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myfabrics.co.uk
Reviews:

138 reviews in the last 12 months7,427 total reviews  

4.54
Excellent

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Top positive review

2 Dec 2023
 Verified review
The fabric I ordered is of excellent quality - in fact, better than I anticipated! - and although I had to wait a while for it (as, contrary to the url, the company is based in Germany) it was worth the wait. I was also kept informed of the progress of my order. This is not the first time I have used My Fabrics, and it won’t be the last.

Top negative review

24 Nov 2023
 Verified review
Very slow dispatch -2 weeks from order, and over a week for delivery mean I will not be using this website again. Fabric was of good quality and true to description.
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Reviews for myfabrics.co.uk

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20 Apr 2024
 Verified review
I had problems with my delivery and DHL information were in German and their customer service were unhelpful. However I then contacted the company direct and they immediately answered my email and solved the problem the next day and my material was waiting for me at my local post office. Great Customer service from my fabric.
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Answer by myfabrics.co.uk
22 Apr 2024
Thank you for taking the time to leave such a great review! Your satisfaction with our products and service is our top priority. We look forward to hearing from you again soon!
VS
Vibeke S.
Deal, Kent
20 Apr 2024
 Verified review

Outstanding service and products

The service and products from this supplier are outstanding. If only all online companies were this good
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Answer by myfabrics.co.uk
22 Apr 2024
Thank you for taking the time to leave such a great review! Your satisfaction with our products and service is our top priority. We look forward to hearing from you again soon!
3 May 2024
 Verified review
Excellent shop - they always ship orders quickly and keep the customer well informed.
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Answer by myfabrics.co.uk
12 days ago
Dear Customer, Thank you very much indeed for taking the time to submit such a fantastic review! Your satisfaction with both our products and service will always remain our top priority. We very much look forward to hearing from you quite soon!
12 days ago
 Verified review
The limit on the value of an order prevents me awarding 5 stars
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Answer by myfabrics.co.uk
12 days ago
Dear Customer, Many thanks for the review. MyFabrics.co.uk delivers from Germany to the United Kingdom, as well as many other European markets, and this fact is clearly communicated in our Terms & Conditions, which must be agreed to when making a purchase on our website. We apologise for any inconvenience.
5 days ago
 Verified review
Good range and choice of fabrics for all purposes
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Answer by myfabrics.co.uk
5 days ago
Dear Customer, Thank you very much indeed for taking the time to submit such a fantastic review! Your satisfaction with both our products and service will always remain our top priority. We very much look forward to hearing from you quite soon!
25 Apr 2024
 Verified review
Always good quality fabric and great service
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Answer by myfabrics.co.uk
26 Apr 2024
Dear Customer, Thank you very much indeed for taking the time to submit such a fantastic review! Your satisfaction with both our products and service will always remain our top priority. We very much look forward to hearing from you quite soon!
18 Apr 2024
 Verified review
Very good material with a pleasant design
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Answer by myfabrics.co.uk
18 Apr 2024
Dear Customer, Thank you very much indeed for taking the time to submit such a fantastic review! Your satisfaction with both our products and service will always remain our top priority. We very much look forward to hearing from you quite soon!
7 days ago
 Verified review
Easy to order. Fast delivery
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Answer by myfabrics.co.uk
5 days ago
Dear Customer, Thank you very much indeed for taking the time to submit such a fantastic review! Your satisfaction with both our products and service will always remain our top priority. We very much look forward to hearing from you quite soon!
7 days ago
 Verified review

Lovely fabrics and good service..

Loved the fabrics I ordered.
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Answer by myfabrics.co.uk
5 days ago
Dear Customer, Thank you very much indeed for taking the time to submit such a fantastic review! Your satisfaction with both our products and service will always remain our top priority. We very much look forward to hearing from you quite soon!
18 hours ago
 Verified review
Good quality. Good colours
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Answer by myfabrics.co.uk
4 hours ago
Dear Customer, Thank you very much indeed for taking the time to submit such a fantastic review! Your satisfaction with both our products and service will always remain our top priority. We very much look forward to hearing from you quite soon!
25 Apr 2024
 Verified review
All was easy
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4 days ago
 Verified review
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6 days ago
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7 days ago
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7 days ago
 Verified review
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JW
Jane W.
Southampton
3 May 2024
 Verified review
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1 May 2024
 Verified review
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28 Apr 2024
 Verified review
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5 days ago
 Verified review

Why so long just for a sample?

Be transparent on website and communicate time frames on delivery fairly. I didn't even know my sample was coming from abroad. By the time I got it, the fabric I was checking was sold out!
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Answer by myfabrics.co.uk
5 days ago
Dear Customer, Thank you very much indeed for taking the time to submit this review. We are utterly sorry to read about the issue with your order. Please contact us at support@myfabrics.co.uk so that we can look into the matter more closely.
3 Apr 2024
 Verified review
Love this shop. Fabrics have always been lovely and delivery is quick.
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Answer by myfabrics.co.uk
3 Apr 2024
Hi! Thank you very much. It"s great to hear that you are satisfied with our products and delivery time.