Absolutely awful experience. My mower arrived with missing parts. I contacted them immediately via phone, was advised to email in, followed their instructions. They ignored emails, were difficult to get hold of on the phone, didn't take any of the action they said they were going to. After nearly a week of waiting for them to send the missing parts they still hadn't so I decided to return. Again no communication, didn't acknowledge the return, and didn't refund despite stating they would. Had to go through PayPal disputes to get my money back. Avoid these lot at all costs and go to literally any other supplier!
Part dispatched and arrived in a few days.
Excellent
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5 days ago
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Fast delivery, well packaged. Happy customer.
Only problem for me was the weight of the box ...being an older lady it was a struggle..perhaps give advise that help may be required by some people?
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very good
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Good service and good merchandise. I'd buy again.
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6 days ago
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Excellent product , delivered on time with
care . Prior to receiving the product I spoke with customer care and they offered excellent support
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6 days ago
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Prompt delivery
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Getting it right
The initial order was sent promptly but went missing on its way to me.
I emailed to make them aware and a fresh order appeared at my door the next day....
Things can go wrong but it's how you deal with it that's key.
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