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Top positive review
23 Jan 2024
Verified review
Always quick & easy service.
Customer services have always got back to me quickly.
The VAT exemption box could do with being larger & more obvious, I’m partially sighted & find this part difficult.
I do feel like it’s all a little expensive, £70 for 3 masks which are advised to be replaced monthly, but this seems to be the way with all medical products, be it Resmed or any other medical company.
In all though, very good & easy service.
I tried to start a Return of 1 of the items I ordered.
1) I went on the ResMed website, cannot complete the process due to error message.
2) I called ResMed to Resolve issue. They also say that they cannot start return due to System issue.
3) Audrey from ResMed promised to call me the next day (yesterday) with a Solution. No call or communication whatsoever!!
I think they are playing for time
Well I needed the nose card prior to purchasing my last mask.
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23 Oct 2023
Verified review
Not very quick delivery but otherwise ok.
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11 Aug 2023
Verified review
Fast response to request for a new mask.
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28 Nov 2023
Verified review
Fast and efficient delivery
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22 May 2023
Verified review
Quick and fair response.
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2 Jan 2024
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25 Dec 2023
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25 Nov 2023
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28 Sept 2023
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8 Sept 2023
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27 Aug 2023
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16 Aug 2023
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19 Jun 2023
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22 Jun 2023
Verified review
Dirty Tricks Delaying Accepting Returns!!
I tried to start a Return of 1 of the items I ordered.
1) I went on the ResMed website, cannot complete the process due to error message.
2) I called ResMed to Resolve issue. They also say that they cannot start return due to System issue.
3) Audrey from ResMed promised to call me the next day (yesterday) with a Solution. No call or communication whatsoever!!
I think they are playing for time
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1 Aug 2023
Verified review
RedMed is phenomenally overpriced (I know how much it costs to manufacture that stuff) and are simply taking advantage of ill people who have no other option.
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7 Sept 2023
Verified review
Refused registration of my Airmini obtained abroad
Wanted to register my Airmini bought when abroad and refused by ResMed. Complained and no reply
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8 Sept 2023
Verified review
It took far too long to arrive and the packaging was outrageous!
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3 Apr 2024
Verified review
I am still waiting for a Delivery how can i rate it
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Answer by shop.resmed.com/GB/en/
5 Apr 2024
Please accept our apologies for the delay in you receiving your order.
Our recent promotion was extremely popular and this has resulted in some orders taking a little longer than usual to process. We can see your order has now been delivered however if you need any further assistance please contact us at patient-uk@resmed.com
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
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