shop.resmed.com/GB/en/Reviews:
379 reviews in the last 12 months1,026 total reviews
Excellent
TrustmarkValid
Top positive review
23 Jan 2024
Verified review
Always quick & easy service.
Customer services have always got back to me quickly.
The VAT exemption box could do with being larger & more obvious, I’m partially sighted & find this part difficult.
I do feel like it’s all a little expensive, £70 for 3 masks which are advised to be replaced monthly, but this seems to be the way with all medical products, be it Resmed or any other medical company.
In all though, very good & easy service.
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Top negative review
22 Jun 2023
Verified review
I tried to start a Return of 1 of the items I ordered.
1) I went on the ResMed website, cannot complete the process due to error message.
2) I called ResMed to Resolve issue. They also say that they cannot start return due to System issue.
3) Audrey from ResMed promised to call me the next day (yesterday) with a Solution. No call or communication whatsoever!!
I think they are playing for time
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Reviews for shop.resmed.com/GB/en/
31 Jul 2023
Verified review
Easy to use site and deliveries arrive exactly as scheduled
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30 Jul 2023
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26 Jul 2023
Verified review
Easy web site, good delivery times.
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23 Jul 2023
Verified review
A five star company
Every time I use the site it is easy to navigate. If I have to telephone the company for assistance they are extremely efficient, polite, kind and respectful and very caring. All items I order arrive safely and securely packaged and in the time frame they say. A five star company.
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23 Jul 2023
Verified review
Very fast delivery and reasonable price for a necessary item.
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23 Jul 2023
Verified review
Fast, quick, accurate
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19 Jul 2023
Verified review
Easy to order mask is a great improvement with regards to my use of the devise
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17 Jul 2023
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16 Jul 2023
Verified review
Mask
Nothing
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CA
Colin A.
March
14 Jul 2023
Verified review
Excellent Service
Nothing. I ordered and it arrived very quickly, within days. Very good service.
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14 Jul 2023
Verified review
Good service as normal
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13 Jul 2023
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12 Jul 2023
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12 Jul 2023
Verified review
ResMed is an excellent online shop
ResMed delivered exactly as described, well on time and very well packaged. The postage and delivery method are ideal for high -cost items. The customer service is very helpful indeed (via email).
Standards and professsionalism are very high.
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AM
Angus M.
Barrhead
11 Jul 2023
Verified review
Good stock levels. Very fast service. Very highly recommended.
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7 Jul 2023
Verified review
Ok
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7 Jul 2023
Verified review
Very quick delivery of my new mask as I required a spare one to take on holiday.
Will definitely use them again.
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5 Jul 2023
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4 Jul 2023
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Always fast delivery
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4 Jul 2023
Verified review
Easy to order prompt delivery
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