Absolutely awful experience. My mower arrived with missing parts. I contacted them immediately via phone, was advised to email in, followed their instructions. They ignored emails, were difficult to get hold of on the phone, didn't take any of the action they said they were going to. After nearly a week of waiting for them to send the missing parts they still hadn't so I decided to return. Again no communication, didn't acknowledge the return, and didn't refund despite stating they would. Had to go through PayPal disputes to get my money back. Avoid these lot at all costs and go to literally any other supplier!
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Reviews for mowers-online.co.uk
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13 days ago
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13 days ago
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Quick and no fuss
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13 days ago
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13 days ago
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Quick dispatch-great service
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13 days ago
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Great value
Great value. Delivered on time as advertised.
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13 days ago
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13 days ago
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13 days ago
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Very nice mowing
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5 May 2024
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The order was never dispatched. I therefore sought a refund, which they did eventually pay.
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5 May 2024
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Easy to order. Kept informed re delivery.Arrived on time.
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5 May 2024
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Very good service and a fair price
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5 May 2024
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Very pleasant transaction.
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5 May 2024
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delivered on time , very helpful delivery driver
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5 May 2024
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Ordering was simple, choice of finance fits perfectly, delay in confirmation of order email which was concerning, next morning it was in my inbox, on the 4th day they dispatched overnight carrier, arrived next day 4 stars because I emailed about the confirmation of order but received and email response 4 days later 🤣
All in all stunning lawn mower 👍
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4 May 2024
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Excellent service and a true description. Would recommend
Clarity of description on website and reliable delivery in expected timeframe.
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4 May 2024
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The mower was slightly damaged with a deep scratch on the handles. I have been waiting for a response for over a week. The customer service is terrible and really disappointing when buying a high end mower
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4 May 2024
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Easy ordering and quick delivery
Easy ordering process. Great selection, good prices, and quick delivery.
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