shop.resmed.com/GB/en/Reviews:
373 reviews in the last 12 months1,008 total reviews
Excellent
TrustmarkValid
Top positive review
23 Jan 2024
Verified review
Always quick & easy service.
Customer services have always got back to me quickly.
The VAT exemption box could do with being larger & more obvious, I’m partially sighted & find this part difficult.
I do feel like it’s all a little expensive, £70 for 3 masks which are advised to be replaced monthly, but this seems to be the way with all medical products, be it Resmed or any other medical company.
In all though, very good & easy service.
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Top negative review
22 Jun 2023
Verified review
I tried to start a Return of 1 of the items I ordered.
1) I went on the ResMed website, cannot complete the process due to error message.
2) I called ResMed to Resolve issue. They also say that they cannot start return due to System issue.
3) Audrey from ResMed promised to call me the next day (yesterday) with a Solution. No call or communication whatsoever!!
I think they are playing for time
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Reviews for shop.resmed.com/GB/en/
15 Oct 2023
Verified review
Make them a bit cheaper as I cannot use the silicon ones have to buy the foams ones and only on pension and find them a bit expensive but love the foam ones
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9 Aug 2023
Verified review
When I spoke to them on the phone they were very helpful and although the timescale for needing the item was tight it arrived in the post in good time.
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13 May 2023
Verified review
I’ve been using Cpap for several years. I find Resmed products available should I need anything I can get them and at a very competitive price
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6 Sept 2023
Verified review
ResMed filters were delivered within a few days - does ResMed offer an ozone-based cleaning apparatus for mask, tube and machine?
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28 May 2023
Verified review
Whilst the service is great the humidifier tanks always strat leaking after about 18 months as the plastic used starts to crack.
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16 May 2023
Verified review
Excellent service as usual
I placed an order for some more Humidx filters for my face mask. The ordering process was very easy and delivery was very quick.
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4 Dec 2023
Verified review
professional company
received my order within 3 days.been ordering from resmed for a few years and found them very helpful when i have a problem
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22 May 2023
Verified review
Easy to navigate the website and order what I needed. Goods were despatched quickly and arrived safely. Thank you.
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7 Jul 2023
Verified review
Very quick delivery of my new mask as I required a spare one to take on holiday.
Will definitely use them again.
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AA
Anupam A.
Watford
23 Jun 2023
Verified review
True Value for Money…. For Life
My trusted stop for everything related to my sleep apnea. Quick, easy, value for money and super fast shipment.
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22 Jun 2023
Verified review
Jus the concept of Trusted shops who behave fairly and have reachable customers service. No haggle exchanges
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11 Jun 2023
Verified review
easy to order, easy to search website for goods, trusted shop, trusted products (i.e. not cheap immitations)
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23 Nov 2023
Verified review
Chin strap
It was a chin strap. It fits but on some nights it moves forward or back on top of my head and comes loose
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3 Oct 2023
Verified review
Prompt service
Orders are fulfilled in a timely manner and arrive when stated suitability packaged to prevent damage
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3 Aug 2023
Verified review
Excellent site. Every item was described clearly and my order was as described. Thank you very much.
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2 Jun 2023
Verified review
Quick and easy to order and low prices direct from the manufacturer. Speedy low cost delivery too.
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21 Jun 2023
Verified review
Five star service
Very easy to navigate and shop online. Easy transaction, super fast delivery… Highly recommended…
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29 Dec 2023
Verified review
Delivered promptly, maybe a loyalty scheme could be introduced .
Masks very comfortable
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14 Nov 2023
Verified review
Good company
Easy to reach, good advice, nice people, not looking to gouge you, reliable delivery.
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25 Dec 2023
Verified review
Whats to improve? Nothing!
Website is easy to use, they deliver promptly, so I cannot suggest any improvements.
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