Absolutely awful experience. My mower arrived with missing parts. I contacted them immediately via phone, was advised to email in, followed their instructions. They ignored emails, were difficult to get hold of on the phone, didn't take any of the action they said they were going to. After nearly a week of waiting for them to send the missing parts they still hadn't so I decided to return. Again no communication, didn't acknowledge the return, and didn't refund despite stating they would. Had to go through PayPal disputes to get my money back. Avoid these lot at all costs and go to literally any other supplier!
Very quick to deliver. Mower was as described and at a very competitive price. I will be using this site again
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2 days ago
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2 days ago
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2 days ago
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Purchase of mower pull cord
I requested 4mm cord. The cord supplied was thicker than I requested meaning I had difficulty threading it. Hole on mower had to be enlarged. Not sure what was supplied but 4.5-5mm?
Cord was measured accurately using engineers tools before order.
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Answer by mowers-online.co.uk
1 day ago
Dear Mr Mason,
Thanks for your review. The cord you were sent was the 4mm cord you ordered. If you would like to send the recoil rope back to us we wil gladly send you a smaller size under our 90 day money back guarantee.
Kind regards
The Mowers Online Team
2 days ago
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2 days ago
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Delivery was easy. Delivery driver was super helpful and friendly. There are two things that could be better….the email and invoice weren’t clear when it would be delivered. The instructions could be better, especially when you are building the grass box
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2 days ago
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3 days ago
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Good Service, quick delivery, good product
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3 days ago
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3 days ago
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4 days ago
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Excellent service and competitive price.
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4 days ago
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A genuine self drive cable ordered, what arrived did not fit, managed to bodge it though
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4 days ago
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Great to deal with. Quick delivery
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5 days ago
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I had a question and called the helpline which was busy but they called me back. Very helpful and very pleased with the quality of the lawnmower I purchased.
I had a question and called the helpline,,
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5 days ago
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Fast delivery and great mower: ordered Tuesday/dispatched Wednesday/ arrived Thursday.
As for the mower: I bought a Hayter Hawk 36 battery mower. I gave up on Bosch mowers when all their 'so-called improvements" to design just made things worse. With the Hayter there are too many noticeable GOOD DESIGN features to list them all here - from the short wheelbase and roller design that make for manoeuverability to the battery & charger... It's the best. Just one niggle that applies to all the mowers I've looked at - I'd like a 15mm cut height.
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