shop.resmed.com/GB/en/Reviews:
364 reviews in the last 12 months997 total reviews
Excellent
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Top positive review
23 Jan 2024
Verified review
Always quick & easy service.
Customer services have always got back to me quickly.
The VAT exemption box could do with being larger & more obvious, I’m partially sighted & find this part difficult.
I do feel like it’s all a little expensive, £70 for 3 masks which are advised to be replaced monthly, but this seems to be the way with all medical products, be it Resmed or any other medical company.
In all though, very good & easy service.
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Top negative review
22 Jun 2023
Verified review
I tried to start a Return of 1 of the items I ordered.
1) I went on the ResMed website, cannot complete the process due to error message.
2) I called ResMed to Resolve issue. They also say that they cannot start return due to System issue.
3) Audrey from ResMed promised to call me the next day (yesterday) with a Solution. No call or communication whatsoever!!
I think they are playing for time
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Reviews for shop.resmed.com/GB/en/
8 Apr 2024
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7 Apr 2024
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Very Slow delivery but product is very good quality.
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7 Apr 2024
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Very expensive
Very very very expensive
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6 Apr 2024
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6 Apr 2024
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Can be trusted !!
Item’s as described and well packaged - I dropped one star for the delivery period of one week
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6 Apr 2024
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5 Apr 2024
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5 Apr 2024
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5 Apr 2024
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Audrey - on the phone was very patient
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5 Apr 2024
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5 Apr 2024
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Fantastic quality items as well as great service. The website is so easy to use with everything to do with cpap equipment.
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NM
Neil M.
Bridgwater
5 Apr 2024
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Catherine M.
Glasgow
5 Apr 2024
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Easy
From the comfort of my own home I could choose the part I wanted. I would have preferred someone to reassure me that I was buying the right part in person but we are where we are. 6 days later the part arrived in a discrete box and properly packaged.
I had ordered the compatible Climate Line. It is excellent and I wish I had done it ages ago, but I was anxious I would order the wrong part.
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4 Apr 2024
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3 Apr 2024
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Smooth easy ordering. Good price. Happy with service
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3 Apr 2024
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2 Apr 2024
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Trusted products, well made and packaged
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2 Apr 2024
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The order was quick and easy to do, and on time.
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2 Apr 2024
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Easy to deal with
I ordered incorrectly but the company made returning the item easy an I received a full refund. I was then able to order correctly and received my order in good order and in good time.
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2 Apr 2024
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Excellent products with excellent customer service.
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