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Top positive review
10 Mar 2024
Verified review
Choosing a new replacement phone can take lots of time in research and a lovely person in sales gave me some options to meet my requirements.
The phone was delivered promptly and having opened the box and set up the new phone (Samsung Galaxy Xcover 7 (5G) I have been very pleased with my purchase.
I have used Clove Technology for many years and their service has always been exceptional.
Thank you to all the Clove Team.
It was a very embarrassing experience. First I was told my purchase was fraudulent and was canceled even when I submitted my details. Second order I was told by Clive sales team to use Pay Pal as my payment method and was canceled. I was told the model I had ordered is out of stock. My first order address was direct to my Country South Sudan. In the second order I have to change my delivery address thinking that it will be a better option. It doesn’t change anything at all. But what I have learn is the perception from developed countries that we in the Global South cannot afford certain products unless we steal the money. Otherwise, we buy in cash and full payment not credit. I can still source from US.
I did order some Samsung Cover X6 Pro, I am fully satisfied with the quality of the product and the speed of the delivery additionally much appreciative of the support provided by customer service when I did contact them.
Good job Chandler !!!
Lucien
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Answer by Clove Technology (clove.co.uk)
30 May 2023
Thank you for the positive review. We will pass your message onto Chandler.
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