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Top positive review
4 Dec 2023
Verified review
I love the choice. I went for the Twist Green which is really smashing. We've had funand games laying the tiles. I think i would definately use a different adhesive to the water_based "Wakol" - have had a few "lifts"-mi just don't feel it is adequate for me to lay these well using that. We noticed the tiles shifted on drying, the joins have opened up a bit , but i am not going to drive myself mad over that, rather i have flooded those areas with the varnish/sealer. That goes on nicely and gives a good tough finish. Overall i am pleased and they look lovely. I have a lot to learn obviously, but all in all, i am happy. Thankyou
I found it difficult to discover info about the tiles from the website, though on the phone they were more helpful. Delivery was a big problem, as their chosen deliverers wouldn't give a time slot, then didn't ring the bell, so I stayed in all day waiting for something already left on my doorstep at midday. Bricoflor operator was indifferent to this - "not my business".
Good service, helpful advice, and pleased with cork tile choice delivered on time
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16 Nov 2023
Verified review
great communication, fantastic product.
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11 Nov 2023
Verified review
Great service and easy to order and fast delivery
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7 Nov 2023
Verified review
Quick delivery
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1 Nov 2023
Verified review
Very good customer service through both the ordering and delivery process.
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Answer by BRICOFLOR
2 Nov 2023
Dear valued customer,
Thank you so much for your kind words and for choosing our service! We're thrilled to hear that you had a great experience with us. We truly appreciate your support.
30 Oct 2023
Verified review
Very polite and engaging on phone
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Answer by BRICOFLOR
2 Nov 2023
Dear valued customer, we're thrilled that you're enjoying our service! Thank you for your kind words and for choosing our product. Your satisfaction is our goal, and we're here to assist you whenever needed. We look forward to helping you again in the future!
27 Oct 2023
Verified review
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Answer by BRICOFLOR
2 Nov 2023
Dear valued customer, thank you for leaving your star rating! We appreciate your support and are delighted to see that you had a positive experience with us. If you ever have any feedback or questions, please feel free to reach out.
26 Oct 2023
Verified review
Efficient Customer Service
I appreciated that customer service dealt with a query regarding import duty with speed and efficiency.
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Answer by BRICOFLOR
2 Nov 2023
Dear valued customer, we're delighted that our delivery met your expectations! Timely and reliable delivery is a top priority for us, and we're thrilled to hear that you had a positive experience. Thank you for choosing us.
24 Oct 2023
Verified review
Great customer service
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Answer by BRICOFLOR
2 Nov 2023
Dear valued customer, thank you so much for your kind words and for choosing our service! We're thrilled to hear that you had a great experience with us. We truly appreciate your support.
19 Oct 2023
Verified review
There’s nothing you could do better I’ve bought paper from you twice now both times Versace paper. Your packaging is amazing the paper is amazing and the delivery time is always when you say it will be this time it was actually earlier THANK YOU . IF I COULD GIVE 10 STARS I WOULD
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Answer by BRICOFLOR
2 Nov 2023
Dear valued customer, thank you so much for your kind words and for choosing our service! We're thrilled to hear that you had a great experience with us. We truly appreciate your support.
17 Oct 2023
Verified review
You order stuff, speak to lovely people, they take your order and it turns up. 100% reliable, perfect
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Answer by BRICOFLOR
2 Nov 2023
Dear valued customer, Thank you for highlighting our customer service! We're dedicated to making sure every interaction with us is a positive one. Your kind words inspire us to continue delivering exceptional service.
10 Oct 2023
Verified review
carpet tile order
I ordered carpet tiles on sale and the delivery cost was reasonable, made it cheaper than B&Q. I had a concern about a duplicate order and Bricoflor responded by email really quickly and positively.
The order was delivered today by parcel force, 1 hour window and they arrived at the earlier end of the time slot, and carried the tiles in for me, which was really helpful. The only quibble would be with parcelforce, they gave an option to choose another delivery day and it wasnt picked up on their end, fortunately i was able to move things around to be home. More of an issue with Parcelforce than Bricoflor, to be fair.
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Answer by BRICOFLOR
2 Nov 2023
Dear valued customer, we're delighted that you had a good experience with us! Timely and reliable delivery is a top priority for us, and if you ever have any feedback or questions, please feel free to reach out. Your satisfaction is our priority, and we look forward to helping you again in the future.
30 Sept 2023
Verified review
Amazing service . Had trouble finding a match with the wallpaper as many photos on line are rubbish . Nice crisp photos and wallpaper arrived early , colour matching photos . Good communication with emails and batch number matched . Perfect
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28 Sept 2023
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A good quality wallpaper with textured wood effect.
Delivered on time & early ( UPS ). A quality wallpaper with textured wood effect.
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28 Sept 2023
Verified review
Quick delivery and good service. Phoned to check about delivery tiem and safe space.
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27 Sept 2023
Verified review
Great service
Excellent quality product received well within the estimated delivery time. No fuss. No bother. Just top service.
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20 Sept 2023
Verified review
Very good contact and quick delivery
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19 Sept 2023
Verified review
Excellent service start to finish. UPS held the package for 1 day as import charges were due. Spoke to a lovely staff who paid the charges and the package arrived next day. Definitely will be using much more in the future. Many thanks
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19 Sept 2023
Verified review
Fast delivery and very good support about my purchase
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Imported Reviews
They are not included in the overall rating. No verification measures have been taken.