Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
23 Jan 2024
Verified review
Always quick & easy service.
Customer services have always got back to me quickly.
The VAT exemption box could do with being larger & more obvious, I’m partially sighted & find this part difficult.
I do feel like it’s all a little expensive, £70 for 3 masks which are advised to be replaced monthly, but this seems to be the way with all medical products, be it Resmed or any other medical company.
In all though, very good & easy service.
I tried to start a Return of 1 of the items I ordered.
1) I went on the ResMed website, cannot complete the process due to error message.
2) I called ResMed to Resolve issue. They also say that they cannot start return due to System issue.
3) Audrey from ResMed promised to call me the next day (yesterday) with a Solution. No call or communication whatsoever!!
I think they are playing for time
Always prompt delivery even though they warn of possible delays.
Report review
16 May 2023
Verified review
Excellent Service
My partners CPAP broke so he couldn't sleep. We ordered a replacement which arrived the next day. Thanks to Audrey, customer support for helping to speed up delivery. Thank you!
Report review
16 May 2023
Verified review
Excellent service as usual
I placed an order for some more Humidx filters for my face mask. The ordering process was very easy and delivery was very quick.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.