Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
2 Dec 2023
Verified review
The fabric I ordered is of excellent quality - in fact, better than I anticipated! - and although I had to wait a while for it (as, contrary to the url, the company is based in Germany) it was worth the wait. I was also kept informed of the progress of my order.
This is not the first time I have used My Fabrics, and it won’t be the last.
Very slow dispatch -2 weeks from order, and over a week for delivery mean I will not be using this website again. Fabric was of good quality and true to description.
I wasn’t expecting my order to come from Germany which added extra time to the delivery. The fabric is beautiful but the p&p was expensive for 1 yard. You need to make it VERY clear that orders are dispatched from overseas.
Report review
Answer by myfabrics.co.uk
28 Aug 2023
Dear Customer, Thanks for the review. MyFabrics.co.uk delivers from Germany to the United Kingdom, as well as many other European markets, and this fact is clearly communicated in our Terms & Conditions, which must be agreed to when making a purchase on our website. We apologise for any inconvenience caused by this misunderstanding. If this issue is still active, please contact support@myfabrics.co.uk (mailto:support@myfabrics.co.uk).
One thing was missing and has not been resolved yet
Report review
Answer by myfabrics.co.uk
13 Nov 2023
Dear Customer, Thank you very much indeed for taking the time to submit this review. We are utterly sorry to read about the issue with your order. Please contact us at support@myfabrics.co.uk so that we can look into the matter more closely.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.