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Top positive review
23 Jul 2023
Verified review
Very pleased with mower, ease of purchasing and speedy delivery by DPD.
This mower was not the cheapest option but I read various reviews from different places and it came out on top. I hope it will prove as reliable as my last small electric mower (Flymo but the same model was no longer available anywhere. Time will tell. That is the problem with reviews isn't it? Performance of things like this and longevity can only be reviewed after say a year and NOT at the point of purchase!!!
Absolutely awful experience. My mower arrived with missing parts. I contacted them immediately via phone, was advised to email in, followed their instructions. They ignored emails, were difficult to get hold of on the phone, didn't take any of the action they said they were going to. After nearly a week of waiting for them to send the missing parts they still hadn't so I decided to return. Again no communication, didn't acknowledge the return, and didn't refund despite stating they would. Had to go through PayPal disputes to get my money back. Avoid these lot at all costs and go to literally any other supplier!
Far too long in dispatching the products. Then after that delivery took far to long!
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10 days ago
Verified review
Good and easy service
Good website, easy to order land delivery great - spit on.
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10 days ago
Verified review
Telephone call to them to check on my requirements, they were very informative and advised exactly what was required.
Length of time to answer call could be improved.
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10 days ago
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10 days ago
Verified review
Poor customer service
Ordered 2 weeks ago. Many phone calls and emails sent chasing. Never responded and still yet to be delivered!!
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10 days ago
Verified review
Expensive part and two week wait
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10 days ago
Verified review
Ordering was easy , person I spoke with was polite and informative.
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10 days ago
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10 days ago
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11 days ago
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11 days ago
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Easy to order online, helpful customer service, promptly delivery.
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11 days ago
Verified review
Good service - the part I need was quickly identified, ordered and dispatched. Fully recommend.
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11 days ago
Verified review
Ok: needs work
When you phone up, the queuing system is horrendous and the wait is really long.
When I emailed them instead they never got back to me.
The order for the accessories came quickly but the mower itself took a week or more.
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