Absolutely awful experience. My mower arrived with missing parts. I contacted them immediately via phone, was advised to email in, followed their instructions. They ignored emails, were difficult to get hold of on the phone, didn't take any of the action they said they were going to. After nearly a week of waiting for them to send the missing parts they still hadn't so I decided to return. Again no communication, didn't acknowledge the return, and didn't refund despite stating they would. Had to go through PayPal disputes to get my money back. Avoid these lot at all costs and go to literally any other supplier!
Had to chase up order that hadn’t been delivered. Mistake rectified and received order following day.
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16 hours ago
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Came faulty but rectified after a couple of weeks
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17 hours ago
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Excellent service and competitive price.
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2 days ago
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A genuine self drive cable ordered, what arrived did not fit, managed to bodge it though
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2 days ago
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Great to deal with. Quick delivery
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2 days ago
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I had a question and called the helpline which was busy but they called me back. Very helpful and very pleased with the quality of the lawnmower I purchased.
I had a question and called the helpline,,
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2 days ago
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I would have given 5 stars bur there were two things missing (nuts and bolts) which made it difficult to assemble
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2 days ago
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Fast delivery and great mower: ordered Tuesday/dispatched Wednesday/ arrived Thursday.
As for the mower: I bought a Hayter Hawk 36 battery mower. I gave up on Bosch mowers when all their 'so-called improvements" to design just made things worse. With the Hayter there are too many noticeable GOOD DESIGN features to list them all here - from the short wheelbase and roller design that make for manoeuverability to the battery & charger... It's the best. Just one niggle that applies to all the mowers I've looked at - I'd like a 15mm cut height.
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2 days ago
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2 days ago
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Great offers and fast delivery, but I would of liked an notification that item had been dispatched.
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2 days ago
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Buying easy, returning non existant
The order was made and dispatched in a timely fashion, however, the ordered item was not suitable. On filling in the return portion of the online section I have heard nothing. I now have a part, in the same condition as I received it, and no idea if or how to return.
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