BRICOFLOR
Reviews:

122 reviews in the last 12 months1,284 total reviews  

4.43
Good
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Top positive review

4 Dec 2023
 Verified review
I love the choice. I went for the Twist Green which is really smashing. We've had funand games laying the tiles. I think i would definately use a different adhesive to the water_based "Wakol" - have had a few "lifts"-mi just don't feel it is adequate for me to lay these well using that. We noticed the tiles shifted on drying, the joins have opened up a bit , but i am not going to drive myself mad over that, rather i have flooded those areas with the varnish/sealer. That goes on nicely and gives a good tough finish. Overall i am pleased and they look lovely. I have a lot to learn obviously, but all in all, i am happy. Thankyou

Top negative review

12 Sept 2023
 Verified review
I found it difficult to discover info about the tiles from the website, though on the phone they were more helpful. Delivery was a big problem, as their chosen deliverers wouldn't give a time slot, then didn't ring the bell, so I stayed in all day waiting for something already left on my doorstep at midday. Bricoflor operator was indifferent to this - "not my business".
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Reviews for BRICOFLOR

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17 Jan 2024
 Verified review
I was impressed that my order was dispatched quickly enough to catch the flight to Dubai!
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25 Jan 2024
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Great service.

Easy website to use, competitive prices and delivered on time.
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6 Jan 2024
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Items always as described. Delivered on time
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26 Jan 2024
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11 Jan 2024
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9 Jan 2024
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8 Jan 2024
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4 Dec 2023
 Verified review
I love the choice. I went for the Twist Green which is really smashing. We've had funand games laying the tiles. I think i would definately use a different adhesive to the water_based "Wakol" - have had a few "lifts"-mi just don't feel it is adequate for me to lay these well using that. We noticed the tiles shifted on drying, the joins have opened up a bit , but i am not going to drive myself mad over that, rather i have flooded those areas with the varnish/sealer. That goes on nicely and gives a good tough finish. Overall i am pleased and they look lovely. I have a lot to learn obviously, but all in all, i am happy. Thankyou
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10 Oct 2023
 Verified review

carpet tile order

I ordered carpet tiles on sale and the delivery cost was reasonable, made it cheaper than B&Q. I had a concern about a duplicate order and Bricoflor responded by email really quickly and positively. The order was delivered today by parcel force, 1 hour window and they arrived at the earlier end of the time slot, and carried the tiles in for me, which was really helpful. The only quibble would be with parcelforce, they gave an option to choose another delivery day and it wasnt picked up on their end, fortunately i was able to move things around to be home. More of an issue with Parcelforce than Bricoflor, to be fair.
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Answer by BRICOFLOR
2 Nov 2023
Dear valued customer, we're delighted that you had a good experience with us! Timely and reliable delivery is a top priority for us, and if you ever have any feedback or questions, please feel free to reach out. Your satisfaction is our priority, and we look forward to helping you again in the future.
1 Dec 2023
 Verified review

A good range of carpet tiles.

A good range of carpet tiles at excellent prices. A phone call to the company asking for technical advice was answered instantly and a later call asking for an update on delivery was followed up and also dealt with promptly. One small criticism, the tiles were shipped from Europe and could have been packed a little better. A few corners were slightly damaged but did not cause a problem overall.
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19 Oct 2023
 Verified review
There’s nothing you could do better I’ve bought paper from you twice now both times Versace paper. Your packaging is amazing the paper is amazing and the delivery time is always when you say it will be this time it was actually earlier THANK YOU . IF I COULD GIVE 10 STARS I WOULD
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Answer by BRICOFLOR
2 Nov 2023
Dear valued customer, thank you so much for your kind words and for choosing our service! We're thrilled to hear that you had a great experience with us. We truly appreciate your support.
30 Sept 2023
 Verified review
Amazing service . Had trouble finding a match with the wallpaper as many photos on line are rubbish . Nice crisp photos and wallpaper arrived early , colour matching photos . Good communication with emails and batch number matched . Perfect
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19 Sept 2023
 Verified review
Excellent service start to finish. UPS held the package for 1 day as import charges were due. Spoke to a lovely staff who paid the charges and the package arrived next day. Definitely will be using much more in the future. Many thanks
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22 May 2023
 Verified review
Despite a mix up with posting my samples, the problem was quickly rectified. The instructions and material details of the required underlay ( which Bricoflor don’t supply) was unclear. However, the product is good.
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15 Jun 2023
 Verified review

Quality wallpaper at great price

Wallpaper arrived today and I am delighted with it. Great quality at a great price as on offer at the time. It takes a little while to arrive though was made fully aware of this.
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Answer by BRICOFLOR
27 Jul 2023
Hi there, Yes, as you mentioned the wallpapers can take 6-8 working days to arrive as they're imported from Germany but we do try to keep our customers informed about this. We are delighted to hear you were happy with your purchase! Kind regards, BRICOFLOR
14 Aug 2023
 Verified review

Wallpaper

The fact that you could put in the measurements and know you’re getting what you need! Delivery was perfect nice and early I would definitely recommend this company
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10 Dec 2023
 Verified review
The paper wall is great, very good material, easy to put on the wall, the delivery was fast and we’ve been kept on the track all the time. Absolutely recommended !
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17 May 2023
 Verified review
Very pleased with quality of carpet tiles they are just as described. Delivery was very quick and we had an efficient service from Courier.
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Answer by BRICOFLOR
18 May 2023
Dear Customer, Thank you so much for taking the time to leave us feedback. We hope to see you again soon! Kind regards, Your BRICOFLOR Team
8 Aug 2023
 Verified review
Everything was so easy. I found exactly what I needed. Very reasonably priced and both delivery and support were excellent
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26 May 2023
 Verified review
Excellent service! Andreea picked up my ordering mistake and rang me to check. Very helpful and knowledgeable on the phone.
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