date of publication
05/04/2019
Date of order
25/06/2018
05/04/2019
Fantastic service, superb, quality products and I would highly recommend these guys to anyone
5.00
Excellent

Date of publication
18/03/2019
Date of order
05/03/2019
18/03/2019
I would highly recommended Diamond Rocks for any of your diamond needs. Vineet was very helpful and precise in my needs though we only spoke and did business over the phone my goods was exactly what I wanted.

I have purchased from them before and again at that time Vineet was very helpful and had patience.
5.00
Excellent

Date of publication
17/03/2019
Date of order
05/03/2019
17/03/2019
We spent a lot of time researching various online websites for a diamond for my engagement ring and we settled on Diamond Rocks. Their website made checking and choosing a diamond very easy. After several emails we met with Vineet in their offices who was professional, knowledgeable and friendly and who ensured the final product was just what we wanted. A wonderful experience, highly recommended.
5.00
Excellent

Date of publication
08/03/2019
Date of order
05/03/2019
08/03/2019
Vineet provided a personalised and exceptionally professional service throughout.
5.00
Excellent

Date of publication
28/02/2019
Date of order
28/02/2019
28/02/2019
I couldn’t recommend Diamond Rocks enough The customer service and price is 2nd to none.I recently purchased my wedding ring from Diamond Rock and couldn’t be happier with my decision to use them.There was no up selling at any point (almost unheard of) and I came away with my perfect ring. After sales was also 2nd to none.
5.00
Excellent

Date of publication
19/02/2019
Date of order
16/01/2019
19/02/2019
Fantastic service from Vineet and his production team. The product was faultless and I am grateful for his advice and service.
5.00
Excellent

Date of publication
19/02/2019
Date of order
06/02/2019
19/02/2019
Vineet helped me throughout the process of choosing what my fiancée refers to as a the most beautiful ring ever.
Before making the purchase I had contacted Vineet 12 months in advance to kick off discussions, and what stood out for me beyond the leading customer service was the consultative approach he took in guiding me through the process; something you wouldn't get with others. Highly recommen
5.00
Excellent

Date of publication
17/02/2019
Date of order
21/01/2019
17/02/2019
Great personal touch including providing detailed explanations to any questions.
4.67
Excellent

Date of publication
13/02/2019
Date of order
26/12/2018
13/02/2019
I definitely recommend Diamond Rocks.
Vineet and his team are committed to providing an excellent customer service.
I had to return the ring that I bought as it was not what my wife had in mind, however, nothing was too difficult to Vineet, he was very understanding and helped me with the purchase of another ring.
Top service
5.00
Excellent

Date of publication
07/02/2019
Date of order
06/02/2019
07/02/2019
Excellent service
5.00
Excellent

Date of publication
06/02/2019
Date of order
06/02/2019
06/02/2019
Excellent service couldn’t fault them
5.00
Excellent

Date of publication
04/02/2019
Date of order
04/02/2019
04/02/2019
We cannot recommend Diamond Rocks more highly.
In finding the right item, the approach is patient, honest and collaborative - not hard sell or at all pushy. Vineet is a pro - he knows his trade enabling you to make informed choices. He genuinely wants to get it right. This is now a third purchase where we would not want to buy from anywhere/one else. Vineet has always just got it exactly right.
5.00
Excellent

Diamond Rocks customer reviews

Diamond Rocks

Diamond Engagement Rings & Diamond Jewellery

Diamond Rocks was certified by Trusted Shops on 01/08/2013.

At Diamond Rocks we have an extensive range of high quality contemporary diamond jewellery, designer jewellery, antique jewellery and loose diamonds with over 1,500 items of diamond and gemstone jewellery in stock daily. If for some reason you are unable to find the perfect gemstone or diamond jewellery piece on our website, we would be delighted to locate the perfect piece for you or even better, we can create it for you through our free bespoke design service. Diamond Rocks is committed to our clients by offering competitively priced products along with the convenience of shopping all whilst providing excellent customer service before, during, and after the sale.

Contact
100 Hatton Garden
EC1N 8NX London
United Kingdom
info@diamondrocks.co.uk
Diamond Rocks
Owner
Diamond Rocks
100 Hatton Garden
EC1N 8NX London
United Kingdom
Authorized representative
Vineet Khandelwal
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Diamond Rocks in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.