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Top positive review
23 Jan 2024
Verified review
Always quick & easy service.
Customer services have always got back to me quickly.
The VAT exemption box could do with being larger & more obvious, I’m partially sighted & find this part difficult.
I do feel like it’s all a little expensive, £70 for 3 masks which are advised to be replaced monthly, but this seems to be the way with all medical products, be it Resmed or any other medical company.
In all though, very good & easy service.
I tried to start a Return of 1 of the items I ordered.
1) I went on the ResMed website, cannot complete the process due to error message.
2) I called ResMed to Resolve issue. They also say that they cannot start return due to System issue.
3) Audrey from ResMed promised to call me the next day (yesterday) with a Solution. No call or communication whatsoever!!
I think they are playing for time
The mask is very comfortable, the quality is at the highest level, if the price were lower it would be much better.
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9 Apr 2024
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Good quality, quick dispatch, well packed
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9 Apr 2024
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Good product well packed and presented
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9 Apr 2024
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9 Apr 2024
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Reliable source for spares for my cpap treatment. Delivery could be a bit quicker but all in all very god service
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8 Apr 2024
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Delivery took 15 days to arrive, I believe that you should charge a Delivery Fee when it takes this amount of time to arrive. No matter the reasons.
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8 Apr 2024
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Delivery Ok but I thought a bit slow.
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8 Apr 2024
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7 Apr 2024
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Very Slow delivery but product is very good quality.
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7 Apr 2024
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Very expensive
Very very very expensive
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6 Apr 2024
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5 Apr 2024
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5 Apr 2024
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5 Apr 2024
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Audrey - on the phone was very patient
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5 Apr 2024
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Item in stock, slow delivery
Although item was in stock, it took nearly a fortnight to arrive.
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5 Apr 2024
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5 Apr 2024
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Still don't receive
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5 Apr 2024
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Fantastic quality items as well as great service. The website is so easy to use with everything to do with cpap equipment.
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5 Apr 2024
Verified review
It takes too long for delivery.
An order I placed 14 days ago has yet to be delivered.
No information or updates on the status were provided until I contacted the company to chase it up.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
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