shop.resmed.com/GB/en/Reviews:
373 reviews in the last 12 months1,009 total reviews
Excellent
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Top positive review
23 Jan 2024
Verified review
Always quick & easy service.
Customer services have always got back to me quickly.
The VAT exemption box could do with being larger & more obvious, I’m partially sighted & find this part difficult.
I do feel like it’s all a little expensive, £70 for 3 masks which are advised to be replaced monthly, but this seems to be the way with all medical products, be it Resmed or any other medical company.
In all though, very good & easy service.
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Top negative review
22 Jun 2023
Verified review
I tried to start a Return of 1 of the items I ordered.
1) I went on the ResMed website, cannot complete the process due to error message.
2) I called ResMed to Resolve issue. They also say that they cannot start return due to System issue.
3) Audrey from ResMed promised to call me the next day (yesterday) with a Solution. No call or communication whatsoever!!
I think they are playing for time
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Reviews for shop.resmed.com/GB/en/
8 days ago
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23 Apr 2024
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18 Apr 2024
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17 Apr 2024
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15 Apr 2024
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JB
john b.
Hunstanton
14 Apr 2024
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11 Apr 2024
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9 Apr 2024
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8 Apr 2024
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6 Apr 2024
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5 days ago
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Couldn't find d the article in the online shop till I googled the product.
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4 days ago
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Expensive and slow
Expensive for a product that doesn’t work and slow delivery for the charge
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8 Apr 2024
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Delivery Ok but I thought a bit slow.
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2 Apr 2024
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Easy to deal with
I ordered incorrectly but the company made returning the item easy an I received a full refund. I was then able to order correctly and received my order in good order and in good time.
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5 Apr 2024
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Fantastic quality items as well as great service. The website is so easy to use with everything to do with cpap equipment.
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JB
john b.
Hunstanton
22 Mar 2024
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Order three AirFit masks on Wednesday; they arrived on Friday. 5* Service. Thank you ResMed.
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28 Mar 2024
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Quick response and very helpful when making telephonic enquiries. A pleasure to deal with.
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2 Apr 2024
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Quality supplier.
Always delivers on time & always helpful on the phone. Can't fault them
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25 Mar 2024
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Well packaged got delivered quicker than expected, excellent service
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30 Mar 2024
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Great product delivered on time. What more could you ask for.
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