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Top positive review
2 Dec 2023
Verified review
The fabric I ordered is of excellent quality - in fact, better than I anticipated! - and although I had to wait a while for it (as, contrary to the url, the company is based in Germany) it was worth the wait. I was also kept informed of the progress of my order.
This is not the first time I have used My Fabrics, and it won’t be the last.
Very slow dispatch -2 weeks from order, and over a week for delivery mean I will not be using this website again. Fabric was of good quality and true to description.
Dear Customer, Thank you very much indeed for taking the time to submit such a fantastic review! Your satisfaction with both our products and service will always remain our top priority. We very much look forward to hearing from you quite soon!
10 May 2024
Verified review
Lovely fabrics and good service..
Loved the fabrics I ordered.
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Answer by myfabrics.co.uk
13 May 2024
Dear Customer, Thank you very much indeed for taking the time to submit such a fantastic review! Your satisfaction with both our products and service will always remain our top priority. We very much look forward to hearing from you quite soon!
Be transparent on website and communicate time frames on delivery fairly.
I didn't even know my sample was coming from abroad.
By the time I got it, the fabric I was checking was sold out!
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Answer by myfabrics.co.uk
13 May 2024
Dear Customer, Thank you very much indeed for taking the time to submit this review. We are utterly sorry to read about the issue with your order. Please contact us at support@myfabrics.co.uk so that we can look into the matter more closely.
14 Apr 2024
Verified review
Samples never received. Chased but nothing
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Answer by myfabrics.co.uk
15 Apr 2024
Dear Customer, Thank you very much indeed for taking the time to submit this review. We are utterly sorry to read about the issue with your order. Please contact us at support@myfabrics.co.uk so that we can look into the matter more closely.
17 Mar 2024
Verified review
Fabric exactly what I wanted, just a shame I couldn’t buy all at once, as cost was higher than allowed?. Thankfullly I had already worked out in 2 parts! Then couldn’t pay with credit card and had to use PayPal which uses said credit card?? Very frustrating trying to purchase
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Answer by myfabrics.co.uk
18 Mar 2024
Dear Customer, Thank you very much indeed for taking the time to submit this review. We are utterly sorry to read about the issue with your order. Please contact us at support@myfabrics.co.uk so that we can look into the matter more closely.
3 Apr 2024
Verified review
Love this shop. Fabrics have always been lovely and delivery is quick.
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Answer by myfabrics.co.uk
3 Apr 2024
Hi! Thank you very much. It"s great to hear that you are satisfied with our products and delivery time.
19 Mar 2024
Verified review
Easy to obtain samples and fast shipment when I placed the order.
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Answer by myfabrics.co.uk
19 Mar 2024
Dear Customer, Thank you very much indeed for taking the time to submit such a fantastic review! Your satisfaction with both our products and service will always remain our top priority. We very much look forward to hearing from you quite soon!
11 Apr 2024
Verified review
Excellent quality and good prices.
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Answer by myfabrics.co.uk
11 Apr 2024
Dear Customer, Thank you very much indeed for taking the time to submit such a fantastic review! Your satisfaction with both our products and service will always remain our top priority. We very much look forward to hearing from you quite soon!
28 Mar 2024
Verified review
Beautiful fabric promptly delivered
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Answer by myfabrics.co.uk
2 Apr 2024
Dear Customer, Thank you very much indeed for taking the time to submit such a fantastic review! Your satisfaction with both our products and service will always remain our top priority. We very much look forward to hearing from you quite soon!