shop.resmed.com/GB/en/Reviews:
373 reviews in the last 12 months1,008 total reviews
Excellent
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Top positive review
23 Jan 2024
Verified review
Always quick & easy service.
Customer services have always got back to me quickly.
The VAT exemption box could do with being larger & more obvious, I’m partially sighted & find this part difficult.
I do feel like it’s all a little expensive, £70 for 3 masks which are advised to be replaced monthly, but this seems to be the way with all medical products, be it Resmed or any other medical company.
In all though, very good & easy service.
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Top negative review
22 Jun 2023
Verified review
I tried to start a Return of 1 of the items I ordered.
1) I went on the ResMed website, cannot complete the process due to error message.
2) I called ResMed to Resolve issue. They also say that they cannot start return due to System issue.
3) Audrey from ResMed promised to call me the next day (yesterday) with a Solution. No call or communication whatsoever!!
I think they are playing for time
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Reviews for shop.resmed.com/GB/en/
21 Nov 2023
Verified review
Excellent
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20 Nov 2023
Verified review
Prompt dispatch. Product as described. Will buy from them again
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19 Nov 2023
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Deliveries are quick and the products excellent.
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18 Nov 2023
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Great service
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17 Nov 2023
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16 Nov 2023
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Well I needed the nose card prior to purchasing my last mask.
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16 Nov 2023
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Stock and item ia in my hands
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16 Nov 2023
Verified review
speedy response excellent packing
speedy response, excellent
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16 Nov 2023
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Delivery was much quicker than expected, packaging was very good. My only concern is the 14 day return policy as I am still waiting for my hospital appointment to set up my equipment and check mask is correct. This is all new to me
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14 Nov 2023
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Good company
Easy to reach, good advice, nice people, not looking to gouge you, reliable delivery.
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KC
Katherine C.
London
13 Nov 2023
Verified review
Their response to the failed delivery of my order was immediate and very helpful.
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13 Nov 2023
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Ease of website. Efficient service.
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11 Nov 2023
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Great quality goods. Delivered in good time *****
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7 Nov 2023
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Good quality at a good price.
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6 Nov 2023
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Easy to order quick service
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5 Nov 2023
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5 Nov 2023
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5 Nov 2023
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Great all round Company to deal with
Delivery, packaging and communications all excellent. Very competitive price wise. This is the first time I have ordered with this Company and will have no hesitation to do so in the futire
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4 Nov 2023
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Always an excellent service. Very helpful advice, if asked for, is always offered. Their products are also excellent. ResMed are a vital lifeline for me in treating my sleep apnoea - thank you!
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3 Nov 2023
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