shop.resmed.com/GB/en/- Logo - reviews

shop.resmed.com/GB/en/
Reviews:

379 reviews in the last 12 months1,026 total reviews  

4.75
Excellent

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Top positive review

23 Jan 2024
 Verified review
Always quick & easy service. Customer services have always got back to me quickly. The VAT exemption box could do with being larger & more obvious, I’m partially sighted & find this part difficult. I do feel like it’s all a little expensive, £70 for 3 masks which are advised to be replaced monthly, but this seems to be the way with all medical products, be it Resmed or any other medical company. In all though, very good & easy service.
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Top negative review

22 Jun 2023
 Verified review
I tried to start a Return of 1 of the items I ordered. 1) I went on the ResMed website, cannot complete the process due to error message. 2) I called ResMed to Resolve issue. They also say that they cannot start return due to System issue. 3) Audrey from ResMed promised to call me the next day (yesterday) with a Solution. No call or communication whatsoever!! I think they are playing for time
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Reviews for shop.resmed.com/GB/en/

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CG
Connor G.
Preston
22 Sept 2023
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19 Sept 2023
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I struggled with the online order so rang the helpline who were able to confirm that I had nearly completed an online purchase (for the right accessories for my machine) so at least had the confidence to complete the transaction which arrived promptly.
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19 Sept 2023
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Reliable service and prompt delivery
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18 Sept 2023
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Excellent, quality products never fail me.
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15 Sept 2023
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15 Sept 2023
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11 Sept 2023
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Very quick delivery - I was very impressed.
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10 Sept 2023
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Efficient
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10 Sept 2023
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9 Sept 2023
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Does what it says on the tin

Delivered on schedule and in good condition
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8 Sept 2023
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Res Med Accessory

Fast delivery, accurate description.
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7 Sept 2023
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7 Sept 2023
 Verified review
Have used Resmed a couple of times now. Am quite new to CPAP & had a question which was replied to within 24 hours & once I’d made an order both orders arrived within the said timescale, the only thing which would improve is if the memory foam masks, which need replacing fairly regularly were a little cheaper, they’re not supplied on the NHS for this reason, that they have a short lifespan & because of cost.
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7 Sept 2023
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Excellent service
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6 Sept 2023
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5 Sept 2023
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Easy to order, fast delivery. Thank you!
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CW
4 Sept 2023
 Verified review
Easy to order what you need and then a fast delivery.
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29 Aug 2023
 Verified review
At this time I don’t think there is anything to improve the service
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28 Aug 2023
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26 Aug 2023
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Great service
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