myfabrics.co.ukReviews:
126 reviews in the last 12 months7,415 total reviews
Excellent
TrustmarkValid
Top positive review
2 Dec 2023
Verified review
The fabric I ordered is of excellent quality - in fact, better than I anticipated! - and although I had to wait a while for it (as, contrary to the url, the company is based in Germany) it was worth the wait. I was also kept informed of the progress of my order.
This is not the first time I have used My Fabrics, and it won’t be the last.
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Top negative review
24 Nov 2023
Verified review
Very slow dispatch -2 weeks from order, and over a week for delivery mean I will not be using this website again. Fabric was of good quality and true to description.
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Reviews for myfabrics.co.uk
12 days ago
Verified review
I had problems with my delivery and DHL information were in German and their customer service were unhelpful. However I then contacted the company direct and they immediately answered my email and solved the problem the next day and my material was waiting for me at my local post office. Great Customer service from my fabric.
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Answer by myfabrics.co.uk
10 days ago
Thank you for taking the time to leave such a great review! Your satisfaction with our products and service is our top priority. We look forward to hearing from you again soon!
8 days ago
Verified review
All was easy
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14 Apr 2024
Verified review
Samples never received. Chased but nothing
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Answer by myfabrics.co.uk
15 Apr 2024
Dear Customer, Thank you very much indeed for taking the time to submit this review. We are utterly sorry to read about the issue with your order. Please contact us at support@myfabrics.co.uk so that we can look into the matter more closely.
31 Mar 2024
Verified review
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8 Mar 2024
Verified review
They sent the fabric to the wrong address 3 times.
I parcel went back to Germany. The worst delivery experience I have ever had
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Answer by myfabrics.co.uk
8 Mar 2024
Thanks for your review. You have updated the shipping address thrice after the order has left the warehouse. Please check your shipping address details when placing an order. Many thanks!
7 Mar 2024
Verified review
Very happy with my purchase, delivery was longer than I expected but I'm happy overall
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Answer by myfabrics.co.uk
8 Mar 2024
Dear Customer, Thank you very much indeed for taking the time to submit such a great review! Your satisfaction with both our products and service will always remain our top priority. We very much look forward to hearing from you quite soon!
24 Feb 2024
Verified review
Good service and delivery. Excellent quality
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Answer by myfabrics.co.uk
26 Feb 2024
Dear Customer, Thank you very much indeed for taking the time to submit such a fantastic review! Your satisfaction with both our products and service will always remain our top priority. We very much look forward to hearing from you quite soon!
9 Feb 2024
Verified review
Delivery times are unacceptable - it’s taking far too long for my fabric orders to arrive. I will seriously have to reconsider whether to buy from you again.
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Answer by myfabrics.co.uk
9 Feb 2024
Dear Customer, Thank you very much indeed for taking the time to submit this review. Your satisfaction with both our products and service will always remain our top priority. We are hard at work to further reduce our delivery times to the UK and ensure high service standards on the part of our carrier at all times. We very much look forward to hearing from you quite soon!
9 Jan 2024
Verified review
Ordered 2 different colours but only one arrived as out of stock but no pre email explaining this
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Answer by myfabrics.co.uk
9 Jan 2024
Dear customer, Thank you very much indeed for taking the time to submit this review. We are utterly sorry to read about the issue with your order. Please contact us at support@myfabrics.co.uk so that we can look into the matter more closely.
13 Dec 2023
Verified review
Prompt response of the customer…
The customer service response was prompt, but unfortunately, it only helped in parts.
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Answer by myfabrics.co.uk
14 Dec 2023
Dear Customer, Thank you very much indeed for taking the time to submit this review. We are utterly sorry to read about the issue with your order. Please contact us at support@myfabrics.co.uk so that we can look into the matter more closely.
7 Nov 2023
Verified review
Great
Lovely fabrics, good priced, but difficult to find what you want.
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Answer by myfabrics.co.uk
7 Nov 2023
Dear Customer, Thank you very much indeed for taking the time to submit such a great review! Your satisfaction with both our products and service will always remain our top priority. We very much look forward to hearing from you quite soon!
1 Jul 2023
Verified review
Good value but didn’t mention it had EU plug
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Answer by myfabrics.co.uk
3 Jul 2023
Dear Customer, Thank you very much indeed for taking the time to submit this review. We are utterly sorry to read that you are not satisfied with your order. Please contact us at support@myfabrics.co.uk so that we can look into the matter more closely.
19 May 2023
Verified review
Great fabric and a super price A+
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Answer by myfabrics.co.uk
22 May 2023
Dear Customer, Thank you very much indeed for taking the time to submit such a fantastic review! Your satisfaction with both our products and service will always remain our top priority. We very much look forward to hearing from you quite soon!
AC
annabel c.
athens
20 Aug 2023
Verified review
I just prefer a faster delivery
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Answer by myfabrics.co.uk
21 Aug 2023
Dear Customer, Thank you very much indeed for taking the time to submit such a great review! Your satisfaction with both our products and service will always remain our top priority. We are hard at work to further reduce our delivery times to the UK and ensure high service standards on the part of our carrier at all times. We very much look forward to hearing from you quite soon!
DW
Denise W.
Essex
2 Dec 2023
Verified review
Quality products.
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Answer by myfabrics.co.uk
4 Dec 2023
Dear Customer, Thank you very much indeed for taking the time to submit such a fantastic review! Your satisfaction with both our products and service will always remain our top priority. We very much look forward to hearing from you quite soon!
AB
A nn B B.
Kent
25 Oct 2023
Verified review
speedup delivery
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Answer by myfabrics.co.uk
25 Oct 2023
Dear Customer, Thank you very much indeed for taking the time to submit such a great review! Your satisfaction with both our products and service will always remain our top priority. We are hard at work to further reduce our delivery times to the UK and ensure high service standards on the part of our carrier at all times. We very much look forward to hearing from you quite soon!
19 Sept 2023
Verified review
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3 Jul 2023
Verified review
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Answer by myfabrics.co.uk
3 Jul 2023
Dear Customer, Thank you very much indeed for taking the time to submit such a fantastic review! Your satisfaction with both our products and service will always remain our top priority. We very much look forward to hearing from you quite soon!
24 Nov 2023
Verified review
Very slow dispatch -2 weeks from order, and over a week for delivery mean I will not be using this website again. Fabric was of good quality and true to description.
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Answer by myfabrics.co.uk
25 Nov 2023
Dear Customer, Thank you very much indeed for taking the time to submit such a great review! Your satisfaction with both our products and service will always remain our top priority. We are hard at work to further reduce our delivery times to the UK and ensure high service standards on the part of our carrier at all times. We very much look forward to hearing from you quite soon!
27 Nov 2023
Verified review
I assumed I was buying a British product and it turns out is was being shipped to me from abroad. There was no mention of this when purchasing
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Answer by myfabrics.co.uk
28 Nov 2023
Thanks for your review. MyFabrics.co.uk delivers from Germany to the United Kingdom, as well as many other European markets, and this fact is clearly communicated in our Terms & Conditions, which must be agreed to when making a purchase on our website.