shop.resmed.com/GB/en/Reviews:
379 reviews in the last 12 months1,026 total reviews
Excellent
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Top positive review
23 Jan 2024
Verified review
Always quick & easy service.
Customer services have always got back to me quickly.
The VAT exemption box could do with being larger & more obvious, I’m partially sighted & find this part difficult.
I do feel like it’s all a little expensive, £70 for 3 masks which are advised to be replaced monthly, but this seems to be the way with all medical products, be it Resmed or any other medical company.
In all though, very good & easy service.
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Top negative review
22 Jun 2023
Verified review
I tried to start a Return of 1 of the items I ordered.
1) I went on the ResMed website, cannot complete the process due to error message.
2) I called ResMed to Resolve issue. They also say that they cannot start return due to System issue.
3) Audrey from ResMed promised to call me the next day (yesterday) with a Solution. No call or communication whatsoever!!
I think they are playing for time
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Reviews for shop.resmed.com/GB/en/
9 Oct 2023
Verified review
First class service
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9 Oct 2023
Verified review
On the whole a good experience.The despatch time is still slow. Notification of delivery was late in day. Unfortunately we were away at the time and despite not advising parcel to be left delivery was left on doorstep.
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8 Oct 2023
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6 Oct 2023
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3 Oct 2023
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Prompt service
Orders are fulfilled in a timely manner and arrive when stated suitability packaged to prevent damage
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2 Oct 2023
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Excellent service quality of goods and speedy delivery
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2 Oct 2023
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30 Sept 2023
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Great quality product
Love the fact that there is so much information about products and size charts
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28 Sept 2023
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27 Sept 2023
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23 Sept 2023
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Great service
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CG
Connor G.
Preston
22 Sept 2023
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19 Sept 2023
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I struggled with the online order so rang the helpline who were able to confirm that I had nearly completed an online purchase (for the right accessories for my machine) so at least had the confidence to complete the transaction which arrived promptly.
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19 Sept 2023
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Reliable service and prompt delivery
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18 Sept 2023
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Excellent, quality products never fail me.
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15 Sept 2023
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15 Sept 2023
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11 Sept 2023
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Very quick delivery - I was very impressed.
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10 Sept 2023
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Efficient
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10 Sept 2023
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